rideau crossing patient portal

Is there an after hour clinic at Rideau crossing?

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What is the patient portal and how does it work?

September 8, 2021. The physicians at Rideau Crossing Family Health Centre strongly advise that all our patients who are age-eligible, be vaccinated against COVID-19. We are seeing that the fourth wave of COVID-19 is predominately affecting unvaccinated persons. Ontario’s chief medical officer says that unvaccinated persons are 8 times more ...

When can I use the CPSI patient portal?

Rideau Crossing is offering an innovative and secure Patient Portal. The Portal can be accessed online through your personal computer or on your mobile device which allows patients access to appointment bookings online as well as the opportunity to share certain health information securely. If you are interested in more information or joining ...

When is Rideau Crossing after hours clinic?

Effective Saturday, April 7th, 2018, Rideau Crossing will provide an After Hour Clinic on Saturdays only, from 10:00 am until 1:00 pm for patient of RCFHC only.

What does it mean when a patient doesn't show up for an appointment?

When a patient does not show up at the appointed time, or doesn’t give sufficient notice, there is no time to give that appointment to anyone else, resulting in wasted time for the physician. More importantly, it means delay or lost opportunity for another patient who may need to be seen as soon as possible.

Does OHIP cover pregnancy testing?

OHIP has also revised coverage for pregnancy testing. If it is deemed not medically necessary, the patient will be responsible for payment. Please ask your provider if this is applicable to you.

Can you call for an urgent appointment the same day?

Our physicians keep a limited amount of urgent same day appointments for minor issues which may arise, such as ear infection, sore throat, bladder infection. If you wish to schedule an appointment for an acute problem it is best to call first thing in the morning as these appointments can go quickly.

When are phone lines answered in Ontario?

Phones are answered from 8:30 am until 12 noon and from 1:00 pm until 4:00 pm, Monday through Friday. Phones are not answered during the After Hour Clinics on Saturday. Please note our phone lines can be extremely busy, especially first thing in the morning and immediately after the lunch hour. Changes to Services Covered by Ontario Health ...

Can you switch doctors at Rideau Crossing?

Rideau Crossing does not allow patients to switch physicians. Please refer to the Office Policy section on our web page.

Is Rideau Crossing a secure facility?

Rideau Crossing is offering an innovative and secure Patient Portal. The Portal can be accessed online through your personal computer or on your mobile device which allows patients access to appointment bookings online as well as the opportunity to share certain health information securely. If you are interested in more information or joining, please speak with your family doctor or a member of our team.

Rate Rideau Crossing Family Health

Honestly, there are times that I wonder why I am still a patient here. I would say that 95% of the time that I need to see my doctor (on the rare ocassions that I do) I am turned away. The rat race starts at 8:30AM when the office staff is supposed to start answering the phone (this often means 8:50 in RCFH time). Call at 8:30 - busy.

Dr. Gabriela Analia Lewin

I saw Dr. Lewin for a minor procedure. She was excellent., both kind and professional. She communicated what to expect. She clearly knows what she is doing and goo... Read Full Review

Dr. Gurender (Gord) Rattan

Dr Rattan is a phenomenal doctor, he takes the time to listen and do thorough evaluations and he will refer when there is someone that can give more answers but will... Read Full Review

Dr. Zahra Saleh

She has left this practice I was very disappointed with her. The office staff has a few rude people on phones. Since covid the office efficiency has declined . If I ... Read Full Review

Dr. Shawna Harper

Dr. Harper has been my GP for the past 3 years. She is a truly excellent doctor. I never feel rushed speaking with her. She truly cares about my well being. Hope to ... Read Full Review

Dr. Owen Lee

Dr. Lee spent most of the time during my visits on the internet "researching" solutions etc, inpersonal and not making eye contact, instead of listening or hands-on ... Read Full Review

Dr. Jonathan Rathwell

Worst doctor I've ever seen. He tries to.rush you out so fast that you cant actually tell him whats wrong. The few times you're able to, he makes you feel stupid o... Read Full Review

When can I use the CPSI patient portal?

The CPSI Patient Portal can only be used to submit payment for services billed prior to June 3, 2018. Records prior to June 3, 2018 are not available through the CPSI Patient Portal. You can access those records by contacting Crossing Rivers Health Health Information Management at 608.357.2246.

What is proxy access in MyChart?

Proxy access allows you to sign in to your own MyChart account and link to another patient's MyChart record. Parents must sign the Child Proxy form to allow access to the record of their minor child.

Am I eligible to use this service?

You must be invited by a healthcare professional to use this service. If your healthcare provider is a user of this service, please ask them to send you a registration email, if not, tell them about us!

We take the protection of your data seriously

All communications through the portal use high-level encryption and are transmitted over our secure network. Feel confident knowing that all sensitive data remains private and well protected.