statistics of patient portal results

Patient portals were available to 83 percent of the respondents, and 90 percent of the portal users were satisfied or very satisfied. In 2016, only 10 percent of consumers were charged for copies of their personal health information when they were requested compared to 65 percent in 2013.

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How many patients use patient portals to access test results?

Maximizing Patient Access and Scheduling, An MGMA Research & Analysis Report 3. 83.3% of patients who have used patient portals have used them to access test results. Maximizing Patient Access and Scheduling, An MGMA Research & Analysis Report

Does portal use affect patient health outcomes?

Future investigation should more holistically analyze patient portal components in combination with the utilization of health services to elicit potential relationships currently unseen between portal use and patient health outcomes and to explore use that is, in the given context, truly meaningful. Abbreviations CMS

What is the forecast period of patient portal market research report?

The patient portal market was valued at USD 2,608.5 million in 2020, and it is expected to reach USD 5,980.5 million by 2026, registering a CAGR of 14.83% during the forecast period. As COVID-19 march the globe the need for data sharing across various platforms and with patients has become essential.

What is the global patient portal market size in 2018?

The Global Patient Portal Market is valued at 2608 Million USD in 2018. What is Global Patient Portal Market size in 2026? The Global Patient Portal Market is valued at 5980 Million USD in 2026.

How effective are patient portals?

Do patient portals improve healthcare?

Do patients like patient portals?

Why do people not use patient portals?

What percentage of patients use patient portals?

What is a patient portal and what are the benefits of such?

What is a disadvantage of patient portal?

What should be in a patient portal?

How do you improve patient portals?

How do you optimize patient portals for patient engagement and meet meaningful use requirements?

What is the study period of this market?

The Global Patient Portal Market market is studied from 2018 - 2026. Read More

What is the growth rate of Global Patient Portal Market?

The Global Patient Portal Market is growing at a CAGR of 14.83% over the next 5 years. Read More

What is Global Patient Portal Market size in 2018?

The Global Patient Portal Market is valued at 2608 Million USD in 2018. Read More

What is Global Patient Portal Market size in 2026?

The Global Patient Portal Market is valued at 5980 Million USD in 2026. Read More

Which region has highest growth rate in Global Patient Portal Market?

Asia Pacific is growing at the highest CAGR over 2021- 2026. Read More

Which region has largest share in Global Patient Portal Market?

North America holds highest share in 2021. Read More

Who are the key players in Global Patient Portal Market?

Allscripts Healthcare Solutions Inc., McKesson Corporation, CureMD Healthcare, Athenahealth, Inc., Cerner Corporation are the major companies opera...

How much is the patient portal market worth in 2026?

The Global Patient Portal Market is valued at 5980 Million USD in 2026.

Why is the patient portal market growing?

The patient portal market has been growing owing to the increasing adoption of the patient-centric approach by healthcare payers and increasing demand for EHR in the market. The current market is also evolving as government is undertaking various initiatives for the patient portals to digitalize healthcare system and standardize regulations, and infrastructure for maintaining health records, which is the reason leading to an increase in the demand for patient portal.

What is integrated patient portal?

An integrated patient portal is integrated into the existing website and healthcare IT infrastructure of a healthcare provider, without creating another portal, unlike a standalone patient portal. The modernization of operations and approaches by utilizing technology solutions, such as patient portals and analytical sources, improve the efficiency of healthcare organizations and facilities.

What is a patient portal?

As per the scope of the report, the patient portal is a web-based access point that is connected with the electronic health records (EHR) systems and is focused on patient’s access to health records. The patients can share their health information and communicate remotely. These allow patients to look into various data points. Some portals allow patients to check medical history data and view demographics.

Which country has the largest patient portal market?

North America has been the largest patient portal market due to wide technological advancements in the region. Countries, such as the United States and Canada, have been successful in implementing IT technologies in their healthcare systems, which as a result, may boost the market growth.

What are the technologies that are used in healthcare?

Healthcare technology, genomics, connected devices, big data analytics, and artificial intelligence are generating vast amounts of health data and insights, which are enabling healthcare providers to make better and faster diagnoses and more informed treatment decisions.

When did TrueCare launch MyChart?

In March 2021, TrueCare, launched its MyChart patient portal to help patients easily access and manage their health information.

How does portal utilization affect health outcomes?

Numerous studies have investigated the relationship between patient portal utilization and health outcomes, specifically indicating a link between increased portal use and increased rates of patient engagement [6-9]. Notably, engaged individuals more actively participate in the management of their health care [10] and report enhanced patient satisfaction [11], a finding increasingly critical in patients with chronic diseases [12]. Patient portal utilization has been linked to “significant decreases in office visits…, changes in medication regimen, and better adherence to treatment” [13], along with improved chronic disease management and disease awareness [8,9]. Interestingly, even the content of patient messages was recently found to be associated with estimated readmission rates in patients with ischemic heart disease [14]. In these ways, patient portals have been cited as essential components of the solution to the cost and quality health care crisis in the United States [2].

What are the most commonly studied patient portal metrics?

Patient use was the most commonly studied patient portal metric, analyzed in 90% (78/87) of studies. Super user designations were only found in 24% (21/87) of studies, making this the least commonly studied metric. Table 2identifies the frequency with which each metric was included in each study, with totals for each metric [6-10,18,22-102]. There were 32 different combinations of study metrics, identified in Table 3, with the two most common metric combinations being patient use/adoption, frequency, and intensity (n=9) and patient use/adoption alone (n=9). The majority of studies (53/87, 61%) analyzed three or fewer metrics, with 3.11 as the average number of metrics reported. The definitions of these 271 metrics are summarized by study in Multimedia Appendix 1.

What is portal use?

Portal use by providers, care teams, or other staff. This use could be in terms of adoption, frequency, intensity, duration, or super user, per below; patient utilization grouped by provider practice/specialty also implies provider/practice adoption.

What is a patient portal?

A patient portal is a secure online website, managed by a health care organization, that provides patients access to their personal health information [1-3]. Portals were developed to provide patients with a platform through which to claim ownership over their health care. For patients that adopt health care portals, usage of the portal has been shown to positively impact health outcomes [1]. Despite their introduction in the late 1990s to augment patient engagement [2], widespread adoption of patient portals was not seen until 2006 [2,4]. As of 2018, a reported 90% of health care organizations offer patients portal access, with the remaining 10% reporting plans to adopt this tool [5].

Can portal utilization be meaningful?

Understanding how patient portal use has been defined and operationalized may encourage more consistent, well-defined, and perhaps more meaningful standards for utilization, informing future portal development.

Is there a systematic review of patient portal utilization?

Despite widespread portal interest and adoption, as well as comprehensive reviews on patient engagement with portals [2], no review has systematically assessed measurements investigating patient portal utilization. Currently, measurement of patient portal use varies widely, with inconsistent conceptual definitions serving as a consistent limitation to robust analysis [20]. Understanding how patient portal use has been defined and operationalized, both previously and currently, will encourage consistent and well-defined utilization of patient portals. Further, standardization of patient portal measurements will provide a basis from which to systematically analyze how to continue developing patient portals best suited to consumer needs.

How many people say they would use a secure online method to access their medical history and share information with their doctor?

1. 78% of patients say they would use a secure online method to access their medical histories and share information with their doctor. Health Care Check-Up Survey, 2nd Edition, Intuit Health

What is PatientPop?

PatientPop is the leader in practice growth with the only all-in-one solution that empowers healthcare providers to improve every digital touchpoint of the patient journey. As experts in the healthcare technology space, PatientPop makes it easy for providers to thrive in the consumerization of healthcare and promote their practice online, attract patients, and retain them for life.

When is Patient Experience Week?

Patient Experience Week is held every year during the last week of April. This year, Patient Experience Week will be April 22-26, 2019.

How many patients never know the length of their appointment?

13. 43.4% of patients rarely or never know the length of their appointment. Maximizing Patient Access and Scheduling, An MGMA Research & Analysis Report

What does it mean to improve patient experience?

Improving the patient experience at your practice means improving patient touchpoints at every point in a patient’s health journey.

How many patients are unsure whether to pay their doctor or the insurance company?

23. One in five patients is unsure whether to pay their doctor or the insurance company. Health Care Check-Up Survey, 2nd Edition, Intuit Health

How many patients have walked out of an appointment due to a long wait?

15. 30% of patients have walked out of an appointment due to a long wait. Wait Time Report, 9th Edition, Vitals

How does patient portal use affect patient care?

These findings suggest that portal use may increase engagement and reduce health events that lead to emergency and hospital care.

What is patient portal?

Patient portals are secure websites where patients can view their health records, view test results, send messages to their doctor, and ask for prescription refills. Patients with chronic, or long-term, health problems such as asthma, diabetes, or heart disease must often coordinate their care across different doctors in multiple locations.

How does a patient portal help?

Article Highlight: Access to a patient portal can increase engagement in outpatient visits by patients with diabetes and those with multiple complex chronic conditions, according to a PCORI-funded study spotlighted recently in PLOS One. The study showed that portal use was associated with significantly fewer emergency room visits and preventable hospital stays for patients with multiple complex conditions. By increasing patient office visits, a portal could potentially help clinicians address unmet clinical needs and reduce health events that lead to emergency and hospital care. The observational study compared visit rates for 165,000 patients with and without portal access in a large healthcare system that implemented a patient portal.

Why don't people use the patient portal?

The research team found that patients with chronic health problems who were younger or white were more likely than others to use the patient portal. Among patients who said they didn’t use the portal, the most common reasons were. Wanting to get care in person or by phone (54 percent)

What is the objective of a patient portal?

Objective 1: no follow-up for study outcomes. Objective 2: 2-year follow-up for study outcomes. Patient portals are secure websites where patients can access their health records. In this study, researchers, patients, clinicians, and other health system staff collaborated to design a survey to understand the drivers of and barriers ...

What is a peer review in PCORI?

Peer review of PCORI-funded research helps make sure the report presents complete, balanced, and useful information about the research . It also assesses how the project addressed PCORI’s Methodology Standards. During peer review, experts read a draft report of the research and provide comments about the report. These experts may include a scientist focused on the research topic, a specialist in research methods, a patient or caregiver, and a healthcare professional. These reviewers cannot have conflicts of interest with the study.

Do portal users report benefits?

Compared to portal users who didn’t report any of these benefits, those who reported benefits were more likely to also report that using the portal improved their health.

How many studies have been conducted on the patient portal?

We identified 26 studies and 1 review, and we summarized their findings and applicability to our research question. Very few studies associated use of the patient portal, or its features, to improved outcomes; 37% (10/27) of papers reported improvements in medication adherence, disease awareness, self-management of disease, a decrease of office visits, an increase in preventative medicine, and an increase in extended office visits, at the patient’s request for additional information. The results also show an increase in quality in terms of patient satisfaction and customer retention, but there are weak results on medical outcomes.

How many papers were there in the Patient Portal study?

Ammenwerth, Schnell-Inderst, and Hoerbst conducted a systematic review on patient portals through a pilot study in 2011 [4]. The authors used medical subject headings (MeSH) terms to focus their research on studies that measured the impact of a patient portal on outcome criteria such as patient satisfaction with the provided care, patient empowerment, costs and resource consumption, mortality, or other relevant clinical parameters. The authors identified 603 papers, 13 of which were experimental or quasi-experimental. Of the 13 papers, five studies were deemed eligible and further analyzed, and four of which were randomized controlled trials (RCTs). Sample sizes ranged from 6-81 participants. A significant flaw in their research was to include the PHR in their search, which, as mentioned above, is significantly different from a patient portal in terms of ownership and management. The features of the patient portal, such as disease management, SM, and the ability to view current personal medical information, are not only key distinguishing details between the patient portal and the PHR, but they also identify features that align with Meaningful Use criteria in Stage 2. Results of this study showed an association between portal use and the following: decrease in office visits rates and telephone contacts, increase in number of messages sent, changes of medication regimen, and better adherence to treatment. The authors summarized their results as a very small effect of patient portals on patient empowerment.

What is the difference between a patient portal and a PHR?

The ownership of a patient portal distinguishes it from a personal health record (PHR); while the PHR is owned and managed by the patient, a patient portal is owned and managed by the health care organization. A main advantage of the patient portal is that the data are current, while the data in the PHR are current only when the patient updates it . Without a patient portal as an intermediary, the patient would not be able to access the data in the electronic health record (EHR).

How to improve patient portal?

To improve the association of use of the patient portal with Meaningful Use, hospital administrators should focus heavily on the incorporation of training in proper portal use for patients. Portal developers should conduct ease-of-use studies on their products. If the portal is not easy to navigate, it will not be used. Policy makers should consider the extension of Meaningful Use incentives in the area that affects patient portals. The market has been slow to adapt, and as a result, the maturity of the portal is not where it needs to be in order to improve quality of care and more deeply involve the patient in the medical decision.

Why are patient portals important?

Patient portals seem to offer great potential for higher quality care, but it is unknown whether providers who offer the portals will be able to capitalize on the Meaningful Use, stage 2 incentive due to lack of awareness of the patient portal service [24,25,27]. Measure seven of 17 states requires eligible professionals (EP) to “provide patients the ability to view online, download and transmit their health information within four business days of the information being available to the EP” [2]. In this review, there was insufficient data to associate the use of the patient portal with Meaningful Use.

What is a patient portal?

The US government defines a patient portal as “a secure online website that gives patients convenient 24-hour access to personal health information from anywhere with an Internet connection” [5]. The data are managed by the health care organization, and even the most rudimentary portals enable patients to access information like recent doctor visits, discharge summaries, medications, immunizations, allergies, and lab results. More advanced portals enable patients to request prescription refills, schedule non-urgent appointments, and exchange secure messaging (SM) with their provider [5].

Why were the Ammenwerth et al review rejected?

Papers about PHRs or those that confused the line between portals and PHRs were rejected for aforementioned reasons. Studies presented at conferences but not published in peer-reviewed or other academic journals were rejected. The Ammenwerth et al review was not included because we were trying to update their review, and we did not want the results of their review to skew the results of our own.