6 hours ago Technical assistance is available 24 hours a day, seven days a week, (844) 274-8497. Technical support staff can help locate the invitation, provide assistance enrolling, logging in and navigating within My Portal (Patient Portal); however they are unable to assist with clinical questions. >> Go To The Portal
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This is a business card with information on the MHS GENESIS Patient Portal for staff and providers to hand out to patients. This is the MHS GENESIS Patient Portal Brochure, which describes what the Patient Portal is and how to access it. This fact sheet describes the MHS GENESIS Cybersecurity transformation.
The patient portal is an application or a website that a healthcare provider provides for its patients to use. It allows the patient to communicate with their doctors and ask questions about their health care without having to make an appointment.
Our hours are Monday through Friday from 9am to 5pm, and Saturday and Sunday from 10am to 2pm. Call (813) 870-4192 for more information and holiday hours. Learn More.
Hospital patients are allowed multiple visitors a day – but they must visit one-at-a-time to insure social distancing in patient’s rooms and inside the hospital facility. Visiting hours are from 1 to 8 p.m. daily. All visitors must wear a mask and are subject to temperature checks upon arrival.
Dignity Health is committed to providing the tools you need to better manage your health. If you’re enrolled in our portal, you’ll soon have the ability to connect select health management apps to your personal health information. To learn more, click here .
The patient portal is a website that allows you a convenient and secure way to view portions of your medical records and in some locations communicate with participating provider’s health care team. Within your portal, you will be able to do the following:
At your next visit, tell the staff you would like to have a portal. The staff will request your email address, and may have you complete a consent form. You will receive an invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment.
Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a portal with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age.
Some of the information in your portal is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy.
The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records.
Questions regarding specific medical records should be directed to your facility’s Health Information Management (HIM) department. General clinical questions should be directed to your primary care provider’s office. Technical assistance is available 24 hours a day, seven days a week, (877) 621-8014.
To sign up for a MyPortfolio account, click the "Log in to MyPortfolio" button above and select "Sign Up Now."
The paperwork you would normally fill out at an in-person office visit can now be done conveniently online through our eCheck-In process.
You can complete your eCheck-In up to seven days before your appointment.
At the hospital patient portal, you can access read-only medical information through our secure server. This includes educational materials, information on your current medications, allergies, immunizations, health issues, and lab test results. All information is pulled directly from your electronic health records.
If you are having trouble using the patient portal or logging in, contact our 24/7 support line at (877) 621-8014.