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We no longer provide this application for personal computers, smartphones or tablets – please use the clientless VPN service to connect from a non-URMC computer for access to applications like MSS and the URMC Intranet. For assistance with connecting, please call the ISD Help Desk at (585) 275-3200.
Access to URMC VPN, systems and applications requires a URMC account and Duo two-factor authentication. To enroll in Duo, you must be connected to the URMC network and follow the instructions for the method you will use to verify yourself. A VPN client application, Cisco AnyConnect, is installed on most URMC computers.
Our convenient and secure patient portal offers patients instant access to their personal health information. If you have questions or need assistance, contact us at (706) 647-8111.
To sign up for MyChart, you will need an activation code. This code allows you to log on and create your new MyChart user ID and password, which you will then use to log on to MyChart. All patients over age 18 will receive an activation code at the end of each UR Medicine visit, so you can sign up at home when it’s convenient for you.
You can also view MyChart from your iPhone® or Android™ phones using the MyURMedicine app*. Find doctors, urgent care, hospitals, labs and imaging locations. Get information to stay healthier, and much more.
Patients Requesting their Medical Records 1 Your name and date of birth 2 What records you are requesting 3 Where to send the records (name, address, and phone number) 4 Your contact information should we have a question about the request (phone number and address) 5 Sign and date the letter
There is no charge for medical record requests for continuity of care that are sent to another provider nor is there a charge to have records uploaded to a patient’s MyChart. To receive copies of your or your children's records you must first sign a release of information giving us permission to release the records.