what are the technical requirement for a patient portal?

by Torrance Vandervort 4 min read

Patient Portals, Part 2: What Features Do You Need ...

36 hours ago As the federal meaningful use (MU) criteria for electronic health records (EHRs) evolve through each of the stages of implementation, the ability to exchange information electronically is quickly moving to the forefront of the requirements. Under the Stage 2 MU objectives, for example, your patients will need to be able to access their health information online, and you’ll need to be able … >> Go To The Portal


requirements may require that you use a patient portal to attest successfully. Just making a portal available to patients will not ensure that they will use it. The portal must be engaging and user-friendly, and must support patient-centered outcomes. The portal also must be integrated into clinical encounters so

Meet Meaningful Use Requirements
The portal must be engaging and user- friendly, and must support patient-centered outcomes. The portal also must be integrated into clinical encounters so the care team uses it to convey information, communicate with patients, and support self-care and decision-making as indicated.

Full Answer

What is a patient portal in healthcare?

As the federal meaningful use (MU) criteria for electronic health records (EHRs) evolve through each of the stages of implementation, the ability to exchange information electronically is quickly moving to the forefront of the requirements. Under the Stage 2 MU objectives, for example, your patients will need to be able to access their health information online, and you’ll need to be able …

What are technical requirements of the portal?

Technology Requirements As a PatientNow customer, you are responsible for all medical records requirements, including IT support, hardware, networking, wireless, Internet and local system security. PatientNow Cloud 2.0 is a SaaS Windows client application connecting to Amazon Web Services that hosts a MySQL database and the AWS S3 and Glacier data storage for photos …

What happens if you don’t enter your patient portal correctly?

Sep 09, 2019 · Under the Security Rule, covered entities (CEs) and business associates (BAs) must develop effective administrative, technical, and physical safeguards to ensure the confidentiality, integrity, and availability of ePHI – including patient portal ePHI. Patient portal apps and software must be secure, or be rendered secure. Have you protected the PHI you …

What standards do you need to consider when evaluating a portal?

requirements may require that you use a patient portal to attest successfully. Just making a portal available to patients will not ensure that they will use it. The portal must be engaging and user-friendly, and must support patient-centered outcomes. The portal also must be integrated into clinical encounters so

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What should be included in a patient portal?

A robust patient portal should include the following features:Clinical summaries.Secure (HIPAA-compliant) messaging.Online bill pay.New patient registration.Ability to update demographic information.Prescription renewals and contact lens ordering.Appointment requests.Appointment reminders.More items...

What are the five main features of the new healthcare portal?

5 Key Features Every Patient Portal Needs to OfferExcellent user experience. ... Branding flexibility. ... Flexible financing options. ... Loyalty rewards and incentives. ... Integration with existing systems.May 12, 2020

What is patient portal technology?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits. Discharge summaries. Medications.Sep 29, 2017

How do you implement a patient portal?

7 Steps to Implement a New Patient Portal SolutionResearch different solutions. ... Look for the right features. ... Get buy-in from key stakeholders. ... Evaluate and enhance existing workflows. ... Develop an onboarding plan. ... Successful go-live. ... Seek out painless portal migration.Jul 2, 2020

What types of patient portals are there?

Top patient portal vendors include Allscripts, athenahealth, Cerner, and Epic.READ MORE: Patient Portal Benefits in Pediatric Care Must Fuel Parent Use.Accenture Federal Services. ... Allscripts. ... Athenahealth. ... Cerner Corporation. ... READ MORE: Patient Portal Use Lagging Despite Strong Provider Support.CPSI. ... Epic Systems.More items...•Apr 28, 2017

What are the benefits and challenges of using patient portals?

What are the benefits of patient portals?Patient portals are efficient. ... Patient portals improve communication. ... They store health information in one place. ... Patient portals satisfy meaningful use standards. ... They improve data accuracy. ... Patient portals make refilling prescriptions easy. ... They're available whenever you need them.More items...•Jul 15, 2019

What makes the patient portal different from a PHR?

The Portal is controlled by the source system (EMR/EHR/Hospital). On the other hand, the Personal Health Record (PHR) is more patient centric, is controlled by a patient or family member, and may or may not be connected to a doctor or hospital (i.e. it may be tethered or untethered).Sep 6, 2012

What is this portal?

1) Portal is a term, generally synonymous with gateway, for a World Wide Web site that is or proposes to be a major starting site for users when they get connected to the Web or that users tend to visit as an anchor site. There are general portals and specialized or niche portals.

What information is excluded from a patient portal?

Information Excluded from the Right of Access This may include certain quality assessment or improvement records, patient safety activity records, or business planning, development, and management records that are used for business decisions more generally rather than to make decisions about individuals.

How will the patient portal enhance the quality of care?

While the evidence is currently immature, patient portals have demonstrated benefit by enabling the discovery of medical errors, improving adherence to medications, and providing patient-provider communication, etc. High-quality studies are needed to fully understand, improve, and evaluate their impact.

What makes a great patient portal Top benefits features and implementation tips?

Patient portals help encourage better physician-patient relationships and give patients more control over their treatment. They're able to check lab results, request prescription refills, update insurance information, manage any unpaid balances and more.Feb 12, 2021

Why do some patients fail to participate in the use of the patient portal?

The reason why most patients do not want to use their patient portal is because they see no value in it, they are just not interested. The portals do not properly incentivize the patient either intellectually (providing enough data to prove useful) or financially.

Network Switch: Gigabit Connections

If laptops or tablets will be used, commercial-grade, wireless infrastructure is needed. Access point: N band, capable of bridging. Recommend professional wireless site survey and installation.

Desktop PCs

PatientNow, Patient Portal and online scheduling are browser-based interfaces. Any device with a web browser can be used to access. Example: A 10” screen is recommended for the wait area and patient check-in.

Printer (s)

At least one network-attached laser printer. We suggest a high-quality color printer, capable of duplex printing.

Other (Optional)

Digital SLR camera – Canon Digital EOS Rebel. PatientNow cannot import

How many patient records have been breached in 2019?

Through the first half of June of 2019, 25 million patient records have already been breached. Many of these breaches have been caused by hackers, who sell patient records on the black market and dark web. In light of these startling figures, MFA is an eminently reasonable and appropriate cybersecurity measure.

What is an EPHI?

ePHI is defined as any protected health information (PHI) that is created, stored, transmitted, or received in any electronic format or media.

What is multifactor authentication?

Multifactor authentication, known as MFA, requires users to provide multiple ways to authenticate that it is them, such entering as a password in combination with a fingerprint scan, or a password in combination with a code sent to their phone for one-time use.

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