right time medical patient portal

How do I log in to my Patient Portal?

To get to your patient portal, you’ll need to contact your medical provider’s office for the web address. They can also provide you with instructions on how to register and log in if you need them. We apologize for any confusion or frustration this misunderstanding may have caused you. How can I reset my password, security question, or access code?

How long does it take to set up a patient portal?

It only takes a few minutes and four simple steps to set up your personal patient portal, available anytime 24 hours a day, from your computer, tablet or mobile device! To access the right portal option for you, select the state where you received service. Can anyone sign up for access to their patient portal?

What should I do if I have technical issues with patient portal?

You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.

What is the new MHS Genesis patient portal?

MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

What do you do if you are an authorized caregiver?

If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.

What is a secure patient portal?

The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can:

What is a TOL portal?

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.

Can you see your health records in MHS?

As soon as your record is created, you’ll be able to see your health data in MHS GENESIS.