the beginning of patient portal

by Myrtis Welch 10 min read

Patient portal - Wikipedia

10 hours ago  · A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits; Discharge summaries; Medications; Immunizations; Allergies; Lab results >> Go To The Portal


What is a patient portal?

The central feature that makes any system a patient portal is the ability to expose individual patient health information in a secure manner through the Internet. In addition, virtually all patient portals allow patients to interact in some way with health care providers.

How do patient portal users access their health information in 2020?

★ About one in five patient portal users (22%) accessed their health information using both a smartphone health app and a computer in 2020. ★ Patient portal users most commonly accessed their health information through a computer (83%) – six in 10 portal users accessed their health information using only this method.

What is the major shortcoming of most patient portals?

The major shortcoming of most patient portals is their linkage to a single health organization. If a patient uses more than one organization for healthcare, the patient normally needs to log on to each organization's portal to access information. This results in a fragmented view of individual patient data.

What are the outputs of patient portal implementation studies?

The literature explored some, but not all, potential outputs of patient portal implementations. Most of the studies assessed implementation of patient portals using interim outcomes such as user perceptions, and few studies addressed important objective outcomes such as length of stay, morbidity, or mortality [2,4,20,54].

When did patient portals begin?

In the late 1990s and early 2000s, the earliest adopters of patient portals began offering electronic tools for patient-centered communication, often “tethered” to their integrated electronic health record system.

Who develops patient portals?

Some vendors, such as athenahealth, Epic Systems and Cerner offer patient portals as one module of a complete Electronic Health Record (EHR) system. Other vendors, such as Allscripts and Medfusion, offer patient portals that can be integrated with any EHR.

What is patient portal system?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits. Discharge summaries. Medications.

When did open notes start?

It all started in 2010 when Beth Israel Deaconess Medical Center, Geisinger Health System and Harborview Medical Center, a safety net hospital in Seattle affiliated with the University of Washington Medical School, participated in a demonstration study in which patients were given access to their doctors' notes.

How much does it cost to implement patient portal?

A patient portal app for the health care sector usually costs $12,500 to build. However, the total cost can be as low as $5,000 or as high as $20,000.

What are the disadvantages of patient portals?

Even though they should improve communication, there are also disadvantages to patient portals....Table of ContentsGetting Patients to Opt-In.Security Concerns.User Confusion.Alienation and Health Disparities.Extra Work for the Provider.Conclusion.

Why is patient portal important?

The Benefits of a Patient Portal You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting.

What types of patient portals are there?

There are two main types of patient portals: a standalone system and an integrated service. Integrated patient portal software functionality usually comes as a part of an EMR system, an EHR system or practice management software. But at their most basic, they're simply web-based tools.

What is the most popular patient portal?

Top 10 Patient Portal Software By EMRSystemsEpic EHR Software's MyChart.athenahealth EMR Software's athenaCommunicator.PrognoCIS EMR Software.Cerner Specialty Practice Management Software.eClinicalWorks EMR Software's Patient Portal and Healow App.Greenway PrimeSUITE EHR Software.NextGen Healthcare EHR Software.More items...•

What is 21st Century Cures Act 2021?

On April 5, 2021, federal rules implemented the bipartisan 21st Century Cures Act specifying that 8 types of clinical notes are among electronic information that must not be blocked and must be made available free of charge to patients. To meet the interests of some patients, the rules allow specified exceptions.

What did the 21st Century Cures Act do?

When it comes to patient requests for data, the Cures Act prohibits providers, developers, and health information networks from engaging in practices that would inhibit patients from receiving their own data or practices that inhibit patient data from flowing where patients would like it to go.

Who wrote the 21st Century Cures Act?

Fred UptonThe 21st Century Cures Act was originally introduced as H.R. 6 by Fred Upton (R–MI) on May 19, 2015. It passed the House on July 10, 2015, but did not pass in the Senate. More than 1,400 registered lobbyists worked on this bill, representing more than 400 different organizations, mostly pharmaceutical companies.

What is a patient portal?

A patient portal is an electronic Health Insurance Portability and Accountability Act (HIPAA) compliant communication channel between patients and their providers. With the use of the internet, a patient portal gives patients the ability to interact with their medical information.

What is the most important benefit of patient portal?

The most important benefit the patient portal provides is that it helps meet the Stage 2 requirement of Meaningful Use. One criterion of Stage 2 Meaningful Use is that more than 10 percent of all patients must have timely access to their health information within four business days.

Is patient portal good?

However, with proper motivation and real understanding of the benefits the patient portal can provide, more people will start using it. Given the widespread usage of technology, it is time to take advantage of the patient portal and positively change the way healthcare is delivered.

What is patient portal?

In essence, these are personal health records in specific medical institutions. During the past decade, patient portals have become the most promising tool for increasing patient engagement. However, healthcare leaders and patients alike have yet to fully adopt them, which is why we’ll examine the current state and the future of patient portals right here!

Why is the patient portal concept so successful?

One of the biggest reasons that the patient portal concept’s Evolution has been a steady success is that patients have become more vocal about what improvements they expect. Plenty of surveys have been conducted in recent years, and they’ve yielded exciting results.

Is there a frustration with patient portals?

As many physicians can attest to, it hasn’t all been rosy when it comes to the adoption of patient portals. There are plenty of instances where patients have noted frustration with their healthcare portals, ranging from inconsistency and inconvenience to a lack of proper personalization.

Is patient portal better than ever?

In conclusion, the key takeaway from the information we’ve outlined above is that patient portals are not only better and more important than ever; they’re here to stay. In 2018, surveys revealed that a stunning 90% of US-based healthcare providers had some patient portal capabilities.

Why is patient engagement important?

Engaged patients have better health outcomes, are more satisfied with their care, and are more likely to return to the organization in the future. Educational content hosted on patient portals can make it easier for patients to take a more active role ...

Why is educational content important for patients?

Educational content hosted on patient portals can make it easier for patients to take a more active role in their care. They can have access to relevant information about their conditions, medications, all in one place on the Internet. Patients no longer have to sift through a stack of pamphlets just to get the information they need.

Can a patient have access to their own medical records?

Now, patients can take a much more active role in their care by having nearly instant access to their own medical records. In the past, a patient had to get medical records by showing up to the doctor’s office and asking them for a copy. Now, most of the information is digitized. But that’s not all patient portals can do.

Summary

Individuals’ rates of being offered and subsequently accessing their patient portal increased significantly between 2018 and 2019, but did not change in 2020.

Data Source and Methods

Data are from the National Cancer Institute’s (NCI) Health Information National Trends Survey (HINTS).

Suggested Citation

Johnson C, Richwine C, & Patel V. (September 2021). Individuals’ Access and Use of Patient Portals and Smartphone Health Apps, 2020. ONC Data Brief, no.57. Office of the National Coordinator for Health Information Technology: Washington DC.