www.kenmorefamilymedician.com/patient portal

Are medical records available for Kenmore Mercy Hospital patients?

Medical records are available for patients patients discharged from Kenmore Mercy Hospital, Mercy Hospital of Buffalo, Sisters of Charity Hospital, and Sisters of Charity Hospital - St. Joseph Campus through the Catholic Health patient portal (Catholic Health Connect). It's secure and easy to use.

What is the patient portal?

The PATIENT PORTAL is a great way to communicate with our office for non-urgent issues only . Due to the increase in volume, please allow up to 72 hours for a response.

Is my information safe and secure in the patient portal?

We take great care to make sure your health information is kept private and secure. The Patient Portal uses HTTPS to provide encrypted communication between you and your doctor’s office. Access to your portal account is controlled through secure access codes, personal ID’s, and passwords.

How long does it take to respond to a patient portal?

The PATIENT PORTAL is a great way to communicate with our office for non-urgent issues only . Due to the increase in volume, please allow up to 72 hours for a response. Thank you for your patience and understanding.

What is patient portal?

The Patient Portal uses HTTPS to provide encrypted communication between you and your doctor’s office. Access to your portal account is controlled through secure access codes, personal ID’s, and passwords. Only you will have access to the login information needed to view your account.

Why is patient portal important?

The Patient Portal helps you take a more active role in your healthcare. Having a patient portal account helps the practice create a more accurate record of your medical history as well as educate you on certain aspects of your health. It provides you and the practice with a more efficient means of communication, ...

How to view lab results in a portal?

View lab results – under the chart tab of your portal view, request a chart summary. Labs will be available in the chart summary once requested.