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The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.
To get to your patient portal, you’ll need to contact your medical provider’s office for the web address. They can also provide you with instructions on how to register and log in if you need them. We apologize for any confusion or frustration this misunderstanding may have caused you. How can I reset my password, security question, or access code?
The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can: TRICARE is in the process of switching from our current patient portal, TOL Patient Portal, to MHS GENESIS.
The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can:
The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.
If you move back to a non-MHS GENESIS location, you’ll resume use of the TOL Secure Patient Portal for all secure actions (appointing, viewing health data, prescription refills, secure messaging).
You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.
As soon as your record is created, you’ll be able to see your health data in MHS GENESIS.
Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.
The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can:
The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.
If you move back to a non-MHS GENESIS location, you’ll resume use of the TOL Secure Patient Portal for all secure actions (appointing, viewing health data, prescription refills, secure messaging).
As soon as your record is created, you’ll be able to see your health data in MHS GENESIS.
If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.
If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.
Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.