patient portal wcu

What is Western Carolina University Health Services?

Western Carolina University Health Services is here to meet the healthcare needs of our academic community and to enhance the physical, psychological, environmental and health education needs of our campus. Any student who pays the Student Health Fee is eligible for our services, regardless of insurance coverage. Keep in mind that students ARE NOT required to be enrolled in the UNC sponsored student health plan to be eligible for services. You can learn more about Insurance and Payment .

What is the phone number for Health Services?

You must call and schedule an appointment to access Health Services, 828.227.7640. Our building entrances have changed. You will be given directions on which entrance to access when you make your appointment. Please refer to the maps below.

Is Health Services closed on University approved holidays?

Health Services is closed on University approved holidays and may have different hours on adverse weather days per the adverse weather protocol. Each patient will be asked screening questions for symptoms of Covid-19 at the time the appointment is scheduled as well as upon arrival to Health Services.

Absence Notification Protocol

Students are expected to attend all meetings of the courses in which they are enrolled. However, students may periodically find themselves missing classes due to illness or injuries.

Health Services Proof of Visit

If you have missed class due to a visit with Health Services, you may need to obtain a proof of visit. That documentation is available by logging in to the Patient Portal and click on the statements tab. Find the necessary date of service statement, this serves as your proof of visit documentation.

Withdrawal from the University

Should you need to withdraw from a course, semester or from the University completely due to a medical issue, the details for that process can be found from the Registrar.