patient portal registration process

by Oren Schoen 8 min read

Integrate a Patient Portal into Your Patient Registration …

3 hours ago  · We’ve made the patient portal more accessible than ever before by streamlining the new patient registration process! New patients simply follow the registration link sent to their email address and enter the following information: Date of birth; New password; Security questions; Once complete, your patients will click “Login” and enter their username and … >> Go To The Portal


How to Integrate a Patient Portal into Your Patient Registration Process

  • Make Your Portal Easy to Find. Perhaps the most important thing to do to streamline patient registration using a patient...
  • Tell New Patients About Your Portal. The next key step is to make sure new patients know about your patient portal – and...
  • Customize Your Intake Forms. Patient portals are...

Create enrollment credentials
  1. Create your username. Enter a username you want to use when you login. ...
  2. Create your password. Enter a password you want to use when you login. ...
  3. Create your login security authorization. Choose a login security question and enter your answer. ...
  4. Create your password recovery credentials.

Full Answer

How to access your patient portal?

When you register on the TOL Patient Portal, you can:

  • Review and download personal health information
  • Schedule, change, view, or cancel appointments at your military hospital or clinic
  • Receive secure email and text message appointment reminders
  • Refill and check status of your prescriptions at your military hospital or clinic
  • Get information and services when separating from active duty or reserves

More items...

How do I enroll in the patient portal?

Then the Email address field will not be available.

  • Type the token number that you have received from your practice.
  • Type your date of birth in mm/dd/yyyy format.
  • Type your last name.
  • Type your email address. Adding an email address will help you to reset your password or recover your account when required. ...

How do I access my Patient Portal?

You Choose the When and the Where

  • Use the Portal from anywhere using a browser
  • Access from your smartphone or tablet
  • Manage information 24X7, without waiting

How to get your patients to use your patient portal?

With a patient portal, you can:

  • Make appointments (non-urgent)
  • Request referrals
  • Refill prescriptions
  • Check benefits
  • Update insurance or contact information
  • Make payments to your provider's office
  • Complete forms
  • Ask questions through secure e-mail

How do you implement a patient portal?

9 Steps to Implement a New Patient Portal SolutionResearch Different Portal Solutions. ... Look for the Right Portal Features. ... Get Buy-In from Key Stakeholders. ... Evaluate and Enhance Existing Workflows. ... Develop a Comprehensive Onboarding Plan. ... Be Prepared for a Successful Go-Live. ... Seek Out Painless Portal Migration.

What is portal registration?

Registration Portal means the registration and verification webpage which all End Users must transact with before being granted access to Network Facilities.

What elements should be incorporated into a patient portal?

A robust patient portal should include the following features:Clinical summaries.Secure (HIPAA-compliant) messaging.Online bill pay.New patient registration.Ability to update demographic information.Prescription renewals and contact lens ordering.Appointment requests.Appointment reminders.More items...

What is the purpose of a patient portal?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits. Discharge summaries.

How do I register in portal?

Registration ProcessClick 'Register Yourself' button located at right side of the Home Page.Select the user type as 'Individual'. Click Continue.Provide the following basic details: ... Click 'Continue'Fill in the following mandatory details: ... After registration, ... Enter the correct OTP to complete the registration process.

How do I register a portal account?

0:071:39The Portal - Account registration and AskAQuestion - YouTubeYouTubeStart of suggested clipEnd of suggested clipForm and get your access credentials complete the registration. Form with your contact details inMoreForm and get your access credentials complete the registration. Form with your contact details in the details of the organization you represent including your affiliation.

What are the different types of patient portals?

There are two main types of patient portals: a standalone system and an integrated service. Integrated patient portal software functionality usually comes as a part of an EMR system, an EHR system or practice management software. But at their most basic, they're simply web-based tools.

What is the most popular patient portal?

Top 10 Patient Portal Software By EMRSystemsEpic EHR Software's MyChart.athenahealth EMR Software's athenaCommunicator.PrognoCIS EMR Software.Cerner Specialty Practice Management Software.eClinicalWorks EMR Software's Patient Portal and Healow App.Greenway PrimeSUITE EHR Software.NextGen Healthcare EHR Software.More items...•

What is a portal appointment?

Direct scheduling based in the patient portal has long been viewed as a strategy to improve patient access to care in a convenient way. The technology is available 24 hours per day, and lets patients bypass a call center that could tie them up for a prolonged period.

Who develops patient portals?

Some vendors, such as athenahealth, Epic Systems and Cerner offer patient portals as one module of a complete Electronic Health Record (EHR) system. Other vendors, such as Allscripts and Medfusion, offer patient portals that can be integrated with any EHR.

Why do patients not use patient portals?

The researchers found no demographic differences among nonusers who said that a technology hurdle, lack of internet access or no online medical record was the reason why they did not make use of a patient portal.

Are patient portals easy to use?

Portals provide physicians with a fast and easy way to communicate with chronically ill patients. They are a place to get complete and more accurate patient information. Portals empower patients to take ownership of their own healthcare, so they remain aware of the entire care process.

Why is patient pre-registration important?

Patient pre-registration is a great way to streamline the process and ensure each person is clear on their financial responsibility.

Why is it important to have a comprehensive training program for patient registration?

Adequate, comprehensive training on patient registration best practices is absolutely essential to keep things running smoothly. By thoroughly training your practice staff—and retaining as many employees as possible, for as long as possible— you can improve the overall patient registration process.

Why are some practices at risk of HIPAA violations?

Some practices run the risk of potential Health Insurance Portability and Accountability Act (HIPAA) violations due to patient privacy concerns.

Is registration and check in the most tedious stage of the patient journey?

However, the unfortunate reality is that registration and check-in is often considered the most tedious stage of the patient journey. It also happens to be at the beginning of the care experience—which means that getting it right is critical to retain existing patients and maintain a positive reputation to attract new ones.

What is a patient portal?

Patient portals are a hugely useful service that all practices, big or small, should provide. Get the team involved with patient enrollment. Consider the reasons why patients sign up to patient portals, and make the benefits known.

Why don't patients register for the portal?

Many patients don’t register for the portal because it slips their mind. Having them register for the portal upon walking in allows this process to be done seamlessly within the regular intake flow.

Why don't patients sign up for a med?

Many patients don’t sign up because they don’t know what’s in it for them. Letting them know that it could save them money and time by giving them instant access to medical records, lab results, and communication with a healthcare professional may incentivize them to sign up.

Why is it important to sign up for patient portal?

Ideally, getting them to sign up before their appointment even starts can help improve engagement.

Can a patient portal be accessed on a mobile phone?

Most Internet traffic nowadays comes from mobile phones. Making sure that your patient portal can be easily accessed on one’s phone is an important part of making it easy to use.

Benefits of a Patient Portal

Staff will spend less time on data entry. When you consider that registration information must be provided by every patient, you quickly realize the enormous amount of time your office staff spends entering that data into your computer system.

Portals and EHR Meaningful Use

With 2014 just around the corner, practices that are moving on to Stage 2 of the federal meaningful use (MU) incentive program must prepare to meet the new re-quirements.

Get Prepared for a Portal

Start early. It takes considerable time to introduce your patients to the features available through your portal—and even longer to get them into the habit of using it regularly. “We knew that we had to embrace this new technology as part of the MU requirements and did not want to wait until the last minute to begin implementation,” said Ms.

Going Live

When your patient portal goes live, should you roll out multiple features all at once or implement one component at a time?

Usability Is Critical

Patient portals must be user friendly to sustain continued patient use. If your practice’s portal is not intuitive or if it is too cumbersome to move through the options, you’ll find your patients will avoid using it. “Our portal is provided by one of several third-party vendors that work directly with our EHR vendor,” said Ms. Woodke.

Patient registration process in Hospital

All the non-emergency patients who visit the hospital for the first time (for Out-Patient consultation, Admission) shall get registered at the registration counter.

Registration for Emergency and Medical-Legal Cases

In case of emergency, the patient is taken to the Emergency and primary care is provided. Emergency Room staff attends the patient and after stabilizing, transfers the patient to the respective unit (either ICU or Ward or discharge or transfer to another healthcare facility).