uw medical center patient login

Does UW Medicine have a patient portal?

MyChart patient portal Manage your healthcare and billing with MyChart MyChart is a free online patient portal that UW Medicine offers patients. With MyChart, you can easily access your medical records, appointment scheduling, billing and payment information, prescription refills and more — all in one secure location.

How do I contact the UW Medicine customer care center?

Contact the UW Medicine Customer Care Center at 855.520.5151. If you had an eCare patient account If you previously used the UWMC-Montlake (Cerner) or Harborview Medical Center (Cerner) patient portal If you have used the UWMC-Montlake (Cerner) or Harborview Medical Center (Cerner) patient portal

How do I sign up to my uwhealth account?

Take one of the following steps: 1 Sign up at mychart.uwhealth.org: Instantly activate your account by going to mychart.uwhealth.org and selecting Sign Up... 2 Sign up at any clinic location: You can obtain an activation code at any clinic location. No appointment is needed. Ask... More ...

How do I switch from UW Medicine Ecare to MyChart?

Contact the UW Medicine Customer Care Center at 855.520.5151. If you were using eCare, you won't need to do anything to switch to MyChart — eCare automatically updated to MyChart for you.

COVID-19 Info

We are scheduling vaccinations for those who are eligible. Learn more:

Looking for hospital information?

Click the links below for directions, parking information and phone numbers for all of UW Medicine's hospitals. To protect against the spread of COVID-19, we are limiting the number of visitors in our hospitals; please review our visitor policy.

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Health Facts For You

Detailed information about your stay or visit at University Hospital and UW Health at the American Center.

What is UW Health MyChart?

UW Health MyChart is a secure online service that allows you to view portions of your UW Health medical record, receive test results, schedule simple appointments, and more.

Who handles e-visits at UW?

e-Visits are handled by a UW Health physician assistant, nurse practitioner or physician who works in a UW Health urgent care or primary care clinic during the following hours:

How to get proxy access on MyChart?

Log into your MyChart and type in “request proxy access” in the search menu bar. Select “other account” to click the “request access” button. Select the appropriate proxy relationship and follow the instructions.

How long does it take to get results from MyChart?

How and when to view the results of a test. Most general test results are automatically released to your MyChart account the next day (within 24 hours). Other results are released either 4 or 14 business days after the result is finalized. Please be aware that you may see your results before your provider.

How to activate mychart?

Sign up at mychart.uwhealth.org: Instantly activate your account by going to mychart.uwhealth.org and selecting Sign Up Now, then Sign Up Online, then 3rd Party Identity Validation. Follow the process to validate your identity. After the validation process is complete, you will be able to access your MyChart account. You may also choose U.S. Mail if you would like an activation letter mailed to your home.

When are results released on MyChart?

Most general test results are automatically released to your MyChart account immediately upon being finalized.

Can a parent use MyChart?

Parents and legal guardians can use MyChart to manage their child’s (or children’s) medical care through proxy access, but there are some things to be aware of depending on the child’s age.

What type of bill do you receive for UW Medicine?

Types of bills you may receive as part of your service include a facility fee or hospital bill for the emergency, specialty, or ancillary services provided where you were treated. You may also receive a professional fee for the services your care provider (s) performed; and lab fees for tests, diagnostic processing and interpretation of your results. Find the full list of UW Medicine locations here.

How to get an estimate for UW Neighborhood Clinic?

At least seven days (preferred) before your service, call the Financial Access Clearance Team (FACT) at 206.598.4388 to get an estimate by email or mail. For UW Neighborhood Clinic estimates, please ask at the clinic’s front desk or call the appointment line at 206.520.5000.

What happens if the patient's balance is less than the original estimate?

If the actual patient balance is less than the original estimate, the patient or guarantor will receive a refund for any overage that was paid after the discount was applied . If the actual patient balance is more than the original estimate, the patient or guarantor will be billed for the difference.

What is the phone number for financial counseling in Washington?

Call Financial Counseling to schedule an appointment at 206.744.3084. See All Charge Description Master (CDM) Codes.

When did UW Medicine merge?

On March 27, UW Medicine’s patient portals (like eCare) merged into one new and improved patient portal called MyChart. Learn more.

Does UW offer financial assistance?

UW Medicine offers financial assistance, under its Financial Assistance policy, to eligible patients unable to pay for emergency or other medically necessary care. Patients who choose UW Medicine benefit from our experience, expertise and the most advanced medical care available, all within one health system.

Does UW Medicine cover vision?

UW Medicine does not participate in every plan that each insurance company offers. Your benefit plan may have specific networks for mental health, vision, or transplant services that do not include UW Medicine. In those cases, UW Medicine would be considered "out-of-network," and your care here would not be covered.