yale medical center previous patient login

How do I contact Yale Medicine about my bill?

For questions about your bill, please call our Central Billing Line at 1-800-826-9922. Physicians with questions about referring patients to Yale Medicine can call our Referral Assistance Service at 1-877-YALEMDS (925-3637).

What if I Have Questions about Yale Medicine?

If you have questions that aren't answered on our website, please contact our Yale Medicine Coordination, Appointment, Referral & Engagement (CARE) Center at 1-877-YALEMDS (877-925-3637). Yale Medicine is pleased to provide the convenience of self-scheduling to new and returning patients.

How do I contact Yale for questions about yalemds?

For general information and administrative questions, email yalemedicine@yale.edu or call 1-877-YALEMDS (925-3637). Media questions can be directed to Colleen Moriarty, Associate Director of Media Relations.

How do I contact Yale patient advocacy?

If you need assistance with an issue or complaint, please call our Patient Advocacy Department at 1-203-785-2140 or email YMPatientAdvocacy@yale.edu. If you are a new or existing patient and need to update your registration information, please call our Central Registration Department at 1-888-639-9253.

How do I find my MyChart username?

Click on the "Forgot MyChart Username?" link on the MyChart login page. When prompted, enter your name, the last four digits of your Social Security Number, and your date of birth to receive your Username by e-mail.

How do I get my medical records from Yale Hospital?

You may submit the form via email at yhmedicalrecords@yale.edu, by mail to Yale Health, P.O. Box 208237, New Haven, CT 06520-82327 or by fax to 203-436-5536. The cost for a copy of your medical record is a flat fee of $6.50.

How do I unlock my MyChart account?

To reactivate your account, please contact the MyChart Customer Service Center 8 a.m. to 4:30 p.m. weekdays: submit an online form. After verifying your identity, we will give you a temporary password to use to login; you'll then be asked to create a new password.

What is Yale MyChart?

MyChart is an online service offered by Yale New Haven Health that allows you to connect with your doctor's office, schedule appointments, request prescription renewals, review your health history and more — any time! All you need for access is an activation code from your doctor and your date of birth.

Can you access your own medical record via the computer system?

That's true, if you want to see your medical records, you can only request copies of them, not look at your own medical chart whether on paper or on a computer. This is also for your own protection so your information isn't accessible to others. So, the physicians or medical records technicians, etc.

How do I access my Yale epic?

To access Epic: Open your web browser and navigate to MyApps, where you will be greeted with the login screen. Enter your YNHHS username and password and click “Log On”. If you do not have Citrix installed on your personally owned computer already, you will be prompted to install the Citrix client.

How do I reset my MyChart account?

Enter the email address associated with your MyChart account. You will be sent an email with a code to enter to reset your password.

How do I reset my MyChart username and password?

If you forget your password, you will need to verify your username, date of birth and zip code. If you do not know any of the information below or you are having trouble recovering your password, contact the MyChart helpdesk (503) 494-5252.

How do I reset MyChart password?

For all other password reset assistance, you must call MyChart Technical Support at 216.444. 1740 or toll-free at 1.866. 915.3383 for assistance. Passwords cannot be reset via email.

How do I get MyChart app?

Download instructions: Access the App Store or Android Market on your mobile device. Search for 'MyChart' to locate the application. Download the free MyChart application.

What is MyChart?

What is MyChart? MyChart offers patients personalised and secure online access to portions of their medical records. It enables you to securely use the Internet and the MyChart mobile app to help manage and receive information about your health.

How do I add a proxy to MyChart?

Proxy Access to a Child's Account (Under age 13)Login to your personal MyChart account at mychart.mhs.net (this step is not available on the app) ... Click on Request access to a child's (Under age 13) MyChart account.Complete the form with your child's demographic information. ... Submit the request.

Self-Schedule an Appointment

Yale Medicine is pleased to provide the convenience of self-scheduling to new and returning patients.

Prepare for Your Visit

You can make the most of your visit by being an active participant. At Yale Medicine, we encourage you to raise questions and concerns, and provide your physicians with information that will help them to take care of you.

Telehealth

Yale Medicine Telehealth is at the forefront of innovative and convenient ways for you to connect with your doctor using your tablet, mobile phone, or computer.

What is a minor proxy?

Minor proxy access for MyChart allows a parent or guardian to securely communicate on behalf of a patient who is under the age of 18. Access is obtained by completing the Access Authorization with Minor Proxy form. The proxy access becomes more limited on the child’s 13th birthday and is automatically terminated on the child’s 18th birthday.

How long does it take to receive a MyChart answer?

You will generally receive an answer within a few business days. Please note that MyChart should not be used for urgent situations. Please contact your clinician if the situation requires immediate attention or dial 911 if it is an emergency.

Can you see your discharge date in Yale?

If you are admitted to a hospital in the Yale New Haven Health system , you will be able to view your schedule of medications and testing that take will take place throughout your admission. Once you are discharged, you will be able to view your date of admission and discharge along with your discharge instructions.

General Information

For general information and administrative questions, email yalemedicine@yale.edu or call 1-877-YALEMDS (925-3637).

Media Inquiries

Media questions can be directed to Colleen Moriarty, Associate Director of Media Relations.

Patient Advocacy

The Office of Patient Advocacy is focused on our patients' satisfaction. If you need assistance with an issue or complaint, please call our Patient Advocacy Department at 1-203-785-2140 or email YMPatientAdvocacy@yale.edu.

Patient Registration

If you are a new or existing patient and need to update your registration information, please call our Central Registration Department at 1-888-639-9253.

Billing

For questions about your bill, please call our Central Billing Line at 1-800-826-9922.

Referring Providers

Physicians with questions about referring patients to Yale Medicine can call our Referral Assistance Service at 1-877-YALEMDS (925-3637).

Scheduling Appointments

Our find a specialist resource page lists all Yale Medicine specialists, with locations, contact information and self-scheduling options. If you have questions or need help, please call 1-877-YALEMDS (925-3637).