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by Mrs. Christina Kovacek I 3 min read

7 Best Ways To Politely Ask Someone To Be Patient

25 hours ago There are a few great ways to ask someone to be patient in a polite manner. They include the following: Thank you for your patience. I appreciate your patience so far. You have been patient so far, and this should only take another minute. Thank you for waiting. I know your time is valuable, so please bear with me. >> Go To The Portal


How do you secure patient information?

To truly secure patient information you must regularly review your security controls, update policies and procedures, maintain software and security solutions, and upgrade when new, better solutions are developed. There is no single security solution that can be used to secure patient information.

Why can’t I provide more information about security controls to patients?

If patients require more information or want details, you could explain that for security reasons you cannot provide detailed information about security controls you have in place. Just as you would not tell anyone where your safe is located and how many turns of the dial are required to open it.

What is ensuring patient access to their medical records?

Ensuring patient access to their medical records. Patients will be able to see and get copies of their records, and request amendments. In addition, a history of non-routine disclosures must be made accessible to patients.

Why should healthcare organizations consider a secure file sharing solution?

That is why healthcare organizations should consider deploying a secure file sharing solution that strikes a balance between improving user productivity, and reassuring the CISO that PHI is being shared securely.

What is HIPAA compliant?

A secure (HIPAA-compliant) messaging platform that encrypts all communications. An intrusion detection system that monitors for file changes and irregular network activity. Auditing solutions that monitor for improper accessing of patient information.

What are the security measures that can be implemented as part of a layered security strategy?

Typical security measures that can be implemented as part of a layered security strategy include: A firewall to prevent unauthorized individuals from accessing your network and data. A spam filter to block malicious emails and malware. An antivirus solution to block and detect malware on your system.

Can you share PHI with third parties?

Only sharing PHI with a limited set of third parties after a contract has been entered into to ensure they abide by strict rules covering uses and disclosures of PHI and data security . Re-train all staff (annually) to maintain high privacy and data security standards.

Can you give detailed information about security controls?

If patients require more information or want details , you could explain that for security reasons you cannot provide detailed information about security controls you have in place. Just as you would not tell anyone where your safe is located and how many turns of the dial are required to open it.

How long do covered entities have to comply with HIPAA?

As required by the HIPAA law, most covered entities have two full years - until April 14, 2003 - to comply with the final rule's provisions. The law gives HHS the authority to make appropriate changes to the rule prior to the compliance date. COVERED ENTITIES.

What is the final rule of privacy?

The final rule establishes the privacy safeguard standards that covered entities must meet, but it gives covered entities the flexibility to design their own policies and procedures to meet those standards.

What are written privacy procedures?

These include who has access to protected information, how it will be used within the entity, and when the information may be disclosed. Covered entities will also need to take steps to ensure that their business associates protect the privacy of health information.

When did the HHS pass the privacy law?

The law gave Congress until August 21, 1999, to pass comprehensive health privacy legislation. When Congress did not enact such legislation after three years, the law required the Department of Health and Human Services (HHS) to craft such protections by regulation. In November 1999, HHS published proposed regulations to guarantee patients new ...

What are the rights of patients under the final rule?

Under the final rule, patients will have significant new rights to understand and control how their health information is used. Patient education on privacy protections. Providers and health plans will be required to give patients a clear written explanation of how the covered entity may use and disclose their health information.

When did the HHS publish the regulations?

In November 1999 , HHS published proposed regulations to guarantee patients new rights and protections against the misuse or disclosure of their health records. During an extended comment period, HHS received more than 52,000 communications from the public.

When did the HHS final rule change?

In December 2000, HHS issued a final rule that made significant changes in order to address issues raised by the comments. To ensure that the provisions of the final rule would protect patients' privacy without creating unanticipated consequences that might harm patients' access to care or quality of care, HHS Secretary Tommy G.

What is HIPAA protected health information?

To provide proper patient care and to carry out daily business functions, healthcare organizations must obtain patients’ sensitive medical details and demographic and account information. In return, patients should be able to trust that the information they provide , known as protected health information (PHI), will be maintained securely and confidentially. Since HIPAA was enacted in 1996, healthcare organizations across the country have been working to achieve these standards and to ensure the privacy and confidentiality of patients’ PHI. Misdirected faxes, documentation mix-ups, and employee snooping are common patient privacy violations; but there are less-obvious privacy risks. Here are five that could land your practice in HIPAA hot water.

How often should you dispose of shred piles?

At a minimum, be sure you dispose of this information in the secure receptacles several times each day, and definitely before the end of each shift.

What happens if you breach PHI?

Remember, patient privacy is a sensitive and important matter, and breaches of PHI can lead to significant consequences for patients, employees, and the organization. Although privacy matters can be diverse in size and scope, always treat others’ PHI as though it’s your own. Be sure your practice regularly assesses patient privacy risks, provides ongoing education, and reviews privacy policies and procedures to address vulnerabilities. If an incident does occur, contact your privacy officer or legal counsel immediately, so they can assist and ensure breach reporting regulations are satisfied, and that the issue is corrected to prevent similar incidents from occurring in the future.

When was HIPAA enacted?

Since HIPAA was enacted in 1996 , healthcare organizations across the country have been working to achieve these standards and to ensure the privacy and confidentiality of patients’ PHI. Misdirected faxes, documentation mix-ups, and employee snooping are common patient privacy violations; but there are less-obvious privacy risks.

Who is Susie from Oncology?

Scenario: Susie is an oncology nurse for a large healthcare system. Due to the nature of the conditions treated at Susie’s practice, she sees her patients frequently and has developed friendships with many of them. One of her patients, Jennifer, sends her a friend request through a well-known social media site. Susie accepts and sees that Jennifer posted a very complimentary message about the care she received at her recent doctor’s appointment, and specifically mentions Susie by name. Susie responds to the post, “Thank you for the kind words, Jen. I’m sorry your treatment isn’t responding the way we had hoped.”

What happens if a patient is not listed on HIPAA?

If anyone would ask for medical information regarding a specific patient and their name is not listed on the HIPAA form, they would not be privy, by law , to any of the patient’s information under any circumstances. The document also provides the ability for healthcare providers to share information with each other.

How long does it take to get medical records?

Accessing and obtaining your medical records is a requirement under 45 CFR 164.524 which requires that any request made to access or transfer medical records must be completed within 30 days or a letter must be sent to the requestor stating why the records are delayed.

What is the legal option for obtaining medical records for a minor?

Option 2 – Adult or Legal Guardian. An adult or legal guardian is legally authorized, under federal law, to obtain the medical records of a minor. If the medical records are for healthcare services that will be provided, the minor may be required to consent to such care based on State law.

Who has the power to obtain medical records?

In addition, any person that has been appointed by a court to act as a caregiver or guardian, the judgment, order, or decree must be attached to the HIPAA release form.

Can a medical facility charge for sending a letter?

The medical facility may charge a fee for sending the records, although, they are prohibited from charging for processing the request.

Do you have to pay for a copy of medical records?

Yes but this depends on the medical office. Generally speaking, smaller offices tend to not require a fee for copying and transferring medical records to another office. If the medical office does charge a fee, it cannot be more than the maximum limit in the State (see table below).

Who can access medical records of a deceased person?

If for any reason the medical records of the deceased are requested, the administrator appointed in the Last Will and Testament or a court-appointed authority may be able to obtain the records.

Who is Marianna Prodan?

Marianna Prodan is the Director of Healthcare Solutions at Accellion. She is responsible for the Company’s healthcare strategy, including market research, positioning, messaging, content development, sales enablement and lead generation. Marianna has extensive product marketing, marketing and business development experience with technology companies including NextPlane, Cloudplace, and TeliaSonera. She holds an MBA from Cass Business School of the City University of London.

When mobile devices are used to store PHI, should the solution include a way to segregate patient information from

Furthermore, when mobile devices are used to store PHI, the solution should include a way to segregate patient information from other information on the device and even remotely delete it should the device be lost, stolen or compromised by an unauthorized user.

Is patient privacy at risk?

Patient privacy is at risk when PHI is stored in the network, transferred with a patient to another facility, and shared with external doctors, researchers, and insurance providers. If a healthcare organization can provide its staff with the tools to access and share patient information securely and efficiently, ...