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How do I get a Portneuf CareLink account?

Portneuf Medical Center CareLink’s “In Basket” does more than just send you notifications; you can communicate with other providers, make requests and stay connected while your patient is in our care. Visit carelink.portneuf.org and click on Request New Account.

How do I make a payment to Portneuf Medical Group?

You will need to contact customer service, or mail your payment to: Please have your ‘Patient Account Number” from your statement available. Portneuf Medical Group is a proud member of the Patient Quality Alliance and accepts all major insurance plans.

How do I access the mypennhighlands patient portal?

You will receive an email or text invitation to access the MyPennHighlands Patient Portal, it will contain your username and a temporary password. If you have not received a text or email, you can call 814-375-6654 for help. Follow the five easy steps below to start taking control of your health.

What is the WCAG link in the patient portal?

The WCAG link is a text only version of the Patient Portal that allows patients with certain disabilities to more easily and access their health care data on the portal. Please click here for the WCAG link.

Where to send photo ID to Portneuf Medical Center?

Please submit a copy of your valid Photo ID along with the completed request to: Mail: Portneuf Medical Center. Health Information Management. 777 Hospital Way. Pocatello, ID 83201. Fax: 208-239-3648. You may hand deliver your request at the Medical Records department located on the First Floor of Portneuf Medical Center.

How to request HIPAA records?

A HIPAA-compliant request for records must contain the following information: 1 A description of the information that will be used/disclosed. It is important to indicate what records are needed as well as a date range. This will expedite the request. 2 The purpose for which the information will be disclosed. 3 The name of the person or entity to whom the information will be disclosed. 4 A signature and date that the authorization is signed by an individual or an individual’s representative. If a representative is signing the form, the relationship with the patient must be detailed along with a description of the representative’s authority to act on behalf of the patient.

What is the number for Portneuf Medical Group?

Portneuf Medical Group. For dates of service on or after December 5, 2018, please call 1-855-622-7280. For dates of service on or before December 4, 2018, please call 1-888-552-7995. Please have your ‘Patient Account Number” from your statement available.

Is a single line item charge a complete medical service?

In some cases a single line item charge may not represent a complete medical service; in many cases multiple charge line items are necessary to represent all components of a service (e.g., procedure (s), supplies, drugs, and professional fees). The prices listed are updated from time to time to reflect changes.

Portneuf Medical Center CareLink

CareLink is an Epic application designed for use by non-affiliated community providers to access their patients’ records. This group includes referring physicians and members of their clinical, billing and coding staff; non-affiliated sub-acute and post-acute facilities, including their case managers; and health plans.

What is CareLink?

CareLink is an Epic application designed for use by non-affiliated community providers to access their patients’ records. This group includes referring physicians and members of their clinical, billing and coding staff; non-affiliated sub-acute and post-acute facilities, including their case managers; and health plans.

What is the Patient Portal?

The Patient Portal is not intended to help diagnose a medical condition, provide any sort of treatment advice, or emergency help. If you are experiencing a medical emergency, you should be seen by the Emergency Department or you should call 911.

What is proxy access?

A proxy access is granted for three patient types: 1). Parents or legal guardians of minors up to the age of 12. 2). Parents or legal guardians for patients with mental or physical impairments. 3). Adult to adult patients.

What is the phone number for HIM?

If you did not provide your e-mail address while being registered, please call HIM department, 304-487-7257, Monday-Friday. 8:00 a.m. – 4:30 p.m. and provide your e-mail address. Your e-mail address will be added to your account information. Once this information is added, you can self-enroll at your convenience.

Is proxy access protected by HIPAA?

The person authorized to have proxy access to your records is not covered under HIPAA and is not subject to federal health information privacy laws. If that person intentionally or unintentionally discloses health information about you, that information might no longer be protected by privacy regulations.

NEW! MyPennHighlands Patient Portal

Online access to see your medical records, communicate with your doctor, view upcoming appointments, renew prescriptions and more.

Access to the older Penn Highlands Patient Portal

You can still access your older health records on the Penn Highlands My eHealth Patient Portal while you are transitioning to the new portal MyPennHighlands.