university of rochester patient portal users

How can I get access to UR Medicine's patient charts?

All patients over age 18 will receive an activation code at the end of each UR Medicine visit, so you can sign up at home when it’s convenient for you. You also can request an activation code online by visiting mychart.urmc.rochester.edu , or by contacting our MyChart Customer Service Center 8 a.m. to 5 p.m. weekdays: 585-275-URMC (8762), 1-888-661-6162.

How do I set up an ePartner account with URMC?

eRecord (Community Provider) – External users. *Note: if you are an internal employee / student needing help with eRecord please call or email the Help Desk at (585) 275-3200. eRecord is the name of UR Medicine's integrated electronic health record (EHR). The system, powered by Epic, brings all patient information together in one location ...

Can patients under 18 sign up for MyChart?

Contact Information Evaluation & Psychotherapy Appointments. 585-286-5041 VP/voice or fill out our online form; Videophone (for voice callers or VP users) 585-286-5041

What is a mychart?

MyChart: Immediate Release - A new initiative that makes all your medical notes and most testing results available via the UR Medicine MyChart application as soon as they are finalized. See our Immediate Release Frequently Asked Questions for more information.

How does Lucy work?

Organize all of your personal health information from multiple healthcare institutions into one personal health record, using Lucy. You also can use Lucy to electronically keep all your healthcare providers—from UR Medicine and beyond—up-to-date on your latest health information and test results.

Appointment Request

Please complete the secure form below to request a non-urgent appointment. We will contact you within two business days to schedule your appointment.

Online Appointment Request Terms of Use

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