rockwood spokane online portal patient

Why choose Rockwood clinic?

MyChart provides you with free, secure access to your MultiCare medical record, allowing you greater insight into your health, and an easier way to interact with your doctor’s office for many routine tasks. Access MyChart with your computer’s web browser or via our free mobile app.*.

How do I request radiologic images from MultiCare Rockwood clinic?

Spokane, WA 99220. You may fax this form to: MultiCare Rockwood Clinic Release of Information Department Fax: 509-342-3962. Charges for copies of medical records. Rockwood Clinic has partnered with CIOX Health, the nation’s largest provider of release of information services, to process and fulfill your request for a copy of your medical record.

Why choose MultiCare Rockwood Airway Heights clinic?

Patient Information. Welcome to Rockwood! As the region’s most comprehensive multi-specialty health care organization, Rockwood Clinic has become the regional leader in primary and specialty medical expertise and services. Since 1930, Rockwood Clinic has been on the forefront of integrated medical, surgical and specialty care.

Access your MyChart account manage your health at home and on the go

Your health is important to you around the clock — not just during office hours. That’s why we offer MyChart. Conveniently manage your personal health information — anywhere, anytime.

Have a MyChart question? We have answers

Please see our Frequently Asked Questions or call MyChart Customer Support at 844-388-2356, Mon-Fri, 7am-6pm.

Mobile app

Enjoy the convenience of accessing your medical records and health information via your iPhone/iPad or Android device, including secure messaging.

How to request copies or authorize release of your medical records

As a patient, you have the right to receive copies of your medical records from MultiCare Rockwood Clinic. In order to obtain copies of your records or to authorize release of your medical records to another party, you must complete, sign and date an Authorization to Use and Disclose Protected Health Information form.

Charges for copies of medical records

Rockwood Clinic has partnered with CIOX Health, the nation’s largest provider of release of information services, to process and fulfill your request for a copy of your medical record. Please allow up to 15 business days for us to process your request, even though we strive to make the copies available within three business days.

What is Rockwood Clinic?

Since 1930, Rockwood Clinic has been on the forefront of integrated medical, surgical and specialty care.

Does Rockwood Clinic accept federal financial assistance?

As a recipient of Federal financial assistance, Rockwood Clinic shall not exclude, deny benefits to, or otherwise discriminate against any person on the basis of age, race, color, national origin, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression, in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, or in employment therein, whether carried out by the affiliate directly or through a contractor or any other entity with which the affiliate arranges to carry out its programs and activities.

Responsibility as a Patient

We encourage you to review the benefits and requirements of your specific insurance plan. Rockwood Clinic contracts with multiple insurance carriers and each carrier may have several different plans and/or policies. Your health plan may make you responsible for co-pays, deductibles and non-covered services.

Billing Process

If we are contracted with your insurance company, the billing process will include:

Courtesy Billing

Another way we can ensure a patient receives excellent customer service is by offering a courtesy billing service. This service submits a one time billing per claim to your insurance company on your behalf. At the same time, we send a statement to you notifying you that our office has submitted a claim to your insurance on your behalf.