using patient portal to improved patient engagement

4 Patient Engagement Tools Used To Increase Patient Portal Usage

1. Raise Awareness about the Patient Engagement Technology. Does your organization have a strategy for promoting patient...
2. Assign a Care Coordinator. If your healthcare organization uses patient care coordinators to promote health awareness...
3. Strengthen the Physician’s Role. Physicians have one of...

Full Answer

What are the benefits of a patient portal?

eventually benefit the interactive patients engagement accessibility solutions in the market. • Access to the patient portal may improve patient engagement and change the way healthcare is delivered, healthcare improvements are associated with specific ...

What are the advantages of patient portal?

• Being able to confirm and remember care plans
• Quicker access to test results
• Ability to share health information with family members and other relevant clinicians
• Offering clinician note feedback

Are patient portals required?

The patient portal market was valued at US$ 2,185.71 million in 2019 and it is projected to reach US$ 8,938.75 million by 2027; it is expected to grow at a CAGR of 18.8% during 2020–2027. According to our latest study on “ Patient Portal Market Forecast to 2027 – COVID-19 Impact and Global Analysis – by Product, Delivery Mode, and End User”.

What is my Patient Portal?

This is a business card with information on the MHS GENESIS Patient Portal for staff and providers to hand out to patients. This is the MHS GENESIS Patient Portal Brochure, which describes what the Patient Portal is and how to access it. This fact sheet describes the MHS GENESIS Cybersecurity transformation.

What is the advantage of a patient portal for the patient?

The Benefits of a Patient Portal You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting.Aug 13, 2020

How does patient portal improve communication?

The care team is now able to keep in contact with patients more reliably and ask them direct questions when needed. Using the portal has enabled the organization to be more transparent and interactive with patients, and to proactively send patients the information they need.

How do patient portals contribute to patient centered care?

Benefits associated with the use of a patient portal are increased convenience and satisfaction for patients [14,15]. Patient safety could be improved by identifying errors in medication lists [16,17]. Moreover, providing Web access could lower the threshold for the patient-clinician contact [13].

Why is patient portal important in healthcare?

Portals can increase patient loyalty. The ongoing relationship and communication that occurs outside of appointments encourages patients to feel cared for and to remain loyal to your practice. Increase your value. Patients value the easy access to information and direct communication that comes with portal use.

How do patient portals improve patient outcomes?

Most of the portal interventions used tailored alerts or educational resources tailored to the patient's condition. Patient portal interventions lead to improvements in a wide range of psychobehavioral outcomes, such as health knowledge, self-efficacy, decision making, medication adherence, and preventive service use.Dec 19, 2019

What are the benefits and challenges of using patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

How do you improve patient portals?

Here are some ways to encourage patient enrollment:Include information about the patient portal on your organization's website.Provide patients with an enrollment link before the initial visit to create a new account.Encourage team members to mention the patient portal when patients call to schedule appointments.More items...•Jun 25, 2020

What should be in a patient portal?

A robust patient portal should include the following features:Clinical summaries.Secure (HIPAA-compliant) messaging.Online bill pay.New patient registration.Ability to update demographic information.Prescription renewals and contact lens ordering.Appointment requests.Appointment reminders.More items...

What is the goal of hie?

The goal of health information exchange is to facilitate access to and retrieval of clinical data to provide safe, timely, efficient, effective and equitable patient-centered care. HIE can also be used by public health authorities to assist in the analysis of the health of populations.

Key Benefits of Deploying a Patient Portal EMR Software Solution

The patient portal has the following advantages for both clinicians and patients.

Best Practices for Patient Portal EMR Software to enhance Patient Engagement

Patient portal solutions are getting popular since the inception of the COVID-19 pandemic. Patients can manage wellness remotely and also access vaccination records and receive COVID-19 test results.

A Growing Demand for Patient Portals

Since the use of smartphones and mobile apps is growing there is an increased demand for the patient portal platform. If used effectively practices and patients can make complete use of the powerful technology to reap the benefits of patient satisfaction and enhanced practice efficiencies.

How to Improve Patient Portal Engagement

The more patients understand the value of a patient engagement solution, the more likely they will embrace it. If they receive instructions—simple and straightforward—they’ll see the benefits. Equal to patient education is getting providers and staff familiar with the benefits and share them with their patients.

Answer their questions

Being prepared to answer patients’ questions is the beginning of a successful patient portal marketing campaign. Share these answers to basic questions with your patients via email, text, or website.

Educate and Encourage

Education and encouragement will increase enrollment in your patient portal. Ease of use and English and Spanish language options will also attract patients. To maintain the urgency to enroll, set up a game, contest, or drawing with prizes to encourage patients to use the portal.

Summary

Giving patients the tools to manage their care frees staff time and helps reduce administrative tasks. Most of all, you can continue to nurture the component that keeps your practice going forward—the relationship between providers and patients.

Tell patients about the portal during their appointments

When going over a patient’s health information during an appointment, physicians should be checking to make sure that patients are aware of the information you have on record. The patient should then be told about the portal’s existence and its benefits.

Inform patients during reminder calls, texts, and emails

Since your patients are not in your office most of the time, it makes sense to reach out to them directly and tell them how they can use the patient portal. In emails and text messages, provide them direct links to the portal while informing them of the benefits.

Encourage patients to use the portal

Patients need to know why they should use a patient portal, otherwise they’re not going to use it. Let them know how they can benefit by using it. Appeal to their busy schedule and tell them that they could easily set online appointments.

Why is patient engagement important?

Patient engagement is a necessary element for the achievement of a better quality of care and it is a critical component of the Center for Medicare and Medicaid Services (CMS) initiative to focus on the quality of care. CMS programs like the Medicare Access and CHIP Reauthorization Act, MACRA, are fundamentally changing the reimbursement matrix for healthcare in the United States by shifting the focus from fee for service to reimbursement for quality. Thus, determining the right patient engagement solution has become increasingly important for healthcare organizations.

What is patient portal?

Your patient portal can do a lot of things, but chances are that most of your patients do not care about all of the portal’s features. Instead of overwhelming patients with information, tell them about the features that they are most likely to use. This includes things that make it easier for patients to manage their health and to perform otherwise time-consuming tasks online – for example, features that give them the ability to:

What is the role of a physician in patient engagement?

A recent survey by the New England Journal of Medicine Insights Council, found that physician buy-in is essential to the adoption of patient engagement technology. Patients are much more likely to use a new technology if their physician wants them to use it. It is important to note that the physician’s role does not end after suggesting a new patient engagement technology, many patients will require reinforcement of the idea. For example, once patients are using a patient portal, their physician should mention the portal at each visit and specifically refer to a feature in which the patient might find value.

How does a patient care coordinator help a patient?

If your healthcare organization uses patient care coordinators to promote health awareness and help patients reach their care goals , you know how integral these individuals are to successful patient engagement technology implementation. Care Coordinators work with the physician and patient to develop a care plan, they communicate the provider’s plan to the patient, and they continually assess the patient’s needs. They also play a vital role in adoption of patient engagement technology by by promoting patient portal features that open lines of communication and streamline care plan management.