why do people not report patient abuse

by Mr. Elwin Wuckert 7 min read

Reasons why people don’t report abuse - Choma

20 hours ago  · Many of the people who suffer harm while undergoing medical care do not file formal complaints with regulators. The reasons are numerous: They’re often traumatized, disabled, unaware they’ve been a victim of a medical error or don’t understand the bureaucracy. That’s a problem for those individual patients and for the rest of us. >> Go To The Portal


Embarrassment - Some forms of abuse (such as sexual abuse) come along with shame on the part of the victim, and reporting the abuse may be uncomfortable. ● Fear of the abuser finding out - Often, elderly patients may choose to not report their abuse right away because of a fear that their abuser will find out.

Some reasons for not reporting abuse are fear-based, and some are more personal. Some survivors simply do not believe there will be any benefit to reporting abuse. Furthermore, some may not understand their options and that they are entitled to pursue a civil claim seeking financial damages.

Full Answer

What are the reasons for not reporting abuse?

Fear of Retaliation. Often people are scared of reporting abuse because of the way that family and friends will react. Victim-shaming, which is where the victim of abuse is somehow made to feel like they are responsible for their abuse, is a huge problem. It prevents people from healing from their trauma because people either don’t believe them ...

What happens when a patient abuse case is reported?

When a patient abuse case is reported, the case goes through 4 stages. In the first stage, referred to as “intake”, a trained staff member will ask the reporter a series of questions to ensure that all the necessary information is received.

Why are elderly people reluctant to report abuse?

While declining cognitive abilities may leave many elders unable to report abuse, another reason elders may be reluctant to talk about what is happening to them is fear of retribution. This is true for abuse in home settings as well as in skilled nursing facilities. This may be particularly true if the abuser is the elder’s primary caretaker.

Why is rapport important when it comes to patient abuse?

Of course, it’s important to build rapport with your patient no matter what so that they feel comfortable with you and can trust you, but when it comes to patient abuse, good rapport is extremely important. Caregivers who build rapport with their patients from the beginning have patients who are more likely to confide in them if abuse is happening.

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Why does elderly abuse go unreported?

Many elders do not report abuse because they are ashamed that they were unable to defend themselves against the abuse or that someone took advantage of them. This is an abuse response common not just with elders but with victims of either gender in all age demographics.

What percentage of abuse goes unreported?

Overall U.S. child abuse statistics: For every report 2 more go unreported = many millions abused annually. 61,000 reports to Child Protective services per week = 6 per minute. Of 1.5 million runaways 85% are fleeing some form of abuse. Only 10% of abusers do not know their abuser well.

What do nurses do if you suspect abuse?

If a nurse suspects abuse or neglect, they should first report it to a physician, nurse practitioner, or physician assistant. Notifying a supervisor may also be required, depending on the workplace. If the victim is with a suspected abuser, the exam should take place without that person in the room.

What do doctors do if they suspect abuse?

Discuss any suspicion of abuse sensitively with the patient, whether or not reporting is legally mandated, and direct the patient to appropriate community resources. Report suspected violence and abuse in keeping with applicable requirements.

Which type of abuse is the most unreported?

caregiver neglectThe U.S. Justice Department notes that caregiver neglect is the most unreported type of abuse, with 1 out of every 57 cases being reported. Neglect is also one of the most common types of elder abuse.

Why do so many domestic violence cases go unreported?

The reasons so many cases go unreported are both personal (embarrassment, fear of retaliation, economic dependency) and societal (imbalanced power relations for men and women in society, privacy of the family, victim blaming attitudes).

Why are patients reluctant to complain about their health care?

Martha Deed said there are so many barriers to a patient reporting harm -- emotional trauma and physical disabilities, feeling intimidated by providers, social pressure not to complain -- that a passive questionnaire is unlikely to elicit responses.

What would you do if a patient told you they were being abused?

dostay calm and listen to them.offer them support.write down what they tell you using their own words.keep any evidence safe.get in touch with us or the police.dial 999 in an emergency.

What is mandatory reporting nursing?

Mandatory reporting is a term used to describe the legislative requirement imposed on selected classes of people to report suspected cases of child abuse and neglect, elder abuse and 'notifiable conduct' by another practitioner to government authorities.

What is considered patient abuse?

Patient abuse or neglect is any action or failure to act which causes unreasonable suffering, misery or harm to the patient. Elder abuse is classified as patient abuse of those older that 60 and forms a large proportion of patient abuse. Abuse includes physically striking or sexually assaulting a patient.

How do you ask a patient if they are being abused?

How to AskDifferent patients may respond better to different approaches.Make sure to ask in a private environment and do not use family or friends as interpreters.See ethics and privacy section before you start discussion.Patients highly value compassion and the quality of being non-judgemental.

Which behavior could be reason to suspect abuse?

That's why it's vital to watch for red flags, such as: Withdrawal from friends or usual activities. Changes in behavior — such as aggression, anger, hostility or hyperactivity — or changes in school performance. Depression, anxiety or unusual fears, or a sudden loss of self-confidence.

What are the most common types of elder abuse?

This type of abuse includes shoving, hitting, or the inappropriate use of chemical or physical restraints.

How do you know if you are being abused by an elderly patient?

What are signs of patient abuse? One of the hallmark signs of elder abuse is a sudden change in an elderly patient’s physical, mental, or financial well-being. Often the change is strange and inexplicable, but the specific signs that indicate an elder might be experiencing abuse tend to vary from victim-to-victim.

Why is it important to develop rapport with patients?

As a caregiver, it’s important to develop rapport with patients so that they feel comfortable disclosing information to you about things like abuse. As a caregiver, you should know the most common types of abuse that commonly occur and be able to recognize signs that an elder is being abused.

How does body language help in building rapport?

When a caretaker mimics the body language of a patient (such as when the patient crosses their legs, the caretaker does the same), this automatically builds a connection and trust between the caretaker and patient. Matching the pitch, tempo, and tone of voice as the patient can also build trust. For example, if the patient speaks more quietly and slowly, if the caretaker adjusts their vocal pacing and pitch to match this more closely, the patient will be more likely to trust them.

How to build rapport with a patient?

Empathy and a genuine, positive attitude are necessary if you want to build rapport with your patient. Unconditional positive regard is also a key part of rapport building; agreeing with and (when possible) reinforcing the thoughts and emotions of your patients will help them relate to you and feel closer to you, thus building trust and confidence. Asking questions and showing interest in the patient while also showing respect for boundaries and privacy can be a complex, but very important, balance when it comes to rapport building.

Why don't elderly people report abuse?

Here are some of the main reasons why elderly patients might not report their abuse to someone trustworthy who can help: ● Embarrassment - Some forms of abuse (such as sexual abuse) come along with shame on the part of the victim, and reporting the abuse may be uncomfortable.

What are the forms of emotional abuse?

But treatment that includes humiliation, ridicule, blaming, or scapegoating are all forms of emotional abuse. Abusers will use emotional tactics such as intimidation, threats, or yelling to control the elder or they may ignore the elderly patient completely or isolate him or her from their friends or family.

Why are nursing homes reluctant to report abuse?

The predominant reason why nursing homes can be reluctant to report abuse externally seems to be the fear-inducing nature of the safeguarding response. Interviewees explained how this response tends to presume guilt, and assume allegations of abuse are true before anything is proven.

When were the nursing home abuse questionnaires sent?

The data from the questionnaires is relatively recent: the questionnaires were sent to nursing homes that had opened between 2011 and 2015 and, among the 109 respondents who had witnessed abuse, a large majority had witnessed it in the 12 months before completing the questionnaire. The definition and typology of abuse used in the interview schedules and explanatory notes accompanying the questionnaires were those used in the Department of Health’s No Secrets guidance (DH, 2000).

What did owners and managers think about safeguarding?

Owners and managers thought these two characteristics of safeguarding responses deterred people from reporting incidents and were driving abuse further “underground”.

How to avoid stigmatisation in nursing home?

The interviews showed a desire, on the part of the nursing home sector, to avoid stigmatisation, work collaboratively with local authorities to remedy abuse, and learn from occurrences of abuse . In their safeguarding responses, local authorities need to manage the tension between finding fault and apportioning responsibility, and determine a way forward that facilitates the effective scrutiny of abuse allegations while encouraging openness among providers. If they achieve this, it may reduce the likelihood of reports of abuse being ignored or concealed.

What do owners and managers want from safeguarding authorities?

Owners and managers said they wished to see safeguarding authorities display attitudes of common purpose and effective collaboration between agencies, rather than current attitudes of attributing blame and punitive reactions.

What are the negative responses to safeguarding?

Participants from all three groups said that safeguarding responses from local authorities were “negative”, ‘intimidating” and “awful”, and that they generated “fear” or even “terror” among those required to attend multi-agency safeguarding meetings. Owners, managers and care staff also believed that, in the safeguarding process, there was a strong tendency to presume guilt before it could be proven.

What is the Department of Health's No Secrets?

Department of Health (2000) No Secrets: Guidance on Developing and Implementing Multi-agency Policies and Procedures to Protect Vulnerable Adults from Abuse. London: DH.

Why do elders not report abuse?

Many elders do not report abuse because they are ashamed that they were unable to defend themselves against the abuse or that someone took advantage of them. This is an abuse response common not just with elders but with victims of either gender in all age demographics.

Why is abuse in nursing facilities so high?

In 2000, a researcher stated that the risk of abuse in nursing or residential facilities was greater simply because the elderly population relies entirely on staff for safety, protection, and care.

What are the most common complaints of elder abuse in nursing facilities?

The most common complaints of elder abuse in nursing facilities are the failure to meet the elder’s basic needs, including nutritional needs, medical needs, or mobility assistance. Some of the ways this can happen include:

How many elder abuse cases are reported?

According to the National Council on Aging, some studies suggest that up to five million elders are abused each year and that only one in every 14 cases is reported to authorities. It is believed that most cases of elder abuse go unreported for a variety of reasons, including those described below.

Why are elders reluctant to talk about abuse?

Fear of Retribution. While declining cognitive abilities may leave many elders unable to report abuse, another reason elders may be reluctant to talk about what is happening to them is fear of retribution. This is true for abuse in home settings as well as in skilled nursing facilities.

Why is it important to define elder abuse?

As explained by the CDC, it is extremely important to define what elder abuse is to study the incidences of abuse and determine the magnitude of the problem in the United States.

What is elder abuse?

Sexual abuse, which is defined as forced or unwanted sexual interaction of any kind with an elderly adult.

What is the opinion 8.10?

In Opinion 8.10, “Preventing, Identifying and Treating Violence and Abuse,” the Code explains that all patients may be at risk for interpersonal violence and abuse, which may adversely affect a patient’s health or ability to adhere to medical recommendations. Physicians, in light of their obligation to promote the well-being of patients, have an ethical obligation to take appropriate action to avert the harms caused by violence and abuse.

How should physicians protect patient privacy when reporting?

Physicians should also protect patient privacy when reporting by disclosing only the minimum necessary information.

What is the abuse in the exam room?

Patients in your exam room may be experiencing one of a number of forms of abuse—domestic violence, human trafficking or other violence— and identifying those being abused can sometimes be tough.

What to do when a patient is suspected of abuse?

Discuss any suspicion of abuse sensitively with the patient, whether or not reporting is legally mandated, and direct the patient to appropriate community resources.

What is the AMA Journal of Ethics?

Explore the AMA Journal of Ethics for articles, podcasts and polls that focus on ethical issues that affect physicans, physicians-in-training and their patients.

How many victims of trafficking had contact with a health professional?

The authors noted research showing that 88% of victims had contact with a health professional while being trafficked, but none were identified or offered help in getting out of their situation during the medical encounter.

Do you have to see one on one for a trafficked patient?

Dr. Ravi said it is also important to establish a policy—even putting it in writing in the exam and waiting rooms—that says a patient needs to be seen one-on-one for part of the visit. Trafficked patients may come in with a man or woman who is trafficking them; sometimes that person could even be a relative.

Why are military children at risk for abuse?

Military children can be even more at risk for child abuse and neglect because of many stressors their parents are facing. For example, multiple deployments, stressful relocations, financial difficulties, separations and divorce. Children are defenseless and need adult protection.

How many reports of child abuse are made each year?

And while we're often inundated with material about recognizing the signs of child abuse, to recognize the signs and do nothing about it serves no good purpose. Three million reports of child abuse are made each year.

How to deal with child abuse?

1. You're shocked and frightened by what you see or what you hear. Child abuse is terrifying and it's scary to witness it. 2. You doubt yourself and think you are the one who is overreacting.

What happens when you second guess yourself?

As a result, you are paralyzed and prone to second-guess yourself. You decide to work very hard to forget about what you witnessed. This is a normal response when you observe something that makes you uncomfortable. Remember it's a child who needs your protection. Don't second-guess what you just saw and don't minimize it.

What to say when someone overreacts?

You doubt yourself and think you are the one who is overre acting. Every day we doubt ourselves about something. Maybe you are overreacting, but then maybe you're not. You could be saving a child. Don't worry about overreacting, make a report. 3.

Where does child abuse occur?

Child abuse occurs at every socioeconomic level, across all ethnic and cultural lines, within all religions, and at all levels of education. The abuse could be neglect, physical abuse, sexual abuse, psychological maltreatment, medical neglect, etc.

Should adults report child abuse?

Adults know they should report abuse and neglect, but sometimes they do not do so. Let's examine five reasons why adults don't report child abuse and neglect, and dispels some myths associated with each.

Why are elders reluctant to report abuse?

Elders receiving care may be reluctant to report abuse, because they fear losing the assistance that the caregiver may be providing, which would threaten their independence. Also, if the caregiver is a family member, a victim may wonder if other family members would believe them, or shun them instead, leaving them nowhere to turn for assistance with daily tasks. The elder may also fear that reporting the abuse will lead to being placed in a nursing home.

What are the red flags of elder abuse?

Some possible red flags are: if a senior delays a medical appointment after an injury; if a caregiver is reluctant to leave the exam room when asked; if caregivers provide substandard care for an individual even after being instructed by medical staff on what should be done; or if the elder seems “rehearsed” in his or her story regarding their care, or about an injury.

Is cognitive impairment a risk factor for abuse?

Indeed, while studies have shown little correlation between functional impairment and abuse, cognitive impairment does seem to be a risk factor, especially if the victim is someone who exhibits abusive behavior themselves .

Does Massachusetts have elder abuse?

Fortunately, in Massachusetts, there are programs in place to assist victims of elder abuse, whether it is of a sexual or other nature. Abused elders are offered an array of services to address the situation, although elders who have the capacity to make informed decisions have the right to refuse services. Only when there is risk of serious harm, and the elder lacks capacity, are court ordered services requested. Many seniors worry that reporting will result in nursing home placement, however, every effort is made to give preference to in-home and community based services.

Who said that abusers can appear in public as charming individuals?

Hansen says many abusers can appear in public as charming individuals. This can be by design. “Many abusers groom the victim so it’s harder to get away, training the victim to know no one will believe them. And it really can be hard to be believed even by family and friends who know you best.”

Who said we're asking the wrong questions?

Ultimately, Hansen says, we’re asking the wrong questions.

Is it safer to leave or stay?

Perhaps most importantly , leaving can be much more dangerous than staying. “Seventy-five percent of the domestic violence situations that end in death occur after someone leaves,” Hansen says. “It can feel safer to stay. ‘If you stay, I will continue to beat you; if you leave, I will kill you.’ Faced with those options, many people will stay.”

What is the lack of faith in the ability of the justice system to properly punish the perpetrator?

Lack of faith in the ability of the justice system to properly punish the perpetrator. Man denying he raped his victim, and people believing him and not his victim. Sexual assault is often perpetrated by men that the victim knows and loves, and who they don’t want to report, especially if they are dependent on him.

What is the fear of not being believed?

Fear of not being believed, especially if the rapist is older, more powerful or respected in the community. Fear of humiliation by family, the police, friends, colleagues or others. Society tends to blame victims, especially female victims, or to emasculate male victims of rape.

Is it true that no victim ever deserves to be assaulted?

Damaging, incorrect and sexist cultural beliefs that it’s the victim’s ‘fault’, or that anyone who gets raped ‘deserved it’ or ‘asked for it’ – none of these are true, and no victim ever deserves to be assaulted in any way, regardless of any circumstances or factors.

Is rape a crime in South Africa?

Rape is one of the prevalent crimes in South Africa, with horrifying statistics growing each day. You may be shocked to learn that even the stomach-churning stats you see in the news don’t accurately reflect the extent of this crime in South Africa – or perhaps you wouldn’t be.

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Introduction

Evidence from The Literature

  • What little is known about the prevalence of abuse in nursing homes derives largely from research undertaken outside of the UK; it suggests that such abuse is a common occurrence (Cambridge et al, 2011; Joint Committee on Human Rights, 2007; Goergen, 2004; Saveman et al, 1999; Pillemer and Hudson, 1993; Pillemer and Moore, 1989). A meta-analysis of prevalence studies in both do…
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Study Methods

  • Between 2011 and 2015, I conducted semi-structured face-to-face interviews in 12 private nursing homes in four local authority areas in England, with: 1. 12 owners, two of whom had previously been registered nurses; 2. 12 nursing home managers, 10 of whom were registered nurses; 3. 12 nursing or care staff. In parallel, questionnaires were given to 207 newly appointed nursing and …
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Interview Results

  • Reporting of abuse
    The nurses and care staff interviewed were aware that abuse was sometimes not reported to the appropriate people, whether internally or externally: “In nursing homes you only see a piece of what is going on and lots goes on behind closed doors that is never reported – you know, in bed…
  • Safeguarding responses
    Participants from all three groups said that safeguarding responses from local authorities were “negative”, ‘intimidating” and “awful”, and that they generated “fear” or even “terror” among those required to attend multi-agency safeguarding meetings. Owners, managers and care staff also b…
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Questionnaire Results

  • Among the 156 nursing and care staff who returned the anonymous questionnaire, 109 had witnessed abuse (Moore, 2017). Table 1 shows data regarding whether the witnessed abuse was reported internally, whether action was subsequently taken, and whether external agencies were involved in investigating the abuse. One of the most telling results is that 45.9% of the 109 respo…
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Discussion

  • This research confirms that figures on the extent of abuse in nursing homes in the literature, which are already sparse and unreliable, are likely to be underestimates because of under-reporting and concealment. It also confirms a significant fear of reporting abuse, expressed by all respondents and occurring at two levels: 1. At the interface between staff and their peers, mana…
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Addressing The Problem

  • The current safeguarding regulations, including whistleblowing policies, are failing to protect nursing home residents who experience abuse, as it is either not reported, or reported internally but ignored or stifled. Under-reporting must be tackled at all levels, including through revisiting the nature of the safe-guarding response, and remodelling the value frameworks of staff who witnes…
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