6 hours ago For patients seeking care in an ED that is not affiliated with their usual health network, access to their “home” portal may allow patients and their ED providers to review medical records from the external system, view previous test results, and access additional clinical details to guide the diagnostic process. >> Go To The Portal
For patients seeking care in an ED that is not affiliated with their usual health network, access to their “home” portal may allow patients and their ED providers to review medical records from the external system, view previous test results, and access additional clinical details to guide the diagnostic process.
Feb 07, 2018 · Reaction to the patient portal implementation has been very positive. Patients appreciate the convenience, for example, of being able to contact the practice at any time of day or night. For many patients, the use of Web-based information and electronic communication is “second nature”; consequently, they are comfortable using the portal.
Patient Portal Series A patient portal is an online tool that gives patients direct access to their electronically stored health information. It can streamline administrative functions and increase communication between patients and their care team. In launching their patient portals, health centers follow a path similar to the introduction of
About us. The mission of the Division of Healthcare Quality Promotion (DHQP) is to protect patients; protect healthcare personnel; and promote safety, quality, and value in both national and international healthcare delivery systems. Visit DHQP for More Information.
To get the most value from an EHR, practices will need to invest time in training and preparation. Some customization of the system will likely be needed based on how the practice functions and the individual work styles of the various providers.
Dover Family Physicians adopted an electronic health record (EHR) system in 2008 with a goal of improving the quality of patient care and especially strengthening preventive care services. The practice has focused on ways to use the EHR to engage patients and their family members in their health and healthcare through a patient portal implementation. The practice, located in Dover, Delaware, has four physicians and two physician assistants, and provides primary care to more than 800 patients weekly.
The limitations of the EHR and the patient portal have presented challenges, such as the inability to send clinical summaries to patients via the portal. The practice can only move ahead with certain aspects of patient and family engagement as quickly as the system is upgraded.
The practice established standards for response times of within 4 hours for more urgent questions to 2 days for prescription refills
Patient portals are add-on modules to EHR systems and are rarely included among a health center’s “mission critical” requirements for an EHR. The features and functions of a portal are seldom explored in detail during the sales cycle, and portal limitations or deficiencies are often not discovered until implementation. Also, since providers are paying for or selecting the system, portals are often designed from their point of view rather than from the patient’s. This can impact the ease of use, features offered, and even technical requirements for patient access.
Implementation of a patient portal is comprised of several intertwined components: marketing, enrollment, training, support, and workflow redesign. Although these topics will be discussed separately, the implementation strategy, marketing tactics, and enrollment efforts are difficult to separate, as strategy drives rollout methodology and tactics.
The California HealthCare Foundation works as a catalyst to fulfill the promise of better health care for all Californians. We support ideas and innovations that improve quality, increase efficiency, and lower the costs of care. For more information, visit us online at www.chcf.org.
Both California law and Health Insurance Portability and Accountability Act (HIPAA) regulations contain provisions dealing with minors’ rights to access their health information , and accompanying rights to privacy and confidentiality of that information (HIPAA largely defers to state law). In general, the person who has the right or obligation to consent for treatment purposes also holds the privacy rights with respect to the data. In other words, if minors have the right to seek and obtain treatment on their own, without parental consent, they hold the privacy rights with respect to data about that treatment.2 To further complicate the matter, the age at which minors may consent for treatment on their own is based on the type of health service sought: