patient portal problems at hendersonville adventist health en

by Dr. Curtis Muller Sr. 3 min read

MyAdventistHealth Patient Portal | Adventist Health

11 hours ago Our guest-services team is here to support you. Whatever we can do to help, please let us know. You may contact our Director of Patient and Guest Relations with questions or requests at Call 828-681-2781. The AdventHealth Hendersonville Ambassador Program. Your emotional and spiritual well-being are an important part of your healing process. >> Go To The Portal


Why choose AdventHealth Hendersonville?

At AdventHealth Hendersonville, formerly Park Ridge Health, we’re here to guide you with expert care, useful patient resources, and hospital amenities that support our overall aim to heal your body, ease your mind, and lift your spirit. Get ready to focus on your health, and let us take care of the rest.

How do I contact support for the Adventist patient portal?

Support is available at any time by calling 866-296-2081 or through our customer care patient portal support site. We're interested in your experience with MyAdventistHealth. Please send your comments to MyAH-Notifications@ah.org.

Why choose our Henderson County hospitals?

Our Henderson County hospital and other facilities offer a wide range of advanced medical treatments, all to help you reach for something higher. Starting Monday, December 14, NCDOT will reduce Naples Road to one lane near the bridge over I-26.

What should I know about the patient portal?

Important Information about the Patient Portal: Use the portal for non-emergency communication. We will not send any private health information to your email. We will send you an email only when necessary, to request that you access Patient Portal to review private healthcare information we have posted in your Patient Portal account.

How do you use patient portal?

If your provider offers a patient portal, you will need a computer and internet connection to use it. Follow the instructions to register for an account. Once you are in your patient portal, you can click the links to perform basic tasks. You can also communicate with your provider's office in the message center.

What is FollowMyHealth portal?

FollowMyHealth is an online tool that gives you anywhere, anytime access to your personal health records. This allows you to take a proactive role in managing your care. Many healthcare providers and physicians use FollowMyHealth as their main engagement platform.

What is patient Web portal?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits. Discharge summaries. Medications.

What is secure patient portal?

Patient portals should have security features that adequately protect patient information from unauthorized access. Encryption, as well as rules about who can access data, can help minimize these risks. Provide guidance and be transparent.

Is FollowMyHealth the same as MyChart?

Reviewers felt that MyChart meets the needs of their business better than FollowMyHealth. When comparing quality of ongoing product support, reviewers felt that MyChart is the preferred option. For feature updates and roadmaps, our reviewers preferred the direction of MyChart over FollowMyHealth.

How do I activate FollowMyHealth?

0:123:24How to Register for a FollowMyHealth Portal Account - YouTubeYouTubeStart of suggested clipEnd of suggested clipWhen you've located and opened this email click on the registration link and follow the on-screenMoreWhen you've located and opened this email click on the registration link and follow the on-screen prompts to complete your registration. Next click create an account.

Why do patient portals fail?

Conversely, most portals greet patients with inadequate functionality, confusing formatting, and hard to understand health data. Patients often lose interest in these portals, unsure of how to take advantage of any of their promised offerings.

What are the disadvantages of patient portals?

Even though they should improve communication, there are also disadvantages to patient portals....Table of ContentsGetting Patients to Opt-In.Security Concerns.User Confusion.Alienation and Health Disparities.Extra Work for the Provider.Conclusion.

Does patient portal have an app?

Patient portal apps typically allow patients to share their health records with providers, enabling them to gain a longitudinal view of their patient's health history. Like Epic's MyChart, some apps even allow patients to provide temporary access to their medical records via a code.

What types of patient portals are there?

There are two main types of patient portals: a standalone system and an integrated service. Integrated patient portal software functionality usually comes as a part of an EMR system, an EHR system or practice management software. But at their most basic, they're simply web-based tools.

What are the security issues associated with engaging patients through an online patient portal?

Sharing credentials can lead to multiple data security and privacy problems, including revealing more information than the patient intended, and to health care practitioner confusion and mistakes if they do not know with whom they are communicating.

What replaced RelayHealth?

Change HealthcareIn March 2017, the majority of RelayHealth (McKesson Technology Solutions) and Change Healthcare came together to form an independent healthcare IT company. Our new company is known as Change Healthcare, and we have a single focus – inspiring a better healthcare system.

We're Right Here With You

The road to wellness is a journey. One you don’t have to take alone. At AdventHealth Hendersonville, formerly Park Ridge Health, we’re here to guide you with expert care, useful patient resources, and hospital amenities that support our overall aim to heal your body, ease your mind, and lift your spirit.

Resources for Patients

We want to make your journey to whole health easier, before, during, and even after your visit to AdventHealth Hendersonville, formerly Park Ridge Health. Learn more about the tools and patient resources we offer to help you along the way.

So You Can Focus on Healing

When you're bogged down with details like making appointments, filling prescriptions, and paying your bills, it pulls your focus from the thing that matters most: healing. Our goal is to make your experience with us as easy and convenient as possible, so you can focus on your recovery.

Take The First Step

Trust our experienced and compassionate team at AdventHealth Hendersonville, formerly Park Ridge Health, in North Carolina, to help heal your body, ease your mind, and minister to your spirit. Our Henderson County hospital and other facilities offer a wide range of advanced medical treatments, all to help you reach for something higher.

Our Services

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Information and Resources

You may not realize how important you are to the health and healing process of your loved one, but we do. So we've gathered the hospital information and resources you need to make your visit to AdventHealth Hendersonville, formerly Park Ridge Health, as convenient as possible.

Whole-Person Care

AdventHealth Hendersonville has been providing personalized care to western North Carolina for more than 100 years.

Local News and Events

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Updated Hospital Visitor Restrictions and Visiting Hours

AdventHealth Hendersonville has adjusted visitor restrictions in several departments at its hospital campus. It is vital we take measures to minimize the risk of infection for patients and protect our providers and team members who are on the front lines. Our measures are for the protection of everyone, including visitors.

More Than Just a Hospital

At AdventHealth Hendersonville, we're much more than just a single facility or hospital. With access to the vast AdventHealth network of care and its many providers, treatments, and technologies, our reach extends far beyond the borders of North Carolina to better serve you and your loved ones.

Hospital Patient Portal

Gain timely access to your medical records including vital signs, lab results and visit summaries.

Medical Group Patient Portal

Adventist Medical Group offers secure, convenient access to your electronic health record. Our patient portal allows you to manage your healthcare and communicate directly with your doctor’s office. Access your health records anytime you need them.

Urgent Care Patient Portal

Adventist HealthCare Urgent Care offers secure, convenient access to your electronic health record. For questions about how to register for the patient portal, please call an Adventist HealthCare Urgent Care location to receive login instructions.

Imaging Center Patient Portal

Adventist HealthCare Imaging offers secure, convenient access to your electronic scans and imaging tests.

Contacting a patient advocate

For complaints about a specific location or hospital, please click below for patient advocate contact information:

Reporting concerns to the Joint Commission

If your concerns cannot be resolved through the organization, you can contact The Joint Commission in three ways:

Pay Your Bill Online

The Simplee online bill payment system makes it simple to pay your hospital, imaging, urgent care or physician bill. Have the Access Code located on your bill ready when you begin.

Billing and Financial Services

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Your Legal Protection From Balance Billing

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you’re protected from surprise billing — also known as balance billing. Learn more about your rights under North Carolina law and the federal No Surprises Act.

Helping Patients Make Informed Decisions

We're committed to price transparency and believe you should know the cost of items and services well before you receive a medical bill.