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What is the TDD number for Wake Forest Baptist Medical Center?

The direct TDD (Telecommunications Device for the Deaf/TTY) number for Wake Forest Baptist Medical Center is 336-713-2279. Hearing amplification devices are available for patient use and can be obtained via Language Services at 336-713-2271.

Is Atrium Health Wake Forest Baptist still in service?

Atrium Health Wake Forest Baptist is always here to serve you. And during this challenging time, we're doing everything we can to make sure you stay safe. Find information on vaccinations and testing. Open enrollment has closed for NC Managed Medicaid.

Why choose awake Forest Baptist Medical Center?

Wake Forest Baptist Medical Center recognizes that effective communication and understanding are the foundation of patient safety and quality care, and respects our patients’ rights to receive information in a manner that they can understand.

Can you smoke in a medical center?

No use of tobacco products or electronic cigarettes is allowed on Medical Center property or within any Medical Center vehicle. We discourage the use of tobacco products by Medical Center staff/faculty or visitors on properties adjacent to Medical Center properties, such as sidewalks, highway right-of-ways, and privately owned properties.

Does Wake Forest Baptist have fire drills?

For your protection, Wake Forest Baptist often conducts fire drills. If a drill occurs during your stay, remain calm and stay in your room until the staff directs you to do otherwise. The Medical Center is a fire-resistant building and staff are trained in fire protection. Elevators should not be used if a fire is suspected.

How We Measure Patient Experience

The Hospital Consumer Assessment of Health Providers and Systems (HCAHPS – pronounced “H-caps”) Survey is a standardized instrument for collecting and measuring patients' perceptions of their hospital experience.

Press Ganey

We also use the Press Ganey Patient Experience Survey to learn how we can improve our patients’ health care experience. Patients who are seen at Wake Forest Baptist Health’s outpatient clinics are randomly selected to receive a survey.

What is Wake Forest Baptist Medical Center?

Wake Forest Baptist Medical Center recognizes that effective communication and understanding are the foundation of patient safety and quality care, and respects our patients’ rights to receive information in a manner that they can understand.

What is the role of the patient and family relations team?

Members of the patient and family relations team act as advocates to address patient concerns and grievances to resolve issues as quickly and efficiently as possible.

What is the patient bill of rights?

All patients are provided a Patient Bill of Rights and Responsibilities upon admittance and receive a patient satisfaction survey after discharge. Feedback from the surveys allows us to make appropriate changes in policies and procedures to improve patient satisfaction.

Patient Resources

Request an Appointment Call 888-716-WAKE (9253) or request an appointment online.

Our Mailing Addresses

Atrium Health Wake Forest Baptist Medical Center Medical Center Boulevard Winston-Salem, N.C. 27157 Get Directions

What is the responsibility of media relations at Wake Forest Baptist Medical Center?

Protecting patient privacy and the confidentiality of patient information is a primary responsibility of the media relations office at Wake Forest Baptist Medical Center.#N#The federal Health Insurance Portability and Accountability Act (HIPAA) has established privacy standards that protect the kind of information the media relations staff can provide about hospital patients and it also dictates the way in which patient information is reported to the media.#N#Under this law, individuals entering the Medical Center for any kind of treatment are given an opportunity to "opt in" or "opt out" of the patient directory.#N#If they "opt in," the Medical Center is allowed to release a "one-word" condition (see below) about a patient's status upon request from the media, but only if the patient's first and last name is provided to the media relations staff.#N#If they "opt out," or if a patient's first and last name cannot be provided, no information can be released. In this case, HIPAA will not even allow us to acknowledge that the patient is or was at our facility.

Can a medical center release one word?

If they "opt in," the Medical Center is allowed to release a " one-word" condition (see below) about a patient's status upon request from the media, but only if the patient's first and last name is provided to the media relations staff.

COVID-19 Resources

Atrium Health Wake Forest Baptist is always here to serve you. And during this challenging time, we're doing everything we can to make sure you stay safe. Find information on vaccinations and testing.

Important Changes for North Carolina Managed Medicaid Patients

Open enrollment has closed for NC Managed Medicaid. If you did not enroll, NC Medicaid auto-enrolled you into a health plan so there is no lapse in your coverage. You can expect to receive a confirmation notice and a health plan welcome packet from NC Medicaid. New plans took effect on July 1.