umc patient portal lubbock texas

What is the University Medical Center patient portal?

The University Medical Center Patient Portal is a convenient way to request appointments and prescription refills, ask your doctor medical questions, get test results and medical and immunization records, and ask about medical billing.

What if I do not have access to the patient portal?

If you do not have access to the Patient Portal, ask for a temporary username and password next time you visit UMC. If you are having a medical emergency, call Emergency Medical Services (911) or call your nearest hospital or medical practice.

Who is eligible for the Lubbock County medical Indigent Program?

Persons living in Lubbock County who meet certain income and asset guidelines may be eligible for the Lubbock County Medical Indigent Program. This program requires the completion of an application and must provide various information and documents such as proof of income and residency.

MYHEALTHRECORD

Discover our secure Online Services using our MyHealthRecord Patient Portal. Access your Personal Health Information Anytime, Anywhere, Manage your Office Appointments and Talk Privately to your Care Team ... 24 hours a day, 7 days a week from any device that has an internet connection.

HOW TO REGISTER

Stop by the Registration Desk & and request an invitation to access our secure Patient Portal

What is the UMC partnership?

UMC is proud to partner with two outstanding health care organizations: UMC Physicians and the Texas Tech University Health Sciences Center. This partnership provides the West Texas and Eastern New Mexico regions with the best in care—from hometown clinics to intensive care units.

What is UMC passion?

So, whether you are managing a chronic condition, dealing with an unexpected illness, or simply working to stay healthy throughout your life, our focus is on providing a wide range of clinical expertise along with an exceptional healthcare experience. Our Passion is You.

How to contact UMC about patient financial issues?

If you have a complaint about any patient financial issues, you should attempt to resolve it with the appropriate staff and/or Managers. If you need further assistance, you may contact Amy Eade, Director of Patient Financial Services at 806.761.0842. If your complaint is still not resolved to your satisfaction, you may contact the UMC Compliance Office, PO Box 5980, Lubbock, TX 79417 or call 806.761.0994, or Texas Department of Health Services at Health Facility Compliance Group/MC 1979, Texas Department of Health Services, 1100 West 49th Street, Austin, TX 78756, 1.888.973.0022.

Where to contact UMC?

If your complaint is still not resolved to your satisfaction, you may contact the UMC Compliance Office, PO Box 5980, Lubbock, TX 79417 or call 806.761.0994, or Texas Department of Health Services at Health Facility Compliance Group/MC 1979, Texas Department of Health Services, 1100 West 49th Street, Austin, TX 78756, 1.888.973.0022.

What is UMC trauma?

UMC Health System is the region’s only Level 1 Trauma Center committed to meeting the health care needs of our community. Our patients have a financial responsibility for all services rendered at UMC. For patients without health care coverage (self pay), UMC will assist self-pay patients in determining if they are eligible for financial medical assistance through federal, state, county or local programs. A person who comes to the emergency room will receive a medical screening examination and necessary stabilizing treatment regardless of the person’s ability to pay.

What is the phone number for UMC?

For more information on this program you can contact the Patient Accounting Department at 806.761.0878 or 1.800.528.6033. Plain Language Summary. Financial Assistance Policy.

What is the resource assistance department in Lubbock County?

The Resource Assistance Department sees all self-pay patients who are admitted to UMC. A counselor will visit with self-pay patients to determine if they are eligible for financial medical assistance and can assist with the application processes as appropriate. Persons living in Lubbock County who meet certain income and asset guidelines may be eligible for the Lubbock County Medical Indigent Program. This program requires the completion of an application and must provide various information and documents such as proof of income and residency. Each case is different and may require additional information. The Resource Assistance Department can be reached by calling 806.775.9014 or 1.800.383.8039. Office hours are Monday through Friday 8AM to 5PM.

What is the University Medical Center Patient Portal?

The University Medical Center Patient Portal is a convenient way to request appointments and prescription refills, ask your doctor medical questions, get test results and medical and immunization records, and ask about medical billing.

What to do if you don't have access to the patient portal?

If you do not have access to the Patient Portal, ask for a temporary username and password next time you visit UMC. If you are having a medical emergency, call Emergency Medical Services (911) or call your nearest hospital or medical practice.

What is UMC Health System?

UMC Health System is the leader in comprehensive healthcare delivery in West Texas and Eastern New Mexico. More than 300,000 patients a year have come to expect our dedication to service and the top-tier care we provide.

What is the phone number for UMC?

If you have any questions about your bill, call Patient Financial Services at. 806-761-0878 or 1-800-528-6033 for UMC bills and 806-761-0334 for UMC Physcians bills. Office hours are Monday-Friday 8am to 4pm.