ucsd my patient portal

How Do I Set Up MyUCSDChart?

Go to MyUCSDChart and click on "Sign up now" to set up an account using the activation code from your doctor's office. If you don't have an activation code, call 619-543-5220, from 6 a.m. to 10 p.m. any day of the week.

What Can I Do Through MyUCSDChart?

New: Get updates about your hospital stay in real time, including medication information, care team profiles, lab results, and more. The Bedside feature is available when you access MyUCSDChart using the MyUCSDHealth app during your stay with us.

What is the phone number for MyChart?

If you have encountered a technical error or problem regarding the MyChart web site, if you would like to sign up for access or need help using your activation code, logging in, or have a question about using the MyChart web site and would like immediate assistance from a Customer Support representative, please call (619) 543-5220.

What to do if your health information is incorrect?

If you think that some aspect your health information represented online is incorrect, or if you have questions about the clinical information in MyChart, please send a message to your physician or contact your clinic directly.

Is my health record accessible on MyChart?

Not all of the information in your personal health record is accessible to you on the MyChart web site. If you need access to information beyond what is included online, please contact us.

How secure is MyChart?

MyChart is designed as a secure Internet-based environment through which you may receive confidential medical information about yourself. Once you sign up for MyChart, you will be given a one-time-only MyChart "Activation Code" that you will use to activate your account. You will then create your own MyChart username, password and password hint. Please DO NOT SHARE your password with anyone. The individual MyChart username and password you choose when you first log-on to MyChart are the keys to protecting the confidentiality of your information. You are responsible for remembering your MyChart username and password and for keeping them confidential.

What is MyChart username and password?

The individual MyChart username and password you choose when you first log-on to MyChart are the keys to protecting the confidentiality of your information. You are responsible for remembering your MyChart username and password and for keeping them confidential.

What happens after you activate MyChart?

After you have activated your MyChart account, MyChart will become the primary vehicle through which you will receive important messages from your primary care health care provider and selected test results and other personal medical information. You will continue to receive communications via the United States Postal Service or other means from health care providers that have opted to not use MyChart.

How long does it take for a physician to respond to a MyChart request?

NEVER send any messages requiring urgent attention using MyChart. Physicians and staff do their best to read and respond to requests within three business days. However, delays can occur based upon volume and availability of staff.

Is MyChart a secure connection?

All communications between you and your health care team using MyChart are carried over a secure, encrypted connection directly into our electronic medical record. While you may receive Internet e-mail messages notifying you of new messages in your MyChart Inbox, these e-mails will not contain any confidential medical information.

Can a health care provider send a message through MyChart?

Your health care provider may choose to select an associate to help manage and respond to your messages. These may include nursing or other administrative staff who review messages sent via MyChart and either respond or route the message to the health care provider. Therefore use of MyChart secure messaging may not be appropriate if the message includes sensitive information that you would only wish to discuss directly with your provider.

Is MyChart subject to federal laws?

All messages sent and received within MyChart that contain medical information are subject to all state and federal laws governing the security and confidentiality of medical records. A. Use of MyChart. NEVER send any messages requiring urgent attention using MyChart.

Video Visits

You can make an appointment online through your MyUCSDChart account or call your doctor’s office. Get started today.

Online Second Opinions and Imaging Reviews

Through our online second opinion program, you can get access to leading specialists at UC San Diego Health no matter where you live. If you’re facing a complex medical issue or difficult treatment decision, having a second opinion from a world-class academic medical center can provide invaluable guidance and treatment options.

Remote patient monitoring

Our remote monitoring programs enable us to track and manage your health while you’re in your home instead of a hospital room. Medical technology and devices monitor changes and send your health data securely to your provider.

Interpreting and Language Services

If your English is limited, if you have hearing or speech difficulties or if you communicate with American Sign Language (ASL), we can provide interpreters to help patients. There trained interpreters can speak different languages and help you remotely via videoconference or telephone at no cost.

Secure Online Communications and Medical Records

You can easily and securely manage your medical information online via the MyUCSDChart patient portal — anytime, anywhere. Use MyChart to make appointments, message your doctor and care team, request prescription renewals, view test results, access medical records, pay bills and more.