patient portal site:hss.edu

How to use our patient portal?

Use Our Patient Portal. In order to access our patient portal, you need to be a current patient who has had at least one visit in our office. Our front desk can supply you with a temporary portal password after you contact us with a valid email address. Once you have your email and temporary password, you can reach our portal directly from the ...

What do patients want in a patient portal?

It contains detailed track records related to recent doctor visits, discharge summaries, medications, immunizations, and lab results. It also provides patients with convenient access to personal health information while allowing them to interact and communicate with healthcare professionals via the internet.

How to register for patient portal?

How to Register and Activate Your Portal Account: 1. Portal sign up can be done on a computer or mobile device. a. If using a mobile device, you must switch to full site mode to access registration. 2. Go to https://emrmail.hallmarkhealth.org a. This will launch the Patient Portal. 3. New Users: Click on the green Register and Activate Now Button

What are the main benefits of patient portals?

Some of the features available on patient portals may include:

• Direct communication with the doctor via message
• Short video appointments
• Medical history and records
• Prescription ordering
• Appointment setting
• Bill payment (premium and for medical services)
• Educational materials, tailored to the patient
• Lab and diagnostic test results
• Visit summaries and notes from the doctor
• A record of immunizations

What is a physical therapy analysis?from hss.edu

In-depth analysis to identify movement mechanics or fitness limitations that athletes can modify through training to minimize injury risk and improve their performance. Performed by a specially trained physical therapist and strength and conditioning specialist, the analysis includes a comprehensive musculoskeletal exam and functional testing. A personal plan is provided to address any issues identified.

How many visitors per adult patient?from hss.edu

While we will allow one visitor per adult patient, we continue to encourage that companions join virtually, when possible, for the safety of our staff, patients, and visitors.Staff will assist patients if needed. Please also be aware that your visitor may be asked to wait in the waiting room due to social distancing requirements

What screening information will I need to complete before my visit?from hss.edu

We encourage all visitors to complete their required health screening using Health Pass by CLEAR in order to expedite entry. Learn how to download Health Pass by CLEAR.

What is metabolic profile?from hss.edu

A metabolic profile can provide the key information needed for an individualized endurance training program. Metabolic testing options include: VO2 Max, Lactate Profile and Metabolic Efficiency Profile.

What is a comprehensive assessment with nutrition action plan?from hss.edu

Comprehensive assessments with nutrition action plan, and follow-ups for: weight management, sports nutrition, endurance fueling plans, anti-inflammatory/recovery, or GI symptoms or deficiencies related to training and competition. Follow up packages are available at a discount.

What is a thorough evaluation of fitness?from hss.edu

A thorough evaluation of overall fitness including body composition, strength, flexibility, and static and dynamic postural alignment. This information can be used to create a personalized blueprint for training, taking into account your strengths, limitations, goals, age, medical and orthopedic history and current level of training.

Do you get a meal for a patient's guest?from hss.edu

Meals for patients’ guests are also available for an additional charge. Please let a member of the Food & Nutrition Services Department know if you would like a guest tray delivered to your room. Parents of pediatric patients staying at the hospital, will be provided a complimentary guest tray.

What is myHSS portal?

MyHSS is an online patient portal that provides secure access to your HSS healthcare information. It is available on any mobile device, computer or tablet with an internet connection using your secure login credentials.

What is the phone number for HSS Florida?

For more information or to ask questions, please contact our insurance team at 212.774.2607. HSS Florida may be able to offer financial assistance if it is difficult for you to pay for your care. Aid may be available for patients who are uninsured or underinsured.

Is HSS Florida a participating provider?

HSS Florida is working diligently to provide care through as many insurance plans as possible. We are currently a participating provider with the following plans, and more are to follow.

Can a caregiver accompany a pediatric patient?

Our staff can support patients in setting up this virtual connection (via FaceTime or Zoom). One caregiver may accompany pediatric patients to their appointment.

Is MyHSS mobile?from hss.edu

Yes, there are both mobile app and web versions of MyHSS. There are some differences between the web and mobile experiences, but for the most part they offer the same functions and tools. You can use whichever version is easiest and most convenient for you.

Is MyHSS free?from hss.edu

Get MyHSS. It's here! It is FREE and available for both iOS and Android devices. For help downloading or using MyHSS, call the MyHSS Help Desk at 844.269.4509. For detailed instructions on using the MyHSS app, download our MyHSS User Guide.

Is MyHSS mobile?from hss.edu

Yes, there are both mobile app and web versions of MyHSS. There are some differences between the web and mobile experiences, but for the most part they offer the same functions and tools. You can use whichever version is easiest and most convenient for you.

Is MyHSS free?from hss.edu

Get MyHSS. It's here! It is FREE and available for both iOS and Android devices. For help downloading or using MyHSS, call the MyHSS Help Desk at 844.269.4509. For detailed instructions on using the MyHSS app, download our MyHSS User Guide.

Where is the guarantor number on a hospital bill?from hss.edu

When you are asked to enter an account or reference number, use the guarantor number located on the upper right of the bill (highlighted in the image below):

How does Hospital for Special Surgery resolve credit balances?from hss.edu

Hospital for Special Surgery resolves credit balances through a routine proactive review of its receivables. Identified overpayments will be refunded in as timely a manner as possible.

Is MyHSS mobile?from hss.edu

Yes, there are both mobile app and web versions of MyHSS. There are some differences between the web and mobile experiences, but for the most part they offer the same functions and tools. You can use whichever version is easiest and most convenient for you.

Is MyHSS free?from hss.edu

Get MyHSS. It's here! It is FREE and available for both iOS and Android devices. For help downloading or using MyHSS, call the MyHSS Help Desk at 844.269.4509. For detailed instructions on using the MyHSS app, download our MyHSS User Guide.

Expertise you can trust

From diagnosis to surgery, our top ranked orthopedic and rheumatology specialists can explain your treatment options and provide the care you need.

Our patients say it best

We receive consistently high ratings from our patients for the quality of our doctors and our hospital. More than 3,000 have shared their experience in their own words.

What to wear for a virtual physical exam?

Your provider may need to conduct a virtual physical exam, so we recommend wearing loose-fitting clothes. This will allow your clinician to clearly see the area of concern (e.g., shorts for an appointment about your knee).

What is the number to call for virtual visit?

We are here to help. If you have questions about virtual visit technology or issues logging in to MyHSS, please call the MyHSS Help Desk at 844.269.4509.

Where is the lock icon on my website?

Click the lock icon to the left of the address bar and select Site Settings.

Where is the guarantor number on a hospital bill?

When you are asked to enter an account or reference number, use the guarantor number located on the upper right of the bill (highlighted in the image below):

How does Hospital for Special Surgery resolve credit balances?

Hospital for Special Surgery resolves credit balances through a routine proactive review of its receivables. Identified overpayments will be refunded in as timely a manner as possible.

What happens when you have access to more information about your care?

When you have access to more information about your care, you will have a better understanding of your care and treatment, become a more involved partner with your healthcare team and be better prepared for future visits.

What is the phone number for HSS?

FAX the completed form to 212.774.7364. If you have any questions regarding your medical records, please call HSS Health Information Management at 212.606.1254 during regular business hours, 8:00 am - 5:00 pm, Monday through Friday.

Who is responsible for maintaining hospital records?

The Department of Health Information Management is responsible for maintaining Hospital for Special Surgery patient records. HSS patients or their personal representatives may request access to all or part of their medical record. Examples of specific information that may be requested include the following:

Billing Information

• Our billing experts are here to help with questions about your bills, insurance coverage and financial assistance for your care at HSS Florida. You may be able to use our MyHSSpatient portal to pay your bills for services at HSS. If your physician does not accept payments through MyHSS, they will provide you with other payment instructions. If you ...

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