st john hospital detroit patient portal

Why choose Ascension St John Hospital in Detroit?

Our care teams at Ascension St. John Hospital in Detroit, Michigan, deliver emergency-trauma care and specialty care for you and your children. Ascension St. John Hospital is a full-service hospital with 24/7 emergency care and a Level I Trauma Center.

Does Ascension Southeast Michigan have an outpatient portal?

Many members of the Ascension medical staff offer an outpatient portal to their patients. If you have questions, contact your physician's office for assistance. Patients and families at Ascension Southeast Michigan hospitals have a variety of ways to express their satisfaction and concerns regarding their patient care experience.

How do I sign up for a portal for hospital visits?

Most locations have two different portals: one is for your hospital visit information, and the other contains information from office visits with your doctor. Follow these steps to sign up: To sign up for a portal for your hospital visits, go to any registration desk in your local Ascension hospital.

How do I contact the Michigan Department of Health?

Centers for Medicare and Medicaid Services by calling 1-800-MED-ICARE. For the hearing impaired please dial 1-877-486-2048. The State of Michigan, Department of Community Health, Bureau of Health Systems by calling 1-800-882-6006.

What to do if you have a life threatening medical emergency?

If you are experiencing a life-threatening medical emergency, go to the nearest ER or call 911.

Where is Van Elslander Cancer Center?

The Van Elslander Cancer Center located on the campus of Ascension St. John Hospital in Grosse Pointe Woods, delivers advanced inpatient and outpatient care - from diagnostic testing and chemotherapy to minimally invasive robotic-assisted surgical procedures, radiation therapy, genetic counseling and cancer support programs. Click here to learn more.

Is Blue Cross Blue Shield of Michigan a distinction center?

Our cardiovascular and orthopedic services are recognized by Blue Cross Blue Shield of Michigan and the Blue Care Network as Blue Distinction Centers. We were named a Blue Distinction Center in both cardiovascular and orthopedic care by Blue Cross Blue Shield of Michigan and Blue Care Network. In addition, we are accredited by the American College of Surgeons Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program. This recognition certifies that the highest standards of quality and safety are being met.

How do I sign up for the new portal?from stjohns.health

During the registration process, you will be asked to provide your email address and select a security question and answer. Then we will email you an invitation with a secure link to complete the enrollment.

What are St. John's Physician Practices?from stjohns.health

St. John's Physician Practices is a medical group comprised of the following clinics and their providers:

When will my lab results be available?from stjohns.health

St. John's Health posts your test results in your portal within hours of being finalized. This means you may be seeing your results before your provider has reviewed them.

What are the benefits of the new portal?from stjohns.health

The new portal provides access to your single electronic medical record for all services received at St. John’s Health and St. John’s Physician Practices (a fter October 22, 2018). Now all of your information from the hospital and St. John’s Physician Practices are available in one place.

What if I didn’t receive my email invitation during registration at my last appointment?from stjohns.health

Please check your spam or junk folder in your email account. If you still can't find it, please call your St. John's provider office directly and request a second invite, or call 307-739-7501 for general questions and assistance.

How to reduce time spent in the clinic during the check-in and intake processes?from healthcare.ascension.org

Reduce time spent in the clinic during the check-in and intake processes by allowing you to fill out necessary forms prior to arrival

Can you find MRIs on the portal?from stjohns.health

Diagnostic images, such X-rays, MRIs, and CT scans, are not available on the portal, although the interpretive reports are. For help accessing these types of records or any other records you can’t find on your portal, contact Health Information Management .

What to do if patient care is not addressed?

If an individual has any concerns about patient care and safety in the hospital that the hospital has not addressed, patients are encouraged to contact hospital management.

What time does the Joint Commission call?

The Joint Commission by calling 1-800-994-6610, 9:30 a.m. to 6 p.m., Monday through Friday, or by visiting http://www.jointcommission.org/

What to do if patient care is not addressed?

If an individual has any concerns about patient care and safety in the hospital that the hospital has not addressed, patients are encouraged to contact hospital management.

What time does the Joint Commission call?

The Joint Commission by calling 1-800-994-6610, 9:30 a.m. to 6 p.m., Monday through Friday, or by visiting http://www.jointcommission.org/

Patient portal access at Ascension sites of care in Michigan

Ascension sites of care in Michigan are committed to providing you with personalized, compassionate care and access to your medical records online.

Signing up for your patient portal

Most locations have two different portals: one is for your hospital visit information, and the other contains information from office visits with your doctor. Follow these steps to sign up:

Voicing a patient concern

Patients and families at Ascension Southeast Michigan hospitals have a variety of ways to express their satisfaction and concerns regarding their patient care experience. The individual may:

How to enroll in the Ascension St John Patient Portal?from healthcare.ascension.org

John staff in the clinic, hospital, or urgent care to help you sign up for the Ascension St John Patient Portal in person or by phone. To enroll online, click here.

How to reduce time spent in the clinic during the check-in and intake processes?from healthcare.ascension.org

Reduce time spent in the clinic during the check-in and intake processes by allowing you to fill out necessary forms prior to arrival

How do I sign up for the new portal?from stjohns.health

During the registration process, you will be asked to provide your email address and select a security question and answer. Then we will email you an invitation with a secure link to complete the enrollment.

What are St. John's Physician Practices?from stjohns.health

St. John's Physician Practices is a medical group comprised of the following clinics and their providers:

When will my lab results be available?from stjohns.health

St. John's Health posts your test results in your portal within hours of being finalized. This means you may be seeing your results before your provider has reviewed them.

What are the benefits of the new portal?from stjohns.health

The new portal provides access to your single electronic medical record for all services received at St. John’s Health and St. John’s Physician Practices (a fter October 22, 2018). Now all of your information from the hospital and St. John’s Physician Practices are available in one place.

What if I didn’t receive my email invitation during registration at my last appointment?from stjohns.health

Please check your spam or junk folder in your email account. If you still can't find it, please call your St. John's provider office directly and request a second invite, or call 307-739-7501 for general questions and assistance.

How to contact Michigan Peer Review Organization?from healthcare.ascension.org

If you are a Medicare Beneficiary and have a quality of care concern, you may call Michigan Peer Review Organization (MPRO) at 1-800-365-5899. If you are currently in the hospital and hearing impaired dial 1-800-365-5899, then dial 0 and ask for the TTY. If you are hearing impaired and at home use TTY dial 711 800-365-5899.

What to do if patient care is not addressed?from healthcare.ascension.org

If an individual has any concerns about patient care and safety in the hospital that the hospital has not addressed, patients are encouraged to contact hospital management.

Patient Portal

We’re committed to providing you with personalized, compassionate care and access to your medical records online. Here you’ll find information on how to access your Ascension patient portal for either hospital or doctor office visits.

Signing up for your patient portal

Most locations have two different portals: one is for your hospital visit information, and the other contains information from office visits with your doctor. Follow these steps to sign up:

Frequently asked questions

Can anyone sign up for access to their patient portal? You must be 13 years of age or older to sign up for a patient portal.

Care For Your Everyday Health Needs

Cancer Care

Pediatric Specialty Care at Ascension St. John's Children's Hospital

• From newborn to adolescent medicine, our pediatric specialists deliver care that's personalized for your child's needs, including: 1. Birthing Center, with advanced care for high-risk pregnancy 2. 24/7 Pediatric emergency care 3. Gastroenterology clinic for digestive health 4. General pediatric surgery and urology 5. Hematology - Oncology Clinic fo...

See more on healthcare.ascension.org

Recognitions