patient portal mercy medical group

How to access patient portal?

Access Patient Portal. Click Settings > Patient Portal . The Patient Portal Dashboard page launches in a web browser. An alternate way to access the Patient Portal is to: Open a web browser and type portal.kareo.com in the address bar. Click For Doctors on the bottom. The Patient Portal landing page opens. Click Sign in on the upper right.

What are the benefits of patient portal?

With a patient portal, you can:

• Make appointments (non-urgent)
• Request referrals
• Refill prescriptions
• Check benefits
• Update insurance or contact information
• Make payments to your provider's office
• Complete forms
• Ask questions through secure e-mail

Do you have a patient portal?

Yes we have a patient portal. You can schedule appointments, access lab results, request refills, view medical records, and send messages directly to your provider. You can learn more here.

What is our patient portal?

What is a patient portal? A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as:

Find a Doctor

Selecting a doctor is an important decision in your personal health care. Our doctors are dedicated to providing you with high quality, compassionate medical care. Use our tool to find a primary care or specialty doctor that meets your needs.

Billing Information

Learn how you can pay your bill and what payment assistance options are available.

Insurance Accepted

We contract with most health insurance plans and provide healthcare services that fit your health plan benefits.

Laboratory Services

We partner with Quest Diagnostics to provide our patients easy access to laboratory services. Find a location near you.

New Patients

Our physicians are dedicated to providing you with high quality, compassionate medical care tailored to your personal needs.

My Portal (Patient Portal)

When you are a Mercy Medical Group patient you have access to My Portal (Patient Portal) where you can communicate with your doctor, request, change or cancel appointments, and check your health records online.

Diagnostic Imaging

Back in 1948, four local Internists and one local Pediatrician had the dream of integrating patient care with diagnostic imaging and laboratory all under one roof.

COVID-19 Vaccine Update

COVID-19 Vaccine Update Mercy Medical Group is currently offering Moderna and Janssen/Johnson & Johnson vaccines and boosters to eligible patients ages 18 and older. Pfizer vaccines for child and adult patients ages 12 and up are also available, as well as Pfizer booster shots for elegible patients ages 18 and older.

Services that we offer

Our team of neurologists, all members of the Dignity Health Neurological Institute of Northern California, are regional leaders in stroke care, treating the highest volume of neurovascular patients in the Greater Sacramento region.

Nationally Recognized Care

You’re in the best of hands. Mercy Medical Group has been recognized with some of the nation’s highest accolades for delivering high-quality and affordable patient-centered care.

Learn More About Our Newest Location in Citrus Heights

For the past 50 years, Dignity Health and Mercy Medical Group have delivered high quality, compassionate care to the Citrus Heights community, even as the population has increased by over 400%.

LGBTQ Care

We are proud to offer respectful, welcoming, knowledgeable, non-discriminatory care for LGBTQ+ patients and their families at our clinics.

Conveniently Manage Your Health Care

My Portal (Patient Portal) provides you with online access to your medical information on a convenient and secure site. View your personal health records, clinical summaries, laboratory and imaging results, as well as instructions and education specific to your care.

Connecting My Portal With Other Apps

Dignity Health is committed to providing the tools you need to better manage your health. If you’re enrolled in our My Portal patient portal, you’ll soon have the ability to connect select health management apps to your personal health information. To learn more, click here.

General Enrollment FAQs

Questions regarding specific medical records should be directed to our Health Information Management (HIM) department. General clinic questions should be directed to our office. Technical assistance is available 24 hours a day, seven days a week at (877) 621-8014.