st. john medical center patient portal

How do I sign up for the Ascension St John patient portal?

Ask any Ascension St. John staff in the clinic, hospital, or urgent care to help you sign up for the Ascension St John Patient Portal in person or by phone. To enroll online, click here. To view your Patient Portal health information whenever you like, bookmark or visit www.Ascension.org/StJohnPatientPortal. Who can access your account?

How do I get help in the patient portal?

If you have difficulty in the Ascension St. John Patient Portal with logging in, creating your account or navigating the site, help is available 24 hours a day by calling 1-877-621-8014. If your security answer is not working, you have forgotten your answer, or cannot locate your MRN number, contact the PulseLine at 918-744-0123.

What is included in the patient portal?

Our patient portal contains medical records for patients who visited St. John’s Health in Jackson Hole, Wyoming or one of our physician practices since October 22, 2018. Request, book, and keep track of appointments with our physician clinics

How do I get help with technical support on the portal?

If you need technical help to locate the invitation, assistance enrolling, or navigating within the portal, you may contact our Technical Support center at (877) 621-8014; the staff are available 24 hours a day, seven days a week. Who do I contact for help?

Can you find MRIs on the portal?

Diagnostic images, such X-rays, MRIs, and CT scans, are not available on the portal, although the interpretive reports are. For help accessing these types of records or any other records you can’t find on your portal, contact Health Information Management .

Is there a mobile version of HealtheLife?

Is there a mobile version of my HealtheLife portal available? Yes, Cerner Corp provides an app called HealtheLife that connects to your St. John's patient portal. To download, search "HealtheLife" in your smartphone App Store. This app is separate of the St. John's On-Demand Care app available in Google Play and Apple App Store.

What is the number to call for an appointment at St John's?

If your security answer is not working, you have forgotten your answer, or cannot locate your MRN number, contact the PulseLine at 918-744-0123. If you encounter issues with the Ascension St. John Appointment Check in and Bill Pay portal, please call your local Provider’s office for assistance.

Can I give someone access to my St John's patient portal?

Rest assured your information will always be kept confidential between you and your Provider. However, you can choose to give another person access to your Ascension St. John Patient Portal account. They will be called your proxy.

Connecting the portal with other apps

Dignity Health is committed to providing the tools you need to better manage your health. If you’re enrolled in our portal, you’ll soon have the ability to connect select health management apps to your personal health information. To learn more, click here .

Can I create an account for a family member who has a Dignity Health doctor?

Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a portal with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age.

If my email invitation expires or is lost, how can I request a new one?

The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records.