wellmont patient login

Can I Manage my Wellmont Health bill payments online?

If you’re a patient of a former Wellmont Health System hospital, clinic or doctor’s office – or of Greeneville Community Hospital East (formerly Laughlin Memorial) or Unicoi County Hospital – you can manage your entire bill payment process online. Anytime. Anywhere.

How do I contact support support for Wellmont Health?

Support is available contacting the Help Desk at (423) 230-8383. Secure access to: legacy Wellmont Business Applications, the Ballad Health intranet (including Wellnet), e-mail, Horizon Meds Manager, Medical Records Coding

How do I update the mywellmont app?

You will just need to update the MyWellmont app through your app store. If you have a FollowMyHealth patient portal with a legacy Mountain States Medical Group (MSMG) clinic, don’t worry – you’ll still have access to your information in FollowMyHealth, but no new information will be added to this patient portal. This is called a read-only account.

How do I transfer my health records from mywellmont to MyChart?

Log in to your MyChart for Ballad Health account. If, in the past, you set up a MyWellmont account with a legacy Wellmont Health System facility, your health records have transferred over to what is now called MyChart. You will just need to update the MyWellmont app through your app store.

For Patients of Former Wellmont Hospitals Or Clinics

If you’re a patient of a former Wellmont Health System hospital, clinic or doctor’s office, you can manage your entire bill payment process online...

What Ballad Health Facilities Use MyChart?

You can use MyChart to pay your bill for any former Wellmont location, including: 1. Bristol Regional Medical Center 2. Hancock County Hospital 3....

How Else Can I Pay My Medical Bill?

In addition to paying your bill online using MyChart, you can: 1. Pay by phone: Call the single billing office at 423-408-7400, Monday–Friday betwe...

Welcome to the next chapter of your Ballad Health story

We’re listening to the pulse of how to provide the highest-quality healthcare in the region.

Reliability, security and superior quality

We’ve adopted a top tier electronic health records system called Epic that offers reliability, security and superior quality; it’s what our patients deserve. When you’re not well, safety and convenience are the last things you should have to worry about.

Get the Ballad Health app

Visit the Apple App Store and download the Ballad Health app on your smartphone or tablet.

Previous patient portals

If you have a FollowMyHealth patient portal with a legacy Mountain States Medical Group (MSMG) clinic, don’t worry – you’ll still have access to your information in FollowMyHealth, but no new information will be added to this patient portal. This is called a read-only account. Log in to Follow My Health (MSMG)

Ballad Health facilities using the MyChart patient portal

As of Oct. 1, 2020, all Ballad Health hospitals, Ballad Health Medical Associates (BHMA) and Mountain States Medical Group (MSMG) clinics use MyChart with one exception: Mountain View Regional Hospital.*

Contact

If you need assistance call 866-517-5873 between the hours of 9 a.m. and 4 p.m., Monday through Friday.

Monoclonal antibody infusion criteria and processes

Newly updated information regarding monoclonal antibody infusion criteria and processes [PDF, 257.5 KB]

Human Resources Self-Service

This is our new Ballad Health self-service center, now on the Lawson system for HR and payroll. It offers convenient access to review pay stubs, tax information, leave balances, and much more – all from work or home.

Historical HR Self-Service (legacy Wellmont)

Use at home (Please choose Internet Explorer 10 or 11 to access human resources self-service from home. Link may not work using a higher version or Google Chrome.)

Power of We program

The Power of We program is an online employee appreciation tool that allows team members to recognize and reward their peers for making a difference.

Secure remote access

Unauthorized use of Remote Access is strictly prohibited and may constitute a crime punishable by law.

Citrix remote access

Secure access to: legacy Wellmont Business Applications, the Ballad Health intranet (including Wellnet), e-mail, Horizon Meds Manager, Medical Records Coding

Remote Support

The following links are for use only when instructed by a help desk representative.

For patients of former Wellmont hospitals or clinics, Greeneville Community Hospital or Unicoi County Hospital

If you’re a patient of a former Wellmont Health System hospital, clinic or doctor’s office – or of Greeneville Community Hospital East (formerly Laughlin Memorial) or Unicoi County Hospital – you can manage your entire bill payment process online. Anytime. Anywhere.

What Ballad Health facilities use MyChart?

You can use MyChart to pay your bill for any of the following locations:

Learn more about MyChart

If you want more information – or would like to sign up – read more about MyChart here.

COVID-19 treatment criteria and processes

Newly updated information regarding monoclonal antibody (MAB) infusion criteria and remdesivir criteria and processes.

Indian Path TCC orders

Access Indian Path Community Hospital Transitional Care Clinic (TCC) orders here.