when providing a patient report via radio, you should protect the patient's privacy by:

Take extra precautions to protect patient privacy: State your name and credentials to start. Confirm the patient’s identity at the beginning of each appointment.

Full Answer

How should you protect patient privacy when providing patient reports via radio?

When providing a patient report via radio, you should protect the patient's privacy by: Select one: A. withholding medical history data. B. not disclosing his or her name. C. refraining from objective statements. D. using coded medical language. B. not disclosing his or her name. 9

What should be included in a radio report to the Receiving Hospital?

EMT - Chapter 4 Assessment... Information included in a radio report to the receiving hospital should include all of the following, EXCEPT A. a brief history of the patient's current problem. B. a preliminary diagnosis of the patient's problem. C. your perception of the severity of the problem.

When communicating with the hospital the patient's name is used?

use the patient's name only when communicating with the hospital. the physician's instructions are based on the information you provide. the use of 10 codes is an effective method of communication. all orders should be carried out immediately and without question.

What information should not be documented in a PCR report?

avoid documenting personally identifiable information, such as the patient's name, because the PCR could be intercepted during transmission. complete a thorough and accurate narrative because drop-down boxes cannot provide all of the information that needs to be documented.

When giving your radio report you should include all of the following except?

Information included in a radio report to the receiving hospital should include all of the following, EXCEPT: a preliminary diagnosis of the patient's problem. The official transfer of patient care does not occur until the EMT: gives an oral report to the emergency room physician or nurse.

When communicating information over the radio you should?

When communicating information over the radio, you should: respond professionally by saying "please" and "thank you." use the words "affirmative" and "negative" instead of "yes" or "no." limit any single transmission to 60 seconds or less and use 10 codes.

When communicating with older patients it is most important to remember that?

Listen without interrupting the patient. Speak slowly, clearly and loudly. Use short, simple words and sentences. Stick to one topic at a time.

Which of the following is the most effective way to improve communication with most patients?

7 Ways to Improve Communication with PatientsAssess your body language. ... Make your interactions easier for them. ... Show them the proper respect. ... Have patience. ... Monitor your mechanics. ... Provide simple written instructions when necessary; use graphics where possible. ... Give your patients ample time to respond or ask questions.

Which of the following is the most appropriate device to use when immobilizing a patient with suspected spinal injury?

Field spinal immobilization using a backboard and cervical collar has been standard practice for patients with suspected spine injury since the 1960s.

Which nontherapeutic technique would the nurse avoid while communicating with a patient?

Which nontherapeutic techniques should the nurse avoid while communicating with the patient? . Giving false reassurance to the patient about the situation is unethical and may cause the patient to lose trust in the nurse.

How do you communicate effectively with older adults?

Use proper form of address. Establish respect right away by using formal language. ... Make older patients comfortable. ... Take a few moments to establish rapport. ... Try not to rush. ... Avoid interrupting. ... Use active listening skills. ... Demonstrate empathy. ... Avoid medical jargon.More items...•

How do you communicate effectively with patients?

Introduce yourself and explain your role in your patient's care. Review their medical record and ask basic get-to-know-you questions. Establish a rapport. Make eye contact when appropriate and help your patient feel comfortable with you.

How do you communicate with an elderly parent?

Eight Tips for Talking to Your Aging Parents About Important...Empathize with feelings. ... Practice good communication skills. ... Let your parent be part of the decision-making process. ... Start your discussions early. ... Include other family members. ... Agree to disagree. ... Strive to honor and respect your parents.More items...

Why is it important that your radio report to the receiving facility be concise?

Why is it important that your radio report to the receiving facility be concise? The emergency department needs to know quickly and accurately the patient's condition.

What constitutes effective communication between patients and health professionals?

Effective patient-clinician communication: is the exchange of information between a patient and their healthcare provider, and includes communications with the family and carer. It involves two-way communication (spoken, written and non-verbal) that engages patients in decision making and care planning.

What are some ideas for improving communication between health providers and patients?

4 Best Practices for Improving Patient-Provider CommunicationBe clear about using the patient portal.Open lines of communication using health IT.Include the patient in care coordination.Be empathetic toward the patient.

A 4-year-old boy had an apparent seizure. He is conscious and calm and is sitting on his mother's lap. His father is sitting in a nearby chair. The child's mother suddenly begins crying uncontrollably, which causes the child to start crying. You should: Select one: A. ask the father to hold the child so you can assess him while your partner tries to calm the mother. B. give the child a favorite toy or blanket to hold onto and perform your assessment to the best of your ability. C. reassure the child's mother that seizures in children are very common and that there is nothing to worry about. D. attempt to calm the child's mother, but avoid separating her from her child because this will increase her anxiety.

A. ask the father to hold the child so you can assess him while your partner tries to calm the mother.

As you are wheeling your patient through the emergency department doors, you receive another call for a major motor vehicle crash. You should: Select one: A. respond only after giving a verbal patient report to a nurse or physician. B. leave a copy of the run form with a nurse and then respond to the call. C. place the patient in a high-visibility area and then respond to the call. D. inform the admissions clerk of the situation and then respond at once.

A. respond only after giving a verbal patient report to a nurse or physician.

Communicating with patients who are deaf or hard-of-hearing can be facilitated by doing all of the following, EXCEPT: Select one: A. shining a light on your face when you are in a darkened environment. B. placing yourself in a position to ensure that the patient can see your lips. C. elevating the tone of your voice and exaggerating word pronunciation. D. providing pen and paper if the patient prefers to write his or her response.

C. elevating the tone of your voice and exaggerating word pronunciation.

During your assessment of a 20-year-old man with a severe headache and nausea, you ask him when his headache began, but he does not answer your question immediately. You should: Select one: A. allow him time to think about the question and respond to it. B. repeat your question because he probably did not hear you. C. ask him if he frequently experiences severe headaches and nausea. D. tell him that you cannot help him unless he answers your questions.

A. allow him time to think about the question and respond to it.

Effective therapeutic communication skills require _________. Select one: A. verbal and nonverbal communication techniques B. correct use of complex medical terminology C. supervision by advanced life support personnel D. English-speaking patients or family members

A. verbal and nonverbal communication techniques

Ethnocentrism is defined as: Select one: A. understanding that people from different cultural backgrounds respond to pain and stress differently. B. suspecting that a person has an ulterior motive based on the tone of his or her voice when answering a question. C. subconsciously forcing your cultural values onto a patient because you feel that your own values are more acceptable. D. considering your own cultural values to be more important when interacting with people of a different culture.

D. considering your own cultural values to be more important when interacting with people of a different culture.

Medical control gives you an order that seems inappropriate for the patient's condition. After confirming that you heard the physician correctly, you should: Select one: A. state that you will not carry out the order because it is inappropriate. B. carry out the order and then carefully document it on the run form. C. advise the physician that the order is unclear and ask for clarification. D. obtain consent from the patient and then carry out the order as usual.

C. advise the physician that the order is unclear and ask for clarification.

When providing a patient report via radio, you should protect the patient's privacy by: Select one: A. withholding medical history data. B. not disclosing his or her name. C. refraining from objective statements. D. using coded medical language.

B. not disclosing his or her name.

When relaying patient information via radio, communications should be: Select one: A. lengthy and complete. B. brief and easily understood. C. spoken in a loud voice. D. coded and scripted.

B. brief and easily understood.

When communicating with a visually impaired patient, should you:?

When communicating with a visually impaired patient, you should: determine the degree of the patient's impairment. expect the patient to have difficulty understanding. recall that most visually impaired patients are blind. possess an in-depth knowledge of sign language. determine the degree of the patient's impairment.

Who can sign a form if a patient refuses to sign?

ask a family member, law enforcement officer, or bystander to sign the form verifying that the patient refused to sign. ask a family member, law enforcement officer, or bystander to sign the form verifying that the patient refused to sign.

How does continuity of care work in EMS?

Your EMS system uses a computerized PCR in which you fill in the information electronically and then send it to the emergency department via a secure Internet server. When completing your PCR after a call, you should:

Why is it important to enter an elderly person's intimate space?

it is necessary to enter an older person's intimate space because the elderly are typically hearing impaired.

What is interoperable communications system?

an interoperable communications system should be utilized. all agencies should utilize the same communications system. a trunking system should be used to ensure that no communications are missed. a simplex system should be used to ensure no communications are missed.