vanderbilt patient portal proxy

Does Vanderbilt have a patient portal?

If you are interested in receiving this convenient service, please fill out the proxy consent form and mail it to any one of our medical centers, or select Share my record from the Health menu option. The first option gives you the option to select “Access by friends and family,” and you can edit or add new individuals to your health record.

What's new at my health at Vanderbilt?

Health Plus PMB# 407804 2700 Children's Way Nashville, TN 37235 615-343-8943 Email

What is MyMy health at Vanderbilt services?

If you're a new patient, you can sign up during your first visit. To schedule a visit, call us at (615) 322-5000 or go to any of our Vanderbilt walk-in clinics. If you’re signing up on behalf of someone else, you’ll need to provide us with your power of attorney. Call us at (615) 343-4357 for help. If you already have a My Health at ...

Who is eligible for a my health at Vanderbilt account?

Sep 17, 2019 · patient portals are web- and mobile-based programs that allow patients and their proxies remotely to interact with healthcare systems and their care providers. 1–3 these portals commonly allow users to view selected information from the electronic health record (ehr), review test results, message providers, schedule appointments, and pay medical …

What is a patient portal?

Patient portals are web- and mobile-based programs that allow patients and their proxies remotely to interact with healthcare systems and their care providers. 1–3 These portals commonly allow users to view selected information from the electronic health record (EHR), review test results, message providers, schedule appointments, and pay medical bills. 4 A report by the Institute of Medicine specifies online access to personal health records, such as patient portals, as a promising technology to support patient engagement. 5 Functionality delivered through patient portals has been shown to improve chronic disease management, increase adherence to preventive care such as immunizations and screening, improve patient satisfaction, and better outcomes for some patients with chronic disease. 6–14

What is a well designed patient portal?

Well-designed patient portals, when combined with policies that promote use, offer significant opportunity for patients to engage in their healthcare. Without proper management, portals can suffer from decreased use and poor support from providers. In this work, we discuss the patient portal policies that govern account registration and management, shared access, and test result reporting at VUMC. We anticipate that other organizations can implement concepts from our policies to support the meaningful use of patient portals.

What is MHAV in Vanderbilt?

My Health at Vanderbilt (MHAV) is an institutionally developed patient portal which launched in a limited fashion in 2003 before being more widely deployed throughout all clinical specialties starting in 2007 ( Figure 1 ). The VUMC informatics, legal and operational teams internally established policies and procedures to govern MHAV use by patients, proxies, and healthcare providers. The initial policies are described by Osborn et al. 29 MHAV and its associated EHR were certified for Meaningful Use stages 1 and 2. MHAV supports core functionality similar to those of other patient portals, including secure messaging, appointment scheduling, bill management, access to select laboratory results, and access to select EHR data. 29,32 There were incremental changes to usage logging and functionality throughout the duration of continuous use.

What is proxy access?

Proxy access is defined as an access class in which one individual receives access to another individual’s protected health information, communication tools, and functions in MHAV. In all cases, the proxy had to meet the eligibility criteria outlined in the table, even if the patient did not. Individuals could serve as proxies for competent adult patients, patients who were children or adolescents, and adult patients who met legal criteria for lacking the capacity to make medical decisions. VUMC policy distinguished two general categories of proxies: delegates and surrogates. The policy defined delegates as “an adult individual invited by a MHAV account holder to have access to that account holder’s MHAV account,” and stipulated that the account holder be a competent adult. For example, a competent adult may invite her spouse, adult friend, and adult child aged 18 or older to have delegate access to her account.

What is a surrogate account?

Surrogate accounts were proxy accounts held by competent adults that give access to MHAV as a stand in for individuals who did not meet eligibility criteria for having their own independent account. This included children, adolescents, and adults lacking the capacity for medical decision making.

Aetna Better Health – KY Medicaid

Aetna Better Health Transplants (Kentucky Medicaid. Requires single case agreement)

BlueCross BlueShield TennCare

BCBST CoverKids – (Under age 19 Adults patients may require preauthorization.)

Cigna

Cigna Connect (expanding from Nashville market to all TN markets beginning 2021.)

Sorting patient messages automatically

Automated techniques can assist in understanding and managing growing volumes of messages sent through secure patient portals, Vanderbilt researchers found. Read More

My Southern Health: Take control of health care with patient portals

Vanderbilt University Medical Center’s secure online patient portal, My Health at Vanderbilt, is now even more accessible to patients with the launch of a new mobile app. Read More