ucf patient portal down

How do I use the UCF health patient portal?

In the UCF Health patient portal you can send a message to your provider, request medication refills, view upcoming appointments, view lab results, and review your visit summary. More features will be available in the future. How do I sign up? Sign-up is simple and outlined in the steps above.

Where can I get my medical records from UCF?

The HIM department is located on the 2nd floor of the UCF Health Center (building 127). To request your medical record be sent to a third party (such as a referring physician, parent/guardian or another academic entity) you must first complete the Authorization to Release Health Information form.

How do I complete my visit details with UCF?

Your patient details will automatically be entered based on your MyUCF demographic information. After reviewing your demographics, click “Next” Complete your visit details. Choose to verify your appointment by either call or text.

Will my health information be visible in the new patient portal system?

Please Note: Patients who were utilizing our old patient portal system (Cerner Health/ IQ Health) will need a new username and login to access the new patient portal. Your health information prior to Nov. 5, 2018 will not be visible in this new system.

COVID Vaccine Appointment Scheduling

Appointments are preferred and prioritized. Walk-ins will be accepted.

Rapid COVID Test Appointment Scheduling

Rapid testing is available to UCF students BY APPOINTMENT ONLY. Rapid testing should be done 3-5 days AFTER possible exposure if no symptoms are present in order to avoid the risk of a false-negative and the need for re-testing.

Gynecological Services Appointments

Limited gynecology appointment types are now available to schedule online! If you would like to be seen for any of the items listed below, schedule online today. Annual Exams are NOT available for online scheduling, please call 407.823.2701 to schedule your annual.

Locations

We have two office locations, one in East Orlando, by the main UCF campus and the other in Lake Nona’s Medical City. Please ensure you are familiar with the appropriate location for your scheduled appointment.

Appointments

Generally, patients are seen by appointment only. Walk-in patients may be seen if there is an appointment available. We highly recommend you call 407-266-3627 to schedule an appointment in advance.

Cancellations and Late Arrivals

Please call a minimum of one business day in advance if you are unable to keep your scheduled appointment. This allows us to provide that time slot to another patient. It is important to arrive promptly for scheduled appointments.

Care Teams

Our primary care providers each work closely with a dedicated advanced registered nurse practitioner (ARNP) to provide a team approach to your care. If you need to be seen urgently, please consider seeing one of our ARNPs who will provide a high level of compassionate care.

Patient Portal

Communicating via the online patient portal is a fast and easy way to communicate non-urgent issues to the office or your provider. Answers to your patient portal questions will be provided within 48hrs for non-urgent needs.

Calling Our Office

In order to provide the quickest answer to your questions, all phone calls are routed through our triage nurses. Questions that require response from your provider will be answered within 48hrs for non-urgent needs.

Test Results

We strongly encourage use of our patient portal where you can view lab results as soon as they are available to your provider. Normal results may be provided to you at your next scheduled visit or may be viewed via our secure patient portal.

Our Expanded Services

Whether you want an in-person visit at the clinic or get your care via telehealth, we’re here to serve your needs. If you want an in-person visit to the clinic or to get your care via telehealth, we’re here to serve your needs.

What Our Patients Say

I am so happy to have found Dr. Farooq. After years of being in pain she was thoughtful enough to... read more I am so happy to have found Dr. Farooq. After years of being in pain she was thoughtful enough to run a number of labs that helped her identify my Lupus.

Overview of the different COVID-19 vaccines

Currently, there are two emergency-approved vaccines being distributed and administered throughout the U.S. The Pfizer and Moderna vaccines share many similarities, including key ingredients, efficacy, success-rate, and dosage. Either will offer additional protection against the coronavirus. Additionally, neither vaccine alters or changes DNA.

Who will get the vaccine first?

Certain states have different priorities for who will get the vaccine first. In Florida, three groups have thus far been able to schedule an appointment for a vaccine:

When will the general public (nonessential workers and at-risk groups) get the vaccine?

Your job, medical history, and age, determine when you will be eligible to receive the COVID-19 vaccine. As states receive more doses, they can open up availability to front-line workers, including grocery store employees, teachers, civil servants, among others.

How is the vaccine administered?

Both the Pfizer and Moderna vaccines are administered in two doses. For the Pfizer-BioNTech vaccine, individuals need to receive two shots, three weeks apart. This vaccine does not contain latex, eggs, or preservatives and is injected into the middle of the upper arm.

Planning to Receive the Vaccine

Because of the changing information related to the COVID-19 vaccine, it’s advisable to have a plan in place when it becomes your turn to receive the vaccine. First, determine which locations are most convenient and accessible to you. Read up on their rules, regulations, and scheduling procedures.

Safety Concerns and Myths around the Vaccine

According to the CDC, no serious health and safety concerns have been reported related to either vaccine. As with any medication, those seeking the vaccination should consult with their healthcare provider first.

Developing Immunity After Receiving the Vaccine

The CDC reports that it may take a few weeks after receiving the vaccine to build an immunity to it, therefore, it’s advisable that individuals remain committed to social distancing and mask guidelines even after receiving the vaccine.

What is the UCF SHS?

All UCF SHS staff abides by the Health Insurance Portability and Accountability Act (a.k.a. HIPAA Privacy Rule) enacted to protect the privacy of patient health records. Further information can be found at the Office for Civil Rights.

How to request medical records from a third party?

To request your medical record be sent to a third party (such as a referring physician, parent/guardian or another academic entity) you must first complete the Authorization to Release Health Information form. The form must be notarized if it is mailed to the HIM department. When the patient is younger than 18 years, a parent or guardian will be required to sign the form. There is no charge to send your record to a medical provider or academic institution. However, if you want a copy of your own records, copying/electronic duplication fees may be assessed. Every effort will be made to release the record within 5 working days.

What is the HIM department?

The HIM department staff is responsible for the quality control of patients’ health information and the handling of all requests to release or obtain health information. The HIM department is located on the 2nd floor of the UCF Health Center (building 127).

Where to file a complaint about HIPAA?

If at any time you feel your privacy rights have been violated, a written complaint may be submitted to the HIPAA Privacy Officer or to the Director of Office for Civil Rights at U.S. Department of Health and Human Services.

Is there a charge for releasing medical records?

There is no charge to send your record to a medical provider or academic institution. However, if you want a copy of your own records, copying/electronic duplication fees may be assessed. Every effort will be made to release the record within 5 working days. Authorization to Release Protected Health Information.