shma patient portal

Can I still use the old patient portal my Health Online?

No medical records have been lost in the process of changing patient portals. Can I still use the old patient portal, My Health Online? No. My Health Online has been disabled. Will my e-visits from the old patient portal show up in FollowMyHealth?

How do I login to the Ascension patient portal?

Follow the online instructions to set up your username and password. Verify your identity by entering your pin which is your four-digit birth year. Once you have completed the first-time login, access your Ascension Patient Portal by clicking here or clicking the link above.

How do I sign up to the Medical Group patient portal?

You should will receive an e-mail from the “Medical Group Patient Portal”, usually within 30 minutes. Click on the secure link in the e-mail and follow the online instructions to set up your account.

From your acute care hospital to your local primary care health center, we're never far away

For the care you need when you need it. You deserve a provider who listens and treats you as a person, not a patient.

Have an emergency? Dial 911

Get the care you need, when you need it. Our urgent care centers offer extended hours—and the emergency department and behavioral health lines are staffed 24/7.

How long does it take to get a medical group patient portal?

You should will receive an e-mail from the “Medical Group Patient Portal”, usually within 30 minutes. Click on the secure link in the e-mail and follow the online instructions to set up your account. Verify your identity through phone or text message.

How to contact Ascension Sacred Heart Bay?

If have questions about your medical records, you can contact the Ascension Sacred Heart Bay's Release of Information office at 850-747-6287. Should you have any difficulty registering for this service or accessing your account, please call our Toll Free Support Hotline at 1-866-735-2963. To register: Click here.

What is the phone number for follow my health?

Should you have difficulty accessing your account, please call our Toll-Free Support Hotline at (877) 621-8014. Historic data for hospital-based data up until September 7, 2018 will continue to be available through your previous Follow My Health Patient Portal here.

Does the Ascension Patient Portal include Sacred Heart visits?

Please note that the Ascension Patient Portal does not include records from your Ascension Medical Group Sacred Heart visits. To access this information, you will sign up for the Medical Group Patient Portal with these steps:

What tests are available for follow my health?

Tests related to drug abuse. Pathology tests (including PAP tests, biopsies) are released to FollowMyHealth based on your doctor’s orders. Radiology results (including X-rays, ultrasounds, CT scans, MRI scans and mammograms) are released to FollowMyHealth based on your doctor’s orders.

What does "read only access" mean?

When you do, that person becomes your health care proxy. “Read only access” means your health care proxy can only view your information.

Does FollowMyHealth store your username?

If you use one of the sites listed above to sign in, FollowMy Health will not store your username and password. Your private information will only be stored by those sites.

Is FollowMyHealth safe?

Here's how FollowMyHealth makes sure your information is safe online: All of your information is encrypted, according to federal patient privacy laws. With FollowMyHealth, you sign in with SSL (https) which is an industry standard for secure online communication.