vaoig report inadeguate patient care

Report Description: The VA Office of Inspector General (OIG) conducted an inspection to review the care of an unresponsive patient by Emergency Department staff and the subsequent response of leaders at the Malcom Randall VA Medical Center (facility), after the patient’s death at the University of Florida Health Shands Hospital (Shands).

Full Answer

What was the OIG inspection at Charlie Norwood VA Medical Center?

Failure of a Primary Care Provider to Complete Electronic Health Record Documentation and Inadequate Oversight at the Charlie Norwood VA Medical Center in Augusta, Georgia VA OIG 20-00354-178 | Page 5 | July 1, 2021 Scope and Methodology The OIG initiated the inspection on February 12, 2020.

What is the VA doing about patient care episodes without progress notes?

The Charlie Norwood VA Medical Center Director confirms that the Chief of the Health Information Management program monitors documentation to include patient care episodes without an associated progress note as part of the ongoing electronic health record review process, and takes action as warranted. 2.

What is the VA Office of Inspector General report number?

Title Department of Veterans Affairs Office of Inspector General Review of Alleged Patient Deaths, Patient Wait Times, and Scheduling Practices at the Phoenix VA Health Care System, Report #14-02603-267 Author VA Office of Inspector General Subject

What did the OIG say about VHA and facility requirements?

The OIG identified concerns with compliance with VHA and facility requirements related to nursing practices documentation, evaluation of the circumstances surrounding the respiratory care for a patient, processes for securing sitters, and nurse staff assignment practices. The OIG made six recommendations, which were closed as of June 14, 2021. 12

How do I file an OIG complaint with the VA?

Contact the HotlineNote: Call center will be unavailable to accept phone calls June 1–2, 2022. All other contact methods will be available.Phone: 1 (800) 488-8244. ... FAX: (202) 495-5861.Mail:

Can the VA refuse to treat you?

You can agree to or refuse any treatment. You will be told what is likely to happen to you if you refuse a treatment. Refusing a treatment will not affect your rights to future care but you take responsibility for the impact this decision may have on your health.

What can I do if my VA isn't helping?

First, go to your VA health care team. If you still have concerns, ask to connect with your provider's supervisor or your VA medical center's chief of service. If you need more help, contact your medical center's patient advocate.

Who does the VA OIG report to?

CongressThe VA OIG conducts oversight of VA programs and operations, providing independent and objective reporting to VA and Congress in order to prevent and detect fraud, waste and abuse, as well as enhance VA's integrity, efficiency and effectiveness.

What is a tort claim against the VA?

A Federal Tort claim is a lawsuit against the VA and applies to any situation in which a VA employee, acting on behalf of the VA, is negligent and causes injury.

What is the VA problem list?

The VA Problem List is a summary of your active health concerns in your official VA health record. Your VA Problem List may be used to help you and your health care team make informed decisions about your health. Talk with them about the health issues on your VA Problem List.

Why does the VA not care?

Instead of simply providing care to all veterans who pass statutory muster, VA creates its own set of regulations that further excludes former service members. It assumes that those who received honorable or general (under honorable conditions) discharges qualify as veterans and thus can receive services.

What does the VA MISSION Act do?

The MISSION Act sought to provide greater access to health care both in VA facilities and in the community, expand benefits for caregivers, and improve the VA's ability to recruit and retain the best medical providers.

What is a VA ombudsman?

The VA's task-order and delivery-order ombudsman is the Associate Executive Director for Procurement Policy, Systems, and Oversight.

Who investigates the VA?

OI investigates potential crimes and civil violations of law involving VA programs and operations committed by VA employees, contractors, beneficiaries, and other individuals.

Does the VA investigate veterans?

Veterans Affairs (VA) investigates reports of: Or call the VA fiduciary program toll free number 1-888-407-0144, or the VA toll free number 1-800-827-1000. VA fiduciary hubs review all claims of misuse. If misuse is likely, VA will work quickly to replace the fiduciary.

Does VA have investigators?

The OIG also oversees health care inspections of VA health facilities, national reviews, criminal investigations and even a special investigations group, which takes a cross-discipline effort.