portal.towerpacs.com/patient portal

What is the patient portal for TGH imaging and tower radiology?

We offer patients 24/7 access to a personalized patient portal to view their exam reports and images along with a detailed clinical summary of their TGH Imaging and Tower Radiology exam history. Below you will find links to the portal and FAQ’s.

How do I login to the my mergeportal patient portal?

Login to the My MergePortal Patient Portal Please enter your username and password Username (Required) Password (Required) If you have forgotten your password, please contact your practice. Click Here to return to the regular Patient Portal

Where can I access the patient portal?

The portal can be accessed anywhere you have internet access. You may use PC and Mac computers, tablets or smartphones. Can I Add a Family Member to My Patient Account? No. Each portal account is linked to the patient’s unique identifier.

What is the myrad patient portal?

Login to MyRad Patient Portal What is MyRad? Our portal gives patients secure online access to their Radiology Ltd. records. Once registered and logged in you will be able to: Pre-register for upcoming appointments (update address and billing information) View previous exam history Obtain patient education materials

How to log into a portal?

1. Navigate to the portal address. The Portal Login page opens. 2. Type your User Name(email address) and Password. 3. Click Log On. The portal home page opens . Each of the staff features can be accessed from three different areas:

What is the Demographics feature in MergePortal?

The Demographics feature of My MergePortal allows patients and patient authorized representatives to view and edit patient demographics. From the Demographics feature, users can perform the following:

How to view a list of patient exams?

1. Navigate to the Demographics feature and click the Exams tab to view a list of patient exams completed by your practice (as well as any reports that may be associated with those exams). The Exams tab opens. 2. If a report is available for an exam, click View Reportin the Report column to open the patient’s report for that visit (sample report below).

How to show refill requests in a med?

1. In the Medications tab, click Show Refill Requests. The Refill Requests are displayed.

How to save demographics in a patient?

1. Navigate to the Demographics feature. The Demographics tab opens. 2. View and edit the patient information as required. 3. Click Savewhen finished.

How to send an appointment request to a provider?

1. Click New Appointment Request. The Add Appointment Request page opens. 2. Complete the appointment request. 3. Click Send Requestto send the request to the provider.

What is a cross reference in blue text?

NOTE:Cross-references that appear in blue text are hyperlinks.

Need to Enroll?

Click the button below to fill out a quick form and a representative will reach out to you.

PACS Helpdesk

Need help with your account? Call our PACS technical support helpdesk. (813) 387-1333

Schedule Online

Available 24/7 to schedule your MRI, CT, mammogram, ultrasound DEXA or x-ray. All other exams please request or call to schedule.

Appointment Request

Fill out a quick form online with your contact information and we will have a representative give you a call to schedule your exam.

Encrypted Email

Did you receive an encrypted email and not sure what to do next? Encryption of email messages is to protect the content from being read by other entities than the intended recipients. Below you will find step by step instructions on how to view an encrypted email along with FAQ’s.

Important Information

We migrated to a new platform on February 13, 2017 to improve patient accessibility. For a copy of your imaging, please contact our medical records department online by clicking here or call (813) 875-7424.

Schedule Online

Available 24/7 to schedule your MRI, CT, mammogram, ultrasound DEXA or x-ray. All other exams please request or call to schedule.

Appointment Request

Fill out a quick form online with your contact information and we will have a representative give you a call to schedule your exam.

What is a secure patient portal?from tricare.mil

The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can:

What is a TOL portal?from tricare.mil

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.

What happens if you move back to a non-MHS location?from tricare.mil

If you move back to a non-MHS GENESIS location, you’ll resume use of the TOL Secure Patient Portal for all secure actions (appointing, viewing health data, prescription refills, secure messaging).

What is MHS Genesis?from tricare.mil

MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.

Can I access my patient portal on my computer?from athenahealth.com

You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.

Can you see your health records in MHS?from tricare.mil

As soon as your record is created, you’ll be able to see your health data in MHS GENESIS.

Can you use a portal locator on a patient portal?from athenahealth.com

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.

What is a secure patient portal?from tricare.mil

The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can:

What is a TOL portal?from tricare.mil

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.

What happens if you move back to a non-MHS location?from tricare.mil

If you move back to a non-MHS GENESIS location, you’ll resume use of the TOL Secure Patient Portal for all secure actions (appointing, viewing health data, prescription refills, secure messaging).

What is MHS Genesis?from tricare.mil

MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.

Can I access my patient portal on my computer?from athenahealth.com

You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.

Can you see your health records in MHS?from tricare.mil

As soon as your record is created, you’ll be able to see your health data in MHS GENESIS.

Can you use a portal locator on a patient portal?from athenahealth.com

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.

How to request an account at Radiology?

If you have previously been seen at Radiology Ltd. or have an upcoming appointment, you can request an account online by filling out the request an account form.

What is the encryption level for Radiology?

When Radiology Ltd. sends or receives your data, it travels only over 256-bit SSL connections and all patient health information carries a 2nd level of encryption to prevent intrusion. Encryption is achieved using AES 256-bit government level security.

Is each portal account linked to the patient's unique identifier?

No. Each portal account is linked to the patient’s unique identifier.

Is Myrad available over the internet?

This online tool gives you the flexibility to access your health information and other resources between visits to Radiology Ltd. MyRad is available over the internet, which means you can use it virtually anywhere. We hope this new tool will be helpful in your healthcare management.

What is a secure patient portal?from tricare.mil

The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can:

What is a TOL portal?from tricare.mil

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.

What happens if you move back to a non-MHS location?from tricare.mil

If you move back to a non-MHS GENESIS location, you’ll resume use of the TOL Secure Patient Portal for all secure actions (appointing, viewing health data, prescription refills, secure messaging).

What is MHS Genesis?from tricare.mil

MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.

Can I access my patient portal on my computer?from athenahealth.com

You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.

Can you see your health records in MHS?from tricare.mil

As soon as your record is created, you’ll be able to see your health data in MHS GENESIS.

Can you use a portal locator on a patient portal?from athenahealth.com

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

What do you do if you are an authorized caregiver?

If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.