utsw patient login

How do I contact UT Southwestern for patient support?

For assistance please call 214-633-4700 or email GuestServices@utsouthwestern.edu. UT Southwestern offers a variety of support services to help patients while they’re in our hospitals and clinics, and even after they’ve gone home; these include: Clinical research is medical research that involves people like you.

How secure is the UT Southwestern electronic medical record?

All communications between you and the UT Southwestern health care team are carried over a secure, encrypted connection directly into the UT Southwestern electronic medical record (EMR). For patients who are participating in UT Southwestern MyChart, we will only use UT Southwestern MyChart for computer-based electronic medical communication.

Why choose UT Southwestern Medical Center?

For seven decades, UT Southwestern Medical Center has been healing and curing patients and advancing the cause of medicine. We offer a variety of resources to help patients prepare for their visit, assist while they’re in our hospitals and clinics, and support them after they’ve gone home.

What is UT Southwestern MyChart?

UT Southwestern MyChart is an Internet application that enables secure Web-based electronic messaging. Messages you send via UT Southwestern MyChart may be made part of your permanent medical record at the discretion of the UT Southwestern healthcare team.

See more

How do I get Utsw in MyChart?

You can access MyChart directly or through UT Southwestern's new patient care mobile app – UTSWMyCare. The UTSWMyCare app is all about your care.

How do I log into my Utsw email?

Access My Email After you have set up two-factor authentication (on campus or off campus), you may access your UT Southwestern email from any computer by going to outlook.office365.com.

What is Texas Health MyChart?

Texas Health Resources is pleased to offer you member information via a Web-based version of our computer systems called MyChart. Patients who wish to participate will be issued a MyChart activation code during a visit to a Texas Health Hospital or Texas Health Physician Group clinic.

What is MyChart?

What is MyChart? MyChart offers patients personalised and secure online access to portions of their medical records. It enables you to securely use the Internet and the MyChart mobile app to help manage and receive information about your health.

How do I connect to Utsw VPN?

To access UT Southwestern's internal network off campus, you must use VPN. The VPN can only be accessed by using Pulse Secure. ... Go to W:\Installs\VPN Client (Juniper)\2020 VPN Pulse Secure Clients. Choose the file that matches your operating system. ... Click on the Start Menu and type “Software Center” and hit Enter 2.

Does UT Southwestern use Epic?

UT Southwestern is providing EpicCare Link at no cost to those who refer their patients to UT Southwestern for care. EpicCare Link is a web-based service that requires no installation on your servers or computers.

Where do I find MyChart activation code?

Enter your MyChart activation code exactly as it appears. Your activation code will be printed on your after-visit summary, can be printed for you or sent to the email address we have on file for you, upon your request. You will not need to use this code after you have completed the sign-up process.

How do I recover my MyChart username?

Recover Your MyChart Username If you have an email address on file then your MyChart Username will be sent to your email account. If you do not remember any of this information, or you do not have a valid email address on file, you must call MyChart Technical Support at 216.444. 1740 or toll-free at 1.866.

Why does my chart say invalid personal information?

At the top of the MyChartPLUS signup page, the patient will see Invalid personal information in red. This typically happens when a patient has the incorrect birthdate or has moved, and their address is not correct in HHC's instance of Epic. Verify the patient's date of birth and address is correct.

How do I get MyChart on my computer?

0:175:10How to activate your MyChart account on a computer - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you have an after visit summary check to see if it has a my chart activation code on it if itMoreIf you have an after visit summary check to see if it has a my chart activation code on it if it does have that activation code ready when you sign up for your account if.

How do I install MyChart app?

Download instructions:Access the App Store or Android Market on your mobile device.Search for 'MyChart' to locate the application.Download the free MyChart application.Launch the MyChart application and select Cleveland Clinic as your healthcare provider.Log in using your MyChart username and password.

How do I use chart app?

0:143:07Getting Ready for Your Video Visit Using the MyChart App - YouTubeYouTubeStart of suggested clipEnd of suggested clipOpen the mychart. App review terms and conditions. And select organization johns hopkins medicine.MoreOpen the mychart. App review terms and conditions. And select organization johns hopkins medicine. You may now log in to your mychart account on the app. If you need a mychart.

What is the phone number for UT Southwestern?

Please call the MyChart HelpLine during normal business hours at 214-648-8888 if you have any questions about your MyChart account that are not addressed here. Please remember that MyChart is a tool to enhance your health care experience at UT Southwestern. If you have an urgent matter or question about your health condition, always contact your UT Southwestern clinic directly by telephone.

How old do you have to be to enroll in UT Southwestern?

All new patients (18 years and older) to UT Southwestern will be automatically enrolled. If you are a patient and currently not using MyChart but wish to, simple contact your provider's clinic and they will enroll you.

How to reset MyChart password?

At the sign-in screen for MyChart click “Forgot password”. You will be asked for some information and then the password “hint” you created while enrolling will be emailed to you.

How does Hello Patient work?

Hello Patient works with the MyChart app on your smartphone to assist with the arrival and check-in process for your appointment. Hello Patient uses geographical location information to allow you to check in once you’ve arrived at your provider’s building. To use Hello Patient, you must have the MyChart mobile app installed on your smartphone.

How to enroll in MyChart?

To enroll in MyChart, ask a UT Southwestern provider during a visit. Our staff can help patients enroll, as well as set up authorizations to release lab results and respond to prescription renewal requests through MyChart.

What is the phone number for MyChart?

If you have questions or would like more information, call the MyChart HelpLine during business hours at 214-648-8888.

Can I change my password at UT Southwestern?

Yes, you can. Please keep your password confidential, and do not share it with anyone else. You can change your password online at any time by logging into MyChart and selecting the "Change password" option under the My Account section. Your password is not known by anyone at UT Southwestern. I forgot my password.

The future of medicine in the palm of your hand

UT Southwestern’s patient care app – UTSWMyCare – helps you easily manage your health and stay connected to UTSW and your provider, all in a secure and safe environment.

Special Features Unique to the UTSWMyCare App

To make your experience with UT Southwestern even more convenient, and consistent with our reputation for innovation, we’ve added three distinguishing features to the UTSWMyCare app that are not typically found on other health system apps.

Streamlined video visits

You can use UTSWMyCare for every aspect of your video visit with a UTSW provider: Seamlessly check in for your appointment, visit with your provider, and complete follow-up scheduling if needed – all in the app. Have your visit from home, your office, or wherever you may be.

Wayfinding assistance

If your visit is in person on our campus, UTSWMyCare has a navigation feature that offers turn-by-turn visual directions from the parking garage to the front desk of your doctor’s office and back to your parking spot.

Shuttle and ride-share services

For those who prefer a ride-sharing service rather than driving to their appointment, Uber and Lyft can be accessed within the app to request a ride to any UT Southwestern location. Intra-campus shuttle routes are also displayed on the app to help you get to any other appointments while on campus.

Simple, Convenient, and Always Available

UTSWMyCare is simple to use, highly convenient, and always available. With the app, you have 24/7 access to the resources you need to manage your health – all in one place and all accessible with your smartphone.

Connected to MyChart, Too

MyChart – our electronic patient portal – is included in the UTSWMyCare app, so all the things you normally do on MyChart can be done through UTSWMyCare, too. Access your records, schedule appointments, request prescription refills, pay your bill, and more.

What happens if a UT Southwestern physician is out of the office?

If your UT Southwestern physician is out of the office or unavailable to respond, messages sent via UT Southwestern MyChart may be routed to other authorized members of the UT Southwestern healthcare team in order to facilitate a timely response to your request.

What is UT Southwestern?

The University of Texas Southwestern Medical Center at Dallas (hereafter known as UT Southwestern) is committed to providing you with quality health care and respecting the privacy and confidentiality of your medical information.

Does UT Southwestern have pediatric records?

UT Southwestern MyChart does not support access to pediatric medical records at this time.

Does UT Southwestern have a MyChart?

While the UT Southwestern MyChart system supports many different types of communication , it is always best for you and your provider to agree on the type of electronic communication that is most appropriate in your particular case.

Can you use MyChart for urgent matters?

UT Southwestern MyChart should never be used for urgent matters. The anticipated turnaround time for response to electronic messages is 1 to 2 working days. Therefore, for all urgent matters, contact UT Southwestern by phone, go to an emergency room, or dial 911.