Patient Portal Frequently Asked Questions | Mosaic Life …
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What is the mosaic family medicine patient portal?
Terms of Use | Privacy Policy | Contact Us © 2022 Mosaic Life Care All Rights Reserved
How do I sign up for Mosaic Health Community Health Center?
myMosaic Providers Messaging and Virtual House Calls Communicate securely with your physicians and care providers. Request on-line Virtual House Calls for real-time video visits with Mosaic providers. Appointment Reminders Sign up to have appointment reminders sent to your email or mobile device.
What is mymosaic portal and how does it work?
myMosaic Portal is your health-management tool provided by Mosaic Life Care. The portal empowers you to more effectively manage your health …
What can I do with mosaic?
Mosaic wants to assure our patients and our community that the system is working closely with local, state and federal health officials to prepare to and respond to potential needs surrounding the novel coronavirus (COVID-19). Safety is our top priority for our patients, visitors and caregivers. About Mosaic
What is a patient portal?
What is a portal? The Patient portal is a free web-based way to view and manage your healthcare in a secure, convenient way. Is my health information secure? Yes, the portal is secure. You are given a user name & password that is only for your use.
Can a child have an email account?
Children under 10 can have an account that uses their parent or guardian’s email address. Once a child turns 10, the portal account will be deactivated due to New York State privacy laws for adolescents. When turning 18, the patient can request to have their account made active again, using an email address that is for the 18 year old, ...
About The Portal and Requirements
- What is the difference between myMosaic Portal and myMedical Record? myMosaic Portal is a self–service portal account, which can be created from any place that has a Web connection. myMosaic Portal offers the user the ability to customize content to their specific needs, but it does not include personal health information without access to myMedical Record. myMedical …
Access and Security
- What are the age requirements for using myMosaic Portal? Currently, we allow anyone 18 years and older to create a portal account and have access to their medical record. In addition, we allow for “proxy” access for children up to 13 years old. Due to Federal and State privacy regulations around sensitive results, we do not currently offer access for patients between 13 and 18 years …
Usage
- Can I get ALLof my medical record off of myMedical Record? We are constantly updating the information that is available to our patients via the portal and we strive to display as much as possible. However, there are some legal and technical issues which prevent us from displaying everything. If you would like or need a complete copy of your medical record, you can contact th…
Minor Proxy
- How do I get access to my child’s medical record? Your child must be younger than 13 years old in order to be granted online access to their medical record. You must inform your child’s health–care provider that you would like to have online access to his/her medical record. Then you must create a portal account for yourself which can be done here. Once you have an accoun…
Technical
- What are your support hours? You can contact our portal support team anytime by sending an email to portalsupport@mymlc.com. Messages sent to this address will be answered as quickly as possible. You can also receive support by calling (800) 447-3671, Monday – Friday, 8 a.m. – 5 p.m. What are the browser requirements for myMosaic? myMosaic is designed to operate on cu…
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