family health care net work patient portal

How to find healthcare in your network?

If you have any technical questions regarding Family HealthCare Network’s Patient Portal, please contact Family HealthCare Network at 1-877-960-3426. 305 East Center Avenue, Visalia, CA 93291 877-960-3426 — Main 866-342-6012 — Fresno …

How to access the MyHealth patient portal?

The InTouch® patient portal is free for Family Care Network patients to use any time. With a patient portal account, you can: View your medical information. Get on the same page with your doctor by checking your medical information online. Log on to see your current medical concerns, your medication list, and lab results.

What is a patient portal in healthcare?

Care Centered on You Delivering innovative, high-quality healthcare to the people of the Central Valley. Quality Care Matters Family HealthCare Network is united by the common goal to protect and … Home Read More »

What is Family Health Network?

White Cloud: (231) 689-5943 The portal is a secure, confidential website that gives patients and their families 24-hour access to their medical records using the latest encryption technology to deliver secure communication between patients and providers.

I am a patient at the Koligian Ambulatory Care Center, Disease Management Center, and/or Surgical Se...

At this time, you will continue to use MyChart as a means to communicate with your doctor, access test results, request prescription refills, and m...

Why Use Family HealthCare Network’s patient portal?

Family HealthCare Network’s Patient Portal will allow you to access and manage your health information any time of the day, any day of the week. Th...

How do I enroll?

To register for Family HealthCare Network’s Patient Portal, please ask any staff member at any of Family HealthCare Network’s 36 health centers for...

What Happens Next?

You will receive an email from Family HealthCare Network with your username and password, and a link to the Patient Portal. Click on that link. You...

What Can I use Family HealthCare Network’s patient portal if I have an emergency?

No. Family HealthCare Network’s Patient Portal is not to be used for emergency situations. If you are experiencing an emergency, please call 9-1-1.

Will anyone else have access to my password or account?

No. You will create your own password for your Family HealthCare Network’s Patient Portal account. It is your responsibility to keep your password...

What if I forget my password?

If you happen to forget your username or password, you can click on the “Forgot User ID” link or the “Forgot Password” link and follow the instruct...

Who Can Answer My Questions?

For any questions regarding Family HealthCare Network’s Patient Portal, please contact your health center and our staff will be more than happy to...

What is the phone number for FCN?

If you have questions about the guarantor listed on your account, call the FCN Patient Accounts Department at (360) 318-8800 or (866) 494-4414.

What is Family Care Network?

Family Care Network is committed to preserving your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Family Care Network patient portal website and governs data collection and usage. By using the Family Care Network patient portal, you consent to the data practices described in this statement.

How old do you have to be to get a copy of your child's medical records?

The parent may request paper copies for a child age 13 to17 through a release of information request. These records will be sent to the parent (s), excluding any sensitive information. Sensitive information may include (per the minor’s request): Substance abuse. Mental health care (age 14 and above)

What information is collected when you use the Family Care Network?

This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used by Family Care Network for the operation of the portal service, to maintain quality of the service, and to provide general statistics regarding use of the Family Care Network's patient portal website.

What is family account?

A family account allows multiple accounts to be linked together so they can be more easily managed together, by the patient (s).

How old do you have to be to set up a family account?

Patient and family accounts are controlled and set up by Family Care Network staff. We allow our staff to set up family accounts for children under 13 years of age.

How long does it take to receive a secure message from a provider?

Secure messaging to a provider may take 1-3 business days for a response, depending on the day you send the message and the provider’s work schedule. We request that only routine, non-urgent questions be sent through the portal. If you have new or worsening symptoms that require medical intervention or treatment in a timely manner, please call the office directly and as soon as possible.

How to enable JavaScript in Chrome?

In Google Chrome: Click the spanner icon on the browser toolbar and select ‘Options’. Click on the ‘Content’ tab, check the ‘Enable JavaScript’ checkbox and click on the ‘OK’ button. Click the Under the Hood tab. Click Content Settings in the ‘Privacy section’.

How to enable scripting in Internet Explorer?

In Internet Explorer: Go to the ‘Tools’ menu, and select ‘Internet Options’. Click on the ‘Security’ tab and then click on the ‘Custom Level…’ button. Scroll towards the bottom and find the option ‘Active scripting’. Set the ‘Active scripting’ option to ‘Enable’ and click the ‘OK’ button.

How to get Internet Options?

In Internet Explorer, go to the Tools menu, and select Internet Options.

How long does it take to get lab results?

Receive and review lab results within days of the testing.

What is NextMD security?

With respect to system security, unlike emails that use multiple servers over the internet, the NextMD technology allows your doctor to use a single server secured by both a firewall and 128-bit encryption to safeguard your privacy. Access and request personal or general information.

What is NextMD?

NextMD is a patient portal service that eliminates time-consuming phone calls and allows you, the patient, online access to your physician’s office. All requests or questions will be answered within 24 business hours. With respect to system security, unlike emails that use multiple servers over the internet, the NextMD technology allows your doctor to use a single server secured by both a firewall and 128-bit encryption to safeguard your privacy.

Do lab results automatically upload to the website?

Documents and lab results do not automatically upload to the website; they need provider approval prior to upload. Send a secure message from your Patient Portal account asking your healthcare provider for the status of a recent lab result. When the provider sends the electronic copy of the lab result to your account, you will receive an email notification indicating a document is available in your Inbox.

Family Medicine

Our family medicine physicians provide continuing health care for both individuals and entire families. Physicians work with a care team to offer the highest level of coordinated care. The care team also includes mid-level physician assistants, nurse midwives and nurse practitioners, behavioral health providers, nutritionists, and health educators.

Pediatrics

Pediatricians at Family HealthCare Network are Board Certified or Board Eligible. They provide comprehensive health care from the newborn period through adolescence.

Internal Medicine

Internal medicine physicians focus on adult and pediatric medicine and have a wide-ranging knowledge of complex diseases that affect adults and children.