ventura county patient portal

What is the Ventura County Medical Center system?

VCHCA Health-e-Connect is the newest way to stay in touch with your Ventura County Health Care Agency care team and get up-to-date medical information, all with the convenience and privacy of your own computer, tablet or smartphone at a time that fits your schedule — available 24 hours a day, 7 days a week.

Where can I Find my Ventura County healthcare agency records?

Ventura County Health Care Agency's launch of Health-e-Connect will allow you to go online to request appointments, view lab results, send secure messages to your care team and see a summary of medications, allergies, immunizations and medical issues. Back to Top How do I sign up for Health-e-Connect?

What is my portal (patient portal)?

Patient Portal You can now enroll yourself in our patient portal! No office visit is necessary, but you will need your Medical Record Number (MRN) which is available on your depart summary. Please use a Firefox or Google Chrome web browser and click the link below for more details and to enroll: Patient Portal Self-Enrollment

Why choose urgent orthopedic care in Ventura County?

Conveniently Manage Your Health Care My Portal (Patient Portal) provides you with online access to your medical information on a convenient and secure site. View your personal health records, clinical summaries, laboratory and imaging results, as well as instructions and education specific to your care.

What is the phone number for Health E Connect?

If you are experiencing trouble logging in to your Health-e-Connect account or are experiencing other technical issues, please call (877) 621-8014. Support staff is available 24 hours a day, seven days a week.

How old do you have to be to have access to your child's medical records?

Parents/legal guardians of children under 12 years of age can enroll for access to their child's account. Access will be automatically revoked when that child turns 12 years old in compliance with privacy regulations. You can enroll for access to your child's medical information at your next Pediatric appointment.

Can a parent access a minor's health records?

As a parent or guardian, you can use Health-e-Connect to access the health records of your minor child. Patient privacy is extremely important to us, so we have developed a policy around parents' and guardians' access to their child's patient portal that follows state and federal laws.

Connecting My Portal With Other Apps

Dignity Health is committed to providing the tools you need to better manage your health. If you’re enrolled in our My Portal patient portal, you’ll soon have the ability to connect select health management apps to your personal health information. To learn more, click here.

General Enrollment FAQs

The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records.

What is My Portal (Patient Portal)?

My Portal (Patient Portal) is a website that allows you a convenient and secure way to view portions of your medical records and communicate with your provider’s health care team. Within your My Portal (Patient Portal) account, you will be able to do the following:

How can I create an account?

At your next visit, tell the staff you would like access to My Portal (Patient Portal). The staff will request your email address, and may have you complete a consent form. Within 30 minutes, you will receive an email invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment.

Can I create an account for a family member who has a Dignity Health doctor?

Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a My Portal (Patient Portal) account with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age.

Who has access to my account?

Some of the information in your My Portal (Patient Portal) account is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy.

If my email invitation expires or is lost, how can I request a new one?

The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records.

Billing Information

Learn how you can pay your bill and what payment assistance options are available.

Insurance Accepted

We contract with most health insurance plans and provide healthcare services that fit your health plan benefits.

My Portal (Patient Portal)

When you are a Dignity Health Medical Group - Ventura County patient you have access to My Portal (Patient Portal) where you can communicate with your doctor, request, change or cancel appointments, and check your health records online.

Patient Advocate

We offer the services of a patient advocate for help working through difficult situations that arise from time to time. If you ever have a problem with a service, or have a billing or referral question, the patient advocate is here to help.