patient portal privy oasis

What is the patient portal?

The Patient Portal (the “ Portal ”) is an Internet service, powered by athenahealth, Inc. ( “ athenahealth ”, “ our ”, “ us ”, or “ we ” ), which allows patients and other authorized users to coordinate and manage their medical care with their health care providers.

How do I change or Reset my Patient Portal password?

Please contact your medical provider’s office for instructions on how to change or reset your patient portal password. Once you can log in to your patient portal, you’ll be able to make changes to your security question or access code.

What if I’m having issues logging into my Patient Portal?

If you’re having issues locating your patient portal, the portal locator will help you find it. If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

How is my personal information protected in patient portal?

When personal information is transmitted from your PC and/or mobile devices to Patient Portal, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

How to Register

If your physician offers access to the NextGen Patient Portal, or you’re participating in a DOHC program that uses the portal, learn how you can sign up for an account for yourself or your child.

Safety & Security

Read NextGen Patient Portal privacy and security policies to learn how we keep your information safe.

Log In to NextGen

Sign in to your Desert Oasis Healthcare account to talk to your doctor, view test results, and more.

What is a patient portal?from massgeneral.org

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Some patient portals also allow you to:

What do you do if you are an authorized caregiver?from athenahealth.com

If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.

Can I access my patient portal on my computer?from athenahealth.com

You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.

Can you use a portal locator on a patient portal?from athenahealth.com

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.

What is the Patient Portal?

The Patient Portal is an online service that provides patients secure access to their health information. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online. top

How old do you have to be to use the Patient Portal?

Any active patient over the age of 13 is eligible to register for and use the Patient Portal. If you are authorized, a family access account can be created that will allow you to access selected family members' health information. top

How to find recent charges payable?

Click the Billing tab. Your recent charges will appear listed under Recent Charges Payable Online.

How to sign out of a portal?

Click the Sign Out link at the top right of the screen. Alternatively, if your keyboard remains idle for 10 minutes or more, you will receive a pop-up window asking if you are still actively using the portal. If you do not click the OK button, you will be signed out automatically. Any information you have typed and not saved or sent will be lost.

Can you make your test results available on the patient portal?

It is at your provider's discretion to make test results available. Your provider must authorize the release of your test results in order for them to post to your Patient Portal account. Only test results which are considered appropriate for release will be accessible through the Patient Portal. top

Can you delete messages from the Patient Portal?

You cannot permanently delete sent or archived messages. This is because all messages that you send and receive in the Patient Portal are part of your medical record. top

Which browser accepts cookies?

a personal computer equipped with an Internet browser that has 128-bit encryption enabled and configured to accept cookies (e.g., Internet Explorer 7 or 8, Safari, or Firefox; Internet Explorer 6 may not allow you to view some materials, such as test results);

Schedule an Appointment

The portal also enables us to organize patient information and communicate with them when necessary.

Message for New Patients

If you or your loved one is facing challenges resulting in maladaptive behavior such as substance abuse, addiction, impairment in work, education, or social life. Please, encourage them to seek professional counseling and treatment at Oasis of Hope Behavioral Healthcare.

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

What do you do if you are an authorized caregiver?

If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.