shac unm patient portal

What is MyHealth at UNM?

MyHealth is UNM's patient portal where you can manage your health care outside of the traditional office visit. What to expect from MyHealth at UNM: HIPAA-compliant, secure way to communicate with your Doctors and Healthcare Providers

What is UNM SHAC?

UNM SHAC is located on Main Campus north of Johnson Center and across the mall from (east of) the Student Union Building. (See map below.) SHAC provides quality health and counseling services to all UNM students to foster student success. Fees charged at SHAC are much lower than community rates. SHAC is funded in part by student activity fees.

What is SHAC?

SHAC provides quality health and counseling services to all UNM students to foster student success. Fees charged at SHAC are much lower than community rates. SHAC is funded in part by student fees. SHAC is accredited by the Accreditation Association for Ambulatory Healthcare (AAAHC). Learn about services and providers. Access your health record.

How do I schedule an appointment at SHAC?

Call (505) 277-3136 to schedule an appointment. A mask is required upon entering SHAC. Note: Charges may apply for Telehealth Services. Hours are subject to change. SHAC is closed on all official UNM holidays as well as closures due to inclement weather or unforeseen circumstances. Check UNM main website , Lobo Alerts or (505) 277-SNOW for updates.

How to make an appointment with SHAC?

Call SHAC at (505) 277-3136 to schedule an appointment. A mask is required upon entering SHAC. Note: Charges may apply for Telehealth Services.

What is the phone number for Shac?

There will be no clinic access from the Pharmacy. SHAC Phone: (505) 277-3136 | After-Hours: Medical-Option 2 and Counseling-Option 3. SHAC Hours are subject to change. SHAC is closed on all official UNM holidays.

Where is the SHAC located?

UNM SHAC is located on Main Campus north of Johnson Center and across the mall from (east of) the Student Union Building. (See map below.) SHAC provides quality health and counseling services to all UNM students to foster student success. Fees charged at SHAC are much lower than community rates. SHAC is funded in part by student activity fees.

What is the best way to access this service as a potential client/patient?

Call 505-277-3136 to schedule Triage if never seen in Counseling Services before. If seen in the past year you may call SHAC to reschedule or contact your provider via the Health Portal at shac.unm.edu.

What to expect when accessing services?

If accessing Counseling Services for the first time the receptionist will get your contact information, your insurance information, and schedule you into an intake appointment. You will then go to a private self-check-in kiosk to fill out intake paperwork. Then, a counseling provider will call you to meet in a private office for about 15 minutes so they can get additional information about your interest in counseling and your concerns. You will then be scheduled into a full appointment based upon issues presented at the intake session; same day for crisis appointments, urgently, or in a routine assessment appointment. You may indicate a preference for a provider (gender, language, etc...). When you meet with that provider they will help you schedule ongoing appointments which will be weekly, every other week, or less often depending upon the treatment goals and your and the provider's availability.

Does UNM accept SHAC?

UNM SHAC accepts most commercial plans (check SHAC website for list of accepted insurance). Coverage is dependent upon your benefit eligibility. Please be aware, contracts are subject to change without notice. SHAC can submit medical insurance claims for the UNM Student Health Insurance Plan.