northcrest patient portal

What is the Northwest Health Patient Portal?

Northwest Health provides a Patient Portal help you be informed about your care and what you need to do to stay healthy. The Patient Portal is a secure, online home for your inpatient hospital health information.

What is the patient portal and how does it work?

The Patient Portal is a secure, online home for your inpatient hospital health information. In the Patient Portal, you can: View and share your personal health information related to your hospital stays.

What is TriStar NorthCrest Medical Center?

TriStar NorthCrest Medical Center is a 109-bed acute care hospital in Springfield Tennessee that is dedicated to serving the healthcare needs of Robertson County and the surrounding areas. We offer a full array of services, including emergency care, orthopedics, cardiology, women’s care and diagnostic imaging.

How do I create an account with Northwest HealthCare?

Enrollment Invitation – Northwest Healthcare will send an email to the email address you provided upon registration to the hospital. Follow the instructions in that message to create your account. Self-Enrollment – If you did not provide Northwest Healthcare with your e-mail address, you can still create an account by clicking here.

Chaplain services

Pastoral care and spiritual counseling can play an important role for both patients and families in times of illness and injury. Available 24 hours a day, a chaplain can be reached by notifying the nursing staff.

Durable medical equipment

You may not bring personally owned, leased or rented medical equipment into the facility. Staff must obtain any equipment needed for medical care from an approved vendor.

Electrical equipment

Electrical personal grooming equipment such as hairdryers or curling irons are permitted for use in patient rooms. However, the staff must inspect all equipment before plugging them in to ensure they meet fire and safety requirements.

Housekeeping

Our Environmental Services staff members clean patient rooms daily. If you have any concerns, please share them with your nurse.

Internet

We offer free WIFI throughout the hospital. Feel free to take advantage of this service to check your email, and stay up to date with your friends and family.

Calling your nurse

Your room is equipped with a nurse call system. If you need help, press the bedside call light (red button). A second call light is located in the bathroom for your convenience.

Leaving your room

Patients are requested to check with the nursing station before leaving the area. This is to ensure that we know where to locate you and to ensure that your physician has given approval.