raleigh endocrine patient portal

What is the patient portal at endocrine associates?

Raleigh Endocrine Associates offers secure viewing and communication via your computer, cell phone, or tablet, as a service to patients who wish to view portions of their medical record and communicate with our staff and physicians. The Patient Portal is designed to improve physician and patient communication.

Why choose Raleigh endocrine associates?

Dr. Ejaz comes to us from UNC School of Medicine, where she has achieved a wonderful reputation for caring and skilled endocrine practice. In the interim, the physicians at Raleigh Endocrine Associates will continue to provide care to all patients needing ongoing careful attention.

Is endocrine Associates a secure facility?

Raleigh Endocrine Associates, in its opinion, has implemented reasonable and appropriate security measures to protect patient privacy.

How do I contact Raleigh Medical Group for patient portal questions?

Frequently Asked Questions and other helpful guides to creating your account and using the patient portal are posted below. For specific questions about our patient portal, or for technical help with your portal account, please email us at patientportal@raleighmedicalgroup.com.

OFFICE HOURS

Our office is open Monday-Friday, 8:00 AM to 5:00 PM. We are closed on most major Holidays.

APPOINTMENTS

Patients are seen by appointment only. To make an appointment, please call our office at 919-876-7692, press option 2, between the hours of 8:00 AM and 12:00 PM, or between 1:00 PM and 4:30 PM, Monday through Friday.

REFERRALS

If you have been referred for care by another health care provider, please ask your provider to send us the referral using the Infina Connect Referral Management system . If your provider’s office does not use Infina Connect, you may download this form for your provider to complete and fax to (919) 954-3365.

PRESCRIPTION REFILLS AND SUPPLY REQUESTS

Prescription refill requests will not be processed by phone. Please have your pharmacy send us an electronic refill request if you need a refill between office visits. Please allow at least 48 hours for medication refills to be processed.

PRIOR AUTHORIZATIONS

We are happy to provide prior authorizations for medications or procedures your provider feels are medically necessary. Please allow our staff two business days to submit these requests.

SAMPLE POLICY

Raleigh Endocrine Associates is provided limited samples by pharmaceutical companies. The purpose of these samples is to give providers the ability to initiate new treatment and determine the appropriateness and dosage of treatment for each particular patient.

TEST RESULTS

Test results may take up to 10 business days. All results may be viewed in the Patient Portal as soon as they have been reviewed and released by your provider. If you have not set up your Portal account, please call our office and we will be happy to assist you. Lab results may post individually to your account and without notation.

How to reschedule Raleigh endocrine?

Rescheduling can be done by simply calling the office at 919-876-7692.

Who is Raleigh Endocrine Associates?

Raleigh Endocrine Associates has a dedicated Diabetes Care Team of Physician’s Assistants, Nurse Practioners and a Diabetic Educator who have extensive training and experience in working with all aspects of Diabetes.

When will Sadia Ejaz be at Raleigh?

It is with great enthusiasm that we welcome Dr. Sadia Ejaz to Raleigh Endocrine Associates in August 2020. Dr. Ejaz comes to us from UNC School of Medicine, where she has achieved a wonderful reputation for caring and skilled endocrine practice.