what are some benefits of a patient portal

by Miguel Osinski MD 8 min read

10 Benefits Of Patient Portals You Can't Miss For Your …

1 hours ago Jul 22, 2019 · What are the benefits of patient portals? 1. Patient portals are efficient Patient portals allow you and your office staff to quickly deliver lab tests and... 2. Patient portals improve communication Messaging through a patient portal makes communication easier for both patient... 3. They store ... >> Go To The Portal


Here are the three primary benefits to using a patient portal:

  1. Improved Communication A patient portal makes it easier for patients and physicians to communicate with each other. ...
  2. More Convenient Another benefit of a patient portal is the convenience. Patients can also see their lab results faster through the portal. ...
  3. Better Patient Engagement

The Benefits of a Patient Portal
You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting.
Aug 13, 2020

Full Answer

How do you benefit from your patient portal?

Jul 22, 2019 · What are the benefits of patient portals? 1. Patient portals are efficient Patient portals allow you and your office staff to quickly deliver lab tests and... 2. Patient portals improve communication Messaging through a patient portal makes communication easier for both patient... 3. They store ...

What are the advantages of the patient portal?

Sep 19, 2017 · Patient Portal Benefits Patient Care and Provider Workflow About Primary Heath Medical Group. PHMG is an independent medical group with 11 clinics in southwest Idaho, provides... Electronic Health Record Implementation Highlights. In 2007 PHMG implemented an EHR system, eClinicalWorks, as part of ...

How to get your patients to use your patient portal?

One of the most important features of Patient Portals is the ability to make online prescriptions and referrals. This ease of access offered by portals provides patient compliance on a much larger scale, and clinical outcomes also improve significantly. Clinical outcomes of patients portals on chronic patients such as diabetes are much stronger.

What is the value of a patient portal?

Apr 01, 2022 · The Benefits of a Patient Portal With a patient portal: You can access your secure personal health information and be in touch with your provider's office 24 hours a day. You do not need to wait for office hours or returned phone calls to have basic issues resolved.

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What are the benefits and challenges of using patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

What are the advantages of providing Internet access to patients with a patient portal?

Patient portals have been demonstrated to do the following: improve medication adherence, disease awareness, and self-management of disease, decrease office visits, increase preventative medicine, and increase office visit duration at the patient's request for additional information.Aug 1, 2018

Which of the following is a benefit of patient portals quizlet?

The patient portal supports two-way communication, which allows the patient to work with physicians between patient visits, request appointments, and receive reminders. These reminders can be for appointments, need for follow-up, and more.

What are the benefits of online services for healthcare professionals?

Video conferencing, smartphone apps, and online management systems connect more patients with providers than ever before.Telemedicine Cost Effectiveness & Healthcare Savings.Extended Specialist and Referring Physician Access.Better Patient Care Quality.Technical Training and Equipment.Reduced Care Continuity.More items...

Why is patient portal important in healthcare?

Engaging patients in the delivery of health care has the potential to improve health outcomes and patient satisfaction. Patient portals may enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.

What is a patient portal quizlet?

Patient Portal. Web-based service that provides patients online access to their health information and allows them to communicate with their healthcare provider, schedule appointments, view billing statements, and accomplish more health-related tasks.

Which of the following are typical features of healthcare portals?

Most portals include features such as direct secure messaging, online appointment scheduling, online bill payments, prescription refill requests, and sometimes even data update capabilities.May 13, 2016

What makes the patient portal different from a PHR?

The Portal is controlled by the source system (EMR/EHR/Hospital). On the other hand, the Personal Health Record (PHR) is more patient centric, is controlled by a patient or family member, and may or may not be connected to a doctor or hospital (i.e. it may be tethered or untethered).Sep 6, 2012

Why is it persuasive to use a portal?

They found that it is particularly persuasive when providers encourage patients to use the portal because patients trust providers and value their opinions. One provider says he reinforces a patient’s use of the portal by closing all messages with “Thanks for using the portal.”.

What are the challenges of the portal?

One major challenge with the portal is the multiple step registration process . Patients provide their e‐mail address at the front desk and are given a password to register from home. Some patients fail to complete the registration process after leaving the clinic. Remembering and managing passwords and managing family accounts are also challenging for patients. For example, a parent may log in for one child and then ask questions about a second child. For providers and staff, a challenge is that there is no way to know whether a Web‐enabled patient actually uses the portal and there are no read receipts to confirm that patients have read a message.

When did PHMG start patient portal?

PHMG launched the patient portal in early 2010. As a first step, the physician champion piloted the portal for about 6 months before it was implemented in one clinic at a time. According to the physician champion, implementation was “easier than expected because everyone was already comfortable with eClinicalWorks, ...

Where do messages go in a family practice?

For family practice, messages generally go right to the provider. For specialists, who tend to be out of the office more often, messages go to the nurses or other staff for triage. To facilitate communication, PHMG developed a template for common messages, such as delivery of lab results.

Why is Qualis important?

Qualis has also been an important resource for information about the meaningful use rules. "We felt strongly that from a quality standpoint we could not succeed without going to electronic health records. I felt very strongly we had to invest in it because it would positively affect every patient that we encounter.".

Why do patients use portals?

This ability for patients to request appointments, referrals, and prescription refills directly from the portal increases the efficiency of your clinical staff, allowing them to keep their focus on assisting you with the patients who have the most urgent care needs and questions.

What is a patient portal?

Patient portals provide the ability for patients to have 24-hour access to connect with their provider by reviewing patient health information (PHI), asking and answering questions, and reviewing notes, making the patient-physician relationship closer than ever.

What are the benefits of cloud based patient portals?

As you can see, there are a host of benefits medical providers can take advantage of by using cloud based patient portals Better communication, elimination of paperwork, unrestricted electronic access, better relationships, improved outcomes, and an optimized workflow – all of these benefits can be achieved with one piece of technology.

Why are patient portals important?

One of the most significant benefits of patient portals is that they can drastically reduce the number of times that patients forget to attend appointments, Healthcare IT News detailed. This is because most patient portals come equipped with the ability to send patients email reminders about upcoming appointments.

Why do we need a patient portal?

Patient portals can be used as a more efficient means of completing a number of daily administrative tasks that typically require several staff members. Allowing patients to make appointments themselves on the portal and request medication refills themselves helps to streamline and expedite otherwise time consuming tasks.

What is the most effective platform for improving patient engagement?

One particularly effective platform that has been shown to improve patient engagement is that of the patient portal. Used by hospitals, clinics and other medical practices, patient portals can serve a variety of functions.

What are the benefits of a patient portal?

Expand Section. With a patient portal: You can access your secure personal health information and be in touch with your provider's office 24 hours a day . You do not need to wait for office hours or returned phone calls to have basic issues resolved. You can access all of your personal health information from all ...

How to access a patient portal?

With a patient portal: 1 You can access your secure personal health information and be in touch with your provider's office 24 hours a day. You do not need to wait for office hours or returned phone calls to have basic issues resolved. 2 You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting. This can lead to better care and better management of your medicines. 3 E-mail reminders and alerts help you to remember things like annual checkups and flu shots.

What are the benefits of patient portal?

With routine use, your practice should see higher patient engagement and fulfillment, and a more streamlined workflow that conserves time and effort for staff and physicians.

Why do we need patient portals?

Some patient portals also enable patients to plan appointments and handle bills instantly through the system. For providers, they serve as an opportunity to improve patient engagement, increase loyalty, control costs and streamline workflows.

How do portals improve patient loyalty?

Portals can improve patient loyalty. The continuous relationship and communication that happens outside of appointments inspire patients to feel cared for and to remain loyal to your practice. Raise your value. Patients value straightforward access to information and direct interaction that happens with portal use.

Why is it important to share patient data electronically?

The facility to quickly enter and share patient data electronically helps to reduce one of the main distractions, that doctors have during their workday. This allows you to focus more effectively on the patient and the care plan that you need to formulate for your patient.

How can patients see their visit notes?

Patients can see their visit notes in the portal. Give patients their care plan details in the portal. Promote privacy to establish them up with their portal accounts so they can interact directly with their physicians. Portals can improve patient loyalty.

What happens when patients cannot communicate in real time?

When patients cannot communicate in real time, providers can miss opportunities to identify nonadherence. Thus, there is heavy focus on designing portals and apps similar to MyMeds, which incorporates bidirectional communication between providers and patients.

What is mobile health?

Mobile health (mHealth) is a means of providing health services or information via portals or applications (apps) on wireless devices, such as smartphones or tablets. Patient portals are secure websites that help patients access their health information at their convenience. Many patient portals are mobile enabled via a web-based platform ...

Is a patient portal a form of mHealth?

Many patient portals are mobile enabled via a web-based platform and are therefore considered a form of mHealth. Patient-focused mHealth apps—software or programs stored directly on the mobile device—can provide an opportunity for patient-initiated health or disease management.

What are the pros and cons of a patient portal?

Pro: Better communication with chronically ill patients. One of the clearest benefits to a patient portal is the added ability for communication between patients and providers, and these benefits are felt strongest with regard to chronically ill patients. With the secure messaging functions on patient portals, chronically ill patients are able ...

What is portal email?

The portal is just a secure e-mail system that we can use to communicate. You can send me a message and it goes right into your chart, so I have all of your information at hand when I read it and respond. If you use it and don’t like it, you don’t have to continue to use it. Just let us know.

Is a patient portal good?

Although this can be viewed as a good thing because patients do have the right to see their own health data, it also opens doors for security concerns. A patient portal may be just one more place for a potential hacker or healthcare data thief to access a patient’s data, leaving that patient liable to identity theft.

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Better Patient Communication

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Patients are able to utilize the portal to accomplish tasks that would normally require a phone call, or even multiple phone calls. This ability for patients to request appointments, referrals, and prescription refills directly from the portal increases the efficiency of your clinical staff, allowing them to keep their focus on assisting …
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Streamline Patient Registration and Administrative Tasks

  • Patient portals allow registration forms to be completed electronically prior to appointment check-in, keeping front-office work efficient. This means that instead of walking patients through which forms to fill out and how, your front office staff can instead focus on the patient in front of them and any questions they may need answered, ensuring that by the time the patient reaches you th…
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Greater Focus on Patient Care

  • The ability to easily access and share patient information electronically eases one of the main distractions on physicians’ time today. Instead of focusing on finding what you need in the patient’s chart or figuring out how you’ll get those records to the provider you’re referring your patient to, you can focus solely on providing a higher standard of care, which is why you becam…
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