university of chicago medicine patient portal

How do I get a diagnosis from UChicago Medicine?

Patient Portal. MyChart (UChicago Medicine) For help with MyChart, call us at 1-844-442-4278. Care Connection (Ingalls) For help with Ingalls Care Connection, call us at 1-708-915-4357 or email portalsupport@ingalls.org. Online Bill Pay. Ingalls …

What is UChicago Medicine working on?

The new home page is easier to navigate. This makes it easy to find all your information including being able to access notes from your Care Team right away. Need MyChart Help? If you need help with MyChart call the University of Chicago Medicine at 1 (844) 442-4278. MyChart Username.

What is the patient portal and how does it work?

Patient Portal. MyChart (UChicago Medicine) For help with MyChart, call us at 1-844-442-4278. Care Connection (Ingalls) For help with Ingalls Care Connection, call us at 1-708-915-4357 or email portalsupport@ingalls.org. Online Bill Pay. Ingalls …

What is the medical campus of the University of Chicago?

Patient Portal. MyChart (UChicago Medicine) For help with MyChart, call us at 1-844-442-4278. Care Connection (Ingalls) For help with Ingalls Care Connection, call us at 1-708-915-4357 or email portalsupport@ingalls.org. Online Bill Pay. Ingalls …

When did UChicago Medicine open?

UChicago Medicine, one of the nation's leading academic medical institutions, has been at the forefront of medical care since our doors opened in 1927.

What are the duties of an ambassador?

Ambassadors provide all of the following services as needed: 1 Meeting and greeting patients, families, visitors and staff members 2 Arranging wheelchair assistance 3 Arranging courtesy transportation 4 Providing helpful directions to any patient service location on campus or off-site, in addition to other locations around the medical campus 5 Contacting taxis and medical cab transportation 6 Providing patient location information and appointment verification 7 Supporting valet parking services at the main entrances (Monday through Friday, 8 a.m.-5 p.m.) 8 Supporting our Admissions, Perioperative and Patient and Family Insights departments

Schedule an Appointment

We offer online scheduling for video and in-person appointments for adult and pediatric primary care and many specialties.

Schedule a Video Visit

Save time by skipping the trip to the doctor's office and video conference with your provider instead. Video visits are a secure, quick, and convenient way to connect with your doctor and other members of your care team.

Get a Second Opinion Online

Whether you are facing a complex health issue or difficult treatment decision, getting a second opinion can help you make an informed decision about your care. Get an online second opinion from one of our experts without having to leave your home.

Submit an E-Visit

Complete an online questionnaire (e-visit) through your MyChart account to get a same-day diagnosis and a treatment plan from UChicago Medicine clinicians for common conditions.

Express Expert Cancer Opinion

The Express Expert Cancer Opinion program provides newly diagnosed patients a 15-minute introductory virtual session with a world-renowned cancer expert at no cost.

Request an Appointment

Don’t have time right now? Submit an appointment request form and we’ll call you back within two days to schedule an appointment.

How to find out what your insurance covers?

To find out what your insurance plan covers and what your financial obligation may be, call the Customer Service or Member Services Department of your insurance company ( the phone numbers are on your insurance card). Your employer's human resources department may also be a source of information and assistance.

How long does it take for a bill to be sent?

Bills can be sent up to 12 months from the date of service or six months from when we receive the explanation of benefits (EOB) from your insurance provider . Whether you have insurance coverage or not, you as the patient are ultimately responsible to make sure your bill is paid.

How to contact UChicago Medicine?

If you need help arranging housing for your family, call: UChicago Medicine Admission Services at 773-702-6233 or Social Work at 773-702-1807. (UChicago Medicine contracts with several area hotels to offer discount rates for patients and families who require hotel accommodations while visiting our medical center.)

What is a health plan referral authorization?

Health plan referral authorization if required by your health insurance carrier. Medicare or Medicaid card, plus the date of your spouse’s retirement if that applies to you. Advance directive (living will) Name, address and phone number of your referring physician if you were referred here.

What is the phone number for Ingalls Memorial Hospital?

Insurance plans vary widely in their coverage and requirements for notification of in-hospital care. If you have any insurance-related questions before you arrive, please call: UChicago Medicine Admission Services: 773-702-6233. Ingalls Memorial Admission Services: 708-915-6500.

What time is the waiting room at Duchossois Center for Advanced Medicine open?

The Surgery Waiting Room is open Monday through Friday from 5:30 a.m. to 7:30 p.m. Duchossois Center for Advanced Medicine (DCAM): On the day of surgery at the DCAM, please go directly to 2C. The DCAM 2C waiting room is open Monday to Friday, from 5:30 a.m. to 6 p.m.

What to do if you don't have a safe in your room?

If you do not have a safe in your room, ask your nurse to assist by contacting Public Safety. Public Safety has limited capacity to secure valuables. Items that can be stored, such as cash, rings, watches and credit cards, must fit in a 4.5 x 8-inch envelope.

What to bring to hospital stay?

To help ensure a comfortable hospital stay, the items you may wish to bring with you include: Personal toiletries, such as shampoo, toothpaste and toothbrush. Bathrobe and slippers or socks. A list with names, doses and schedules of all medications you take on a routine basis.

What is the insurance card?

Insurance card, including the insurer’s name and address and the patient’s policy number. Photo identification, such as a driver's license or state photo ID. Cash, check, or major credit card (Visa, MasterCard or American Express) to pay for services not covered by insurance.