tacoma multicare patient portal

How do I get more information about using the patient portal?

Access your MultiCare medical record using MyChart, our secure patient portal for appointments, billing and contacting your provider. COVID-19 Updates. Reminder: The March 12 end to the Washington state indoor mask mandate does not apply to health care settings. Masks are still required at MultiCare facilities.

Who do I contact if I receive a statement for MultiCare?

Tacoma WA 98405 or; Scan and email the completed form to multicareroi@cioxhealth.com For additional assistance, you may contact the Health Information Management Department toll-free at 855-673-2673. For more information on using the patient portal and downloading your records, download this Using the Patient Portal information sheet.

How do I pay my MultiCare bill online?

Patient’s Rights materials; Financial Assistance information; The PDF is available in English, as well as other languages commonly used in our community. It’s also available as a web page for additional translation: MultiCare Patient Guide.

Where do I Send my PO Box for MultiCare?

MultiCare Rockwood Clinic. To schedule an appointment, please call us at 509-838-2531 or 800-776-4048. Other Rockwood Clinic contact information for billing or patient advocacy. MultiCare Rockwood Clinic. Patient & family relations. If you have a concern or compliment regarding the care or service provided by MultiCare, contact Patient & Family ...

General Hours

Emergency Department is open 24/7. Visiting Hours are 8am - 8pm. Visiting hours in the Family Birth Center are unrestricted.

Featured Services

Cancer, Chest and Vascular Surgery, Ear, Emergency Services, Family Birth Centers, Heart, Heart and Vascular Care, Hematology, Immunizations, Maternal-Fetal Medicine, Medical Genetics, Medical Imaging, Medical Oncology, Neurosciences, Nose and Throat, Nuclear Medicine, Obstetrics, Obstetrics & Gynecology, Occupational Therapy, Oncology/Hematology, Orthopedics, Pain Management, Palliative Medicine, Pharmacy, Podiatry, Sports Medicine, Stroke Care, Surgery, Vascular & Interventional Rad, Vascular Surgery.

Level IV NICU

Tacoma General Hospital is the only hospital in southwest Washington that provides the highest level of care possible for premature and critically ill newborns.

Checking on seniors

Employees who volunteer for Tacoma General’s senior calling program connect with our at-risk senior patients who live alone. By extending a simple hello and asking about their day, our team members help these seniors feel connected and cared about.

How to contact MultiCareroi?

For additional assistance, you may contact the Health Information Management Department toll-free at 855-673-2673. For more information on using the patient portal and downloading your records, download this Using the Patient Portal information sheet.

What is a MyChart?

MyChart is MultiCare’s secure, web-based patient information portal. You can log in online from the MyChart home page, or use the MyChart mobile app, to review information from your medical record, including: If you don’t already have a MyChart account, you can request an account access code to get started.

How to get a copy of medical records?

There are two ways you can request copies of your medical records: 1. Complete a behavioral health release form and/or a substance use release form or send a signed and dated letter specifying what is to be released and to whom. You can either fax, mail, or scan and email the form to us as noted below:

Welcome to MultiCare

We believe that health is a journey. We’re here for you and your family every step of the way, with the most advanced, patient-centered care in Washington.

Downloadable patient brochure

We’ve bundled some of the most important information our patients need into a downloadable PDF for your convenience, including:

Patient & family relations

If you have a concern or compliment regarding the care or service provided by MultiCare, contact Patient & Family Relations.

Billing

Pay online through MyChart, our secure patient records portal. You may use your credit card to pay bills through MyChart, as well as request paperless billing options. If you are not a current MyChart user, your bill will include an access code allowing you to easily sign up for an account.

Medical records

To obtain copies of your medical records from MultiCare Health System, please call 253-403-2433. Read more about accessing your medical records.

Website feedback and help

MyChart | Please see our Frequently Asked Questions page or call MyChart Customer Support at 844-388-2356, Mon-Fri, 7am-6pm.

What is the number to call for financial assistance?

Eligibility is based, among other factors, upon family income and number of family members in the household. If you think you may be eligible for Financial Assistance, please call 800-919-1936.

Can you get more than one bill for multicare?

About your bill. After you receive care in one of our hospitals or clinics, you may receive more than one bill for your care: Your MultiCare bill. This will include any hospital stays, clinic visits, and other MultiCare outpatient services, such as X-rays, lab tests and therapies.

For your convenience, MultiCare Emergency offers online payment options

MultiCare payments can be made online through MyChart, our secure patient records portal. Please select below the location at which you received service that you would now like to pay online.

Federal Way

For more options about how to pay your bill, please read more on MultiCare’s corporate website in the MultiCare Billing and Insurance section.

COVID-19 clinical information, policies and procedures

We welcome the opportunity to partner with you in caring for your patients.

Access to education & training, online tools and resources

The For Providers section is where both community and employed MultiCare providers have access important information like educational & training information, online tools, and resources.

Philanthropy at MultiCare

Our MultiCare providers support MultiCare’s mission every day. Many also choose to give back through donations to MultiCare Foundations. Learn more about philanthropic events and opportunities to get involved.