keystone first patient portal

How do I contact the member portal or Keystone First?

Log in to the member portal now. and start your journey to a better, healthier you. If you have questions about the member portal or Keystone First, call Member Services at 1-800-521-6860 (TTY 1-800-684-5505).

What is Keystone first medical assistance?

Learn more about COVID-19 Putting you first. Keystone First is Pennsylvania's largest Medical Assistance (Medicaid) managed care health plan serving more than 400,000 Medical Assistance recipients in southeastern Pennsylvania including Bucks, Chester, Delaware, Montgomery, and Philadelphia counties. For Members

How does Keystone first determine if a service is medically necessary?

Your PCP or other health care provider must give Keystone First information to show that the service or medication is medically necessary. Keystone First nurses review the medical information. The nurses use clinical guidelines approved by the Department of Human Services to see if the service or medication is medically necessary.

How do I contact Keystone First Community healthchoices?

*Standard messaging and data fees may apply. You can also always call us 24 hours a day, 7 days a week, at 1-800-521-6860 (TTY 1-800-684-5505). Are you looking for Keystone First Community HealthChoices (CHC)? Visit the Keystone First CHC website. Thank you for choosing Keystone First for your health care needs.

What age can you download Keystone First?

Don’t forget to download the Keystone First mobile app. The app offers members 18 and over:

Does Keystone First cover telemedicine?

Telemedicine/Telehealth. To help members get the best care possible, Keystone First is currently covering telemedicine when offered by your doctor. Talk with your doctor about telemedicine options.

What is keystone health?

Keystone Health improves the health and quality of life of the people and communities we serve.

Is Keystone Health Center a HRSA?

Keystone Health Center is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS). The contents are those of the author (s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government.

Let's improve health outcomes for members with diabetes

Diabetes remains a leading cause of death in the United States, with total direct and indirect medical costs estimated at $245 billion, according to the American Diabetes Association (ADA). The ADA reports that an increased number of cases are reported every year.

Healthy Families, Safe Communities - Keystone First Putting Safety First

We invite you to partner with Keystone First and join us in making a long-term commitment to being anti-violence advocates. We are launching Healthy Families, Safe Communities, an education campaign including materials and resources for both members and providers.

Let Us Know

Learn about our program developed to assist your practice in engaging and managing the healthcare needs of chronically ill Keystone First members.

Contact us

If the provider directory is not available, please contact Provider Services at 1-800-521-6007.

What is keystone first?

The nurses use clinical guidelines approved by the Department of Human Services to see if the service or medication is medically necessary.

Is Keystone First responsible for copay?

Genetic laboratory testing. As a Keystone First member, you are not responsible to pay for medically necessary, covered services. You may, however, be responsible for a copay.

Is Keystone First covered by Medicare?

The service provided is not covered by Keystone First ...