texas childrens patient portal

What is Texas Children's Pediatrics MyChart?

That's why Texas Children's now offers MyChart, your FREE, secure online connection to our system. MyChart makes it easy for you to: Communicate with your doctor. Email non-urgent medical questions and get a response within two business days. Access your test results. Automatically receive and review test results online and print them*.

Why choose Texas Children’s Pediatrics?

MyChart is your secure, free and convenient patient medical information portal Your child's health is important to you around the clock – not just during office hours. That’s why Texas Children’s Pediatrics offers MyChart, your secure patient information portal. MyChart users benefit from access to: Scheduling Appointments; Video Visits

How do I contact Texas Children’s health plan?

MyChart is your secure, free and convenient patient medical information portal Your child's health is important to you around the clock – not just during office hours. That’s why Texas Children’s offers MyChart, your secure patient information portal. MyChart users benefit from access to: Scheduling Appointments Video Visits

What is message on the MyChildren’s Portal?

Donate today Texas Children's has multiple ways that you can immediately help Ukrainians. Give Financially to Ukraine Donate Essential Items. When the world needed. a COVID-19 vaccine, we created one. Donate Today. Schedule an appointment We are here for you, now more than ever. COVID-19 Vaccine Open to those 5 & Older (Including Adults)

Hospital Locations

Conveniently located across greater Houston so you can easily access the quality of care and outcomes, as well as experience and expertise, your child deserves.

Proud to be one of the nation's best

For 13 years in a row, U.S. News & World Report has recognized us as one of the best children's hospitals in the Nation and #1 in Texas. Our best is something we strive for each day, caring for our patients—not looking back at what we accomplished but towards what we can do tomorrow.

ATTENTION PROVIDERS

Network providers must update their enrollment and demographic information with Texas Medicaid Healthcare Partnership (TMHP) beginning April 1, 2021.

Clinical and Administrative Advisory Committee, Behavioral Health Advisory Committee, Perinatal Advisory Committee

These Provider Advisory Groups provide recommendations to Texas Children’s Health Plan in the following areas:

Signing up for MyCookChildren's

If you do not have an account, setup is easy and can be done at any of your child's doctors' offices, or you can use one of the button options below.

Primary Care

Cook Children's pediatrician offices are offering video visits to help provide the quality pediatric care you expect from Cook Children's. These visits can be done from home on a phone, tablet or computer with a webcam. In preparation for a visit:

Urgent Care

Connect to Cook Children's urgent care team without leaving the comfort of your home. Cook Children's patients with a MyCookChildren's account now can video chat with one of our medical experts for non-urgent medical conditions without visiting the doctor's office.

Specialties

Cook Children's patients with a MyCookChildren's account now can access our Specialty Video Visit service to have a remote visit with their current Cook Children's specialist.

Questions on your MyCookChildren's account

For any questions not answered above, please email mycookchildrens@cookchildrens.org.

Need help with your video visit?

For technical questions or connection issues call the Virtual Health Help Desk at 682-885-2300.

What is a mychild?

MyChildren’s is a convenient, easy-to-use, and secure way to access your child’s health information. Using MyChildren’s, you can: view portions of your child’s health record. send secure messages to your care team. view and update your contact information. view and pay your bills online.

How to contact MyChildrens?

For help with the portal, you can fill out our support form at mychildrens.org/help or call the MyChildren’s Support Team at 617-919-4396 Monday to Friday from 7 a.m. to 7 p.m. and Saturday from 8 a.m. to 4 p.m.

When can parents access their child's information?

Parents will no longer have access to their child’s information once the patient turns 18. The patient cannot grant access to a parent to restore access. My child with special needs is over the age of 18.

When are clinical notes available?

Clinical notes are available as soon as your provider completes them. Lab results — including tests done in outpatient, inpatient, and emergency department settings — will display as soon as they are resulted. Diagnostic test reports are available as soon as they are resulted.

Can I set up a MyChildren's account?

Can I set up a MyChildren’s account? Yes, as long as you have guardianship papers on file with Boston Children’s , you can access your child’s information with your MyChildren’s account. If you have the guardianship papers, you can email the PDF documents to mychildrenssupport@childrens.harvard.edu.

How long before an appointment can I check in?

You can complete nearly all of the check in process tasks via MyChart from the comfort of your home – or anywhere! Approximately 5 days before your appointment, you can navigate to your appointment listing under “Upcoming Appointments” and then take care of the following appointment necessities before your arrive:

What happens if you don't accept an appointment at Texas Children's Hospital?

When a new appointment offer is not accepted, you will keep your original appointment, remain on the wait list and will be notified in the future if additional appointment times become available. You may receive wait list offers for each appointment you have scheduled with any Texas Children's Hospital department.

How to contact Texas Children's Hospital?

For more information or help with your account activation, please call 877-361-0111 (Monday – Friday, 8 a.m. – 5 p.m.) or email us at mychart@texaschildrens.org. Urgent medical needs: This service is not for urgent medical needs. If you or your child needs urgent medical attention, please 911.

What is "share everywhere"?

Share Everywhere is a new way for you to share your medical information with the people who are taking care of you. For example, this might be a doctor, chiropractor, physical therapist, dentist, or school nurse.

Can I use mychart on my computer?

Mobile devices are preferred, because the MyChart app makes it easy to access your visit and most mobile devices already have the appropriate camera and microphone setup for video visits. Learn More.

Can I make an appointment earlier than my scheduled appointment?

Sometimes earlier appointment options become available sooner than your originally scheduled appointment. If there is an earlier appointment available that meets your original appointment criteria and medical needs, you will receive a text and/or email notification as soon as an earlier appointment is open.