patient portal usage statistics 2018

by Prof. Amir Goodwin II 4 min read

Use and the Users of a Patient Portal: Cross-Sectional Study

22 hours ago Apr 16, 2018 · Overwhelmingly, patients use the portal to view their lab results (85 percent). Sixty-two percent of patients are also using the tool for more clinical tasks, such as scheduling appointments, completing paperwork, and refilling prescriptions. Only 14 percent of patients are using the portal to transmit medical records to another provider, despite federal calls for … >> Go To The Portal


The analysis found that patient portal use increased modestly, from 25.6% in 2014 to 31.4% in 2018. However, despite the observed increase, patient portal use in the general population remained low and notable disparities persisted.

Full Answer

What percentage of patients actually use patient portals?

Apr 16, 2018 · Overwhelmingly, patients use the portal to view their lab results (85 percent). Sixty-two percent of patients are also using the tool for more clinical tasks, such as scheduling appointments, completing paperwork, and refilling prescriptions. Only 14 percent of patients are using the portal to transmit medical records to another provider, despite federal calls for …

What is the published literature on patient portal utilization?

2018 Sep 17;20(9):e262. doi: 10.2196/jmir.9418. Authors ... Objective: This study aimed to explore the prevalence of patient portal use and the characteristics of patients who use or do not use a patient portal. The main constructs of UTAUT, together with demographics and disease- and care-related characteristics, have been measured to explore ...

What is the global patient portal market size in 2018?

Jul 31, 2018 · By Sara Heath. July 31, 2018 - Patient portal adoption has become nearly ubiquitous across the country, according to a recent Stat Poll from the Medical Group Management Association (MGMA). The survey of nearly 1,800 respondents showed that 90 percent of healthcare organizations offer patient portal access to their patients.

What is the value added by patient portals to consumers?

patient portal use increased modestly, from 25.6% in 2014 to 31.4% in 2018. However, despite the observed increase, patient portal use in the general population remained low and notable disparities persisted. Sex, income, and education were found to be significant predictors of patient portal use in all years (with men and individuals

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What percentage of patients use patient portals?

Nearly 40 percent of individuals nationwide accessed a patient portal in 2020 – this represents a 13 percentage point increase since 2014.Sep 21, 2021

How effective are patient portals?

Engaging patients in the delivery of health care has the potential to improve health outcomes and patient satisfaction. Patient portals may enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.

Why do patients not use patient portals?

This is due to a lack of internet access. According to the AMA, 25% of people don't use a patient portal because they don't have internet access. Over one in six people in poverty don't have internet access.Nov 11, 2021

Do patients like patient portals?

Eight studies reported that patients or their caregivers want more portal education, training, or support. Two studies found that their participants want human connection as they learn about the portal and how to use it, as well as when they encounter issues.Jan 25, 2021

What are the benefits and challenges of using patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?
  • Pro: Better communication with chronically ill patients.
  • Con: Healthcare data security concerns.
  • Pro: More complete and accurate patient information.
  • Con: Difficult patient buy-in.
  • Pro: Increased patient ownership of their own care.
Feb 17, 2016

What are some advantages to a healthcare facility's use of the patient portal function?

The truth is, there are a lot of benefits to using a patient portal for providers.
  • Better Patient Communication. ...
  • Streamline Patient Registration and Administrative Tasks. ...
  • Greater Focus on Patient Care. ...
  • Better Patient-Physician Relationships. ...
  • Improve Clinical Outcomes. ...
  • Optimize Medical Office Workflow.
Dec 8, 2017

What is a reason for providers to be reluctant to use a patient portal?

The reason why most patients do not want to use their patient portal is because they see no value in it, they are just not interested. The portals do not properly incentivize the patient either intellectually (providing enough data to prove useful) or financially.

Are patient portals easy to use?

Portals provide physicians with a fast and easy way to communicate with chronically ill patients. They are a place to get complete and more accurate patient information. Portals empower patients to take ownership of their own healthcare, so they remain aware of the entire care process.Nov 11, 2021

What safeguards are included in patient portals?

Patient portals have privacy and security safeguards in place to protect your health information. To make sure that your private health information is safe from unauthorized access, patient portals are hosted on a secure connection and accessed via an encrypted, password-protected logon.

How do you improve patient portals?

Here are some ways to encourage patient enrollment:
  1. Include information about the patient portal on your organization's website.
  2. Provide patients with an enrollment link before the initial visit to create a new account.
  3. Encourage team members to mention the patient portal when patients call to schedule appointments.
Jun 25, 2020

How do you optimize patient portals for patient engagement and meet meaningful use requirements?

Meet Meaningful Use Requirements

The portal must be engaging and user- friendly, and must support patient-centered outcomes. The portal also must be integrated into clinical encounters so the care team uses it to convey information, communicate with patients, and support self-care and decision-making as indicated.

Why is patient portal important?

The patient portal does have a lot to offer patients, and because of certain regulatory requirements, may be the tool best positioned to fulfill certain benchmarks. But to gain a meaningful return on investment with the tool, organizations must aim higher than offering the tool.

What is PGHD in medical terms?

PGHD is health data that has been contributed by the patient, either from medical histories, patient observations, wearable sensors, or other biometric measuring devices.

Which country has the largest patient portal market?

North America has been the largest patient portal market due to wide technological advancements in the region. Countries, such as the United States and Canada, have been successful in implementing IT technologies in their healthcare systems, which as a result, may boost the market growth.

What is a patient portal?

As per the scope of the report, the patient portal is a web-based access point that is connected with the electronic health records (EHR) systems and is focused on patient’s access to health records. The patients can share their health information and communicate remotely. These allow patients to look into various data points. Some portals allow patients to check medical history data and view demographics.

What are the technologies that are used in healthcare?

Healthcare technology, genomics, connected devices, big data analytics, and artificial intelligence are generating vast amounts of health data and insights, which are enabling healthcare providers to make better and faster diagnoses and more informed treatment decisions.

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