uw medflight ems patient report request

How do I request medical care from UW Medical Center?

Harborview Medical Center UW Medical Center – Montlake UW Medical Center – Roosevelt UW Neighborhood Clinics Send your request to: Phone: 206.744.9000 Fax: 206.744.9997 Email: uwmedroi@uw.edu For Care Received At: UW Medical Center – Northwest Send your request to: Phone: 206.668.1616 Fax: 206.668.1920

How safe is UW Med Flight?

The UW Med Flight program has long been recognized in air medical circles for its success in providing one of the safest air medical transport services in the country. Every component of the program puts the safety of its patients, crews and workers at the very forefront.

How does the emergency department work at UW Health at the American Center?

The emergency department at UW Health at the American Center is equipped to handle emergencies, admit patients for hospitalization and transfer adults or children to our Level I trauma center for more specialized needs.

How do I request Med Flight?

Med Flight staff work closely with first responders to bring a doctor and nurse to the scene, and assist or care for patients. EMS providers can quickly request Med Flight through our app. To download, search for Metro Alert and download Med Flight-UW Health, Wisconsin.

COVID-19 Info

We are scheduling vaccinations for those who are eligible. Learn more:

Medical records

Option 1: Request a copy of your medical records via MyChart. When requesting through MyChart, a copy of your medical records will be released to MyChart and will be available for viewing/downloading for 30 days from the received date. Please allow 15 business days to process your request.

Radiology images

Complete and sign a Patient Authorization to Disclose, Release and/or Obtain Protected Health Information form.

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Our pledge to you: Exceptional care, comfort and convenience

We have three emergency departments (EDs). Two EDs are located at 600 Highland Ave. in Madison.

Trust us when you need emergency care

We treat conditions and injuries that could be life-threatening or pose an immediate risk to your health and well-being. Patients are brought to our emergency departments from around the region, and some can be brought to us by Med Flight, our air and ground critical care transport service.

Caring people caring for you

Our emergency medicine providers work as a team to provide you care. A board-certified emergency physician leads the care team. Others who might be involved in your care include registered nurses, technicians, pharmacists, social workers, child life specialists and respiratory therapists.

Help when you need it most: What to expect in the ED

Our goal is to see and treat everyone in the ED as quickly as possible.

How to use MedFlight Helo Alert?

As noted above, the additional steps are only required if you wish to use the "MedFlight Helo Alert" feature: 1. On the “MedFlight Helo Alert” screen, press “Continue”. (Internet data services are required) 2. Please complete the form by providing all required field information.

How many hours a day are nurse paramedics available?

Additionally our Medical Control Physicians are available twenty-four hours a day when our crews need an immediate consultation.

Can Metro Alert be used for a helicopter?

Please use your primary agency. The Metro Alert application can only be registered to one agency and local dispatch center per device. When the Metro Alert app is used to request the helicopter while working for a secondary agency, you can notify our Communications Center during the activation process.